Automated IT Support - Volume Reduction
What do you like best about the product?
Since implementing Moveworks we've had a 50% reduction in volume in 4 years. Our IT Service Desk savings has been able to pay for the Moveworks contract and still provide some cost savings!
Moveworks made it very easy to get started. We have good joint success programs and are on the same page
Moveworks made it very easy to get started. We have good joint success programs and are on the same page
What do you dislike about the product?
There has been challenges in support but they are getting addressed quickly! The issues we have had get addressed quickly from their leadership teams.
What problems is the product solving and how is that benefiting you?
Finding all information for our company in multiple realms like Supply Chain, People and Culture, IT, and even our business processes!
Our utility workers use it for their critical work!
Our utility workers use it for their critical work!
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