Underwhelming
What do you like best about the product?
Relative easy to upload data to our knowledge base. Turn-around time was quite good (a few days).
What do you dislike about the product?
Didn't really save me any time. They were usually very short answers - mostly one-liners with insufficient details/qualifications. Many questions weren't answered despite the answers being in the questionnaires and documents I added to the knowledge base.
What problems is the product solving and how is that benefiting you?
Filling out time-consuming security questionnaires.
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