Sage Intacct - CAN Customers Only
Sage CanadaReviews from AWS customer
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Sage Intacct makes posting and keeping track of business activity fairly easy.
What do you like best about the product?
It connects well with other softwares, making it easy to have all information in one place.
What do you dislike about the product?
There's no straightforward way to view the attachments associated with bills and invoices without clicking on the transactions.
What problems is the product solving and how is that benefiting you?
It helps us see the real-time activity and account balances, making it possible to have monthly financial reports.
Recommendations to others considering the product:
Try to get everything implemented correctly the first time around, even if it takes a little more time/effort/correspondence. It's a nightmare to edit the configuration later due to the workflow not being set up accurately.
Experienced User Review
What do you like best about the product?
User Interface, Customization, Dashboard
What do you dislike about the product?
Some navigation, custom report writing support
What problems is the product solving and how is that benefiting you?
Isolation of financials through specific departments, locations, regions, and projects. Real time reporting updates and dashboards for C-level personnel.
It's been greatfor me at work but not for personal use
What do you like best about the product?
I like being able to see all past transactions with ease
What do you dislike about the product?
I dislike not being able to apply attachments to imported journal entries.
What problems is the product solving and how is that benefiting you?
Problems- lack of being able to filter through entries/data
Benefits- being able to pull reports easily
Benefits- being able to pull reports easily
Does not have user guide and the consultant call is too expensive.
What do you like best about the product?
I think Quick financial report generation.
What do you dislike about the product?
No available user guidance. Online search is cumbersome!!!
What problems is the product solving and how is that benefiting you?
Not much compared to other software ussed.
Recommendations to others considering the product:
Not at this time.
Intacct review
What do you like best about the product?
Ability to set up the approval process and to create reports
What do you dislike about the product?
1) Cost effectiveness. Very expensive and time consuming to set it up, and annual fees after that keep increasing.
2) Updates sometimes bring good new features, but sometimes shock up by changing/aborting functions that were once available, w/o prior notice. We only learn the implications of those to our specific case after the fact, and at least one of them has killed the feature we had painstakingly custom built. We also spent a lot of time only to learn that we could not get that feature back. This is why we wonder if we are getting what we pay for the system sometimes.
3) Restriction placed on the customer's end that you are basically stuck with the company you first set up the Intacct with, and it seems impossible to switch to another firm or communicate with Intacct directly, even if the "dealership" company's performance has fallen short.
2) Updates sometimes bring good new features, but sometimes shock up by changing/aborting functions that were once available, w/o prior notice. We only learn the implications of those to our specific case after the fact, and at least one of them has killed the feature we had painstakingly custom built. We also spent a lot of time only to learn that we could not get that feature back. This is why we wonder if we are getting what we pay for the system sometimes.
3) Restriction placed on the customer's end that you are basically stuck with the company you first set up the Intacct with, and it seems impossible to switch to another firm or communicate with Intacct directly, even if the "dealership" company's performance has fallen short.
What problems is the product solving and how is that benefiting you?
Being able to customize dimensions is very helpful.
The user community site. I like the fact programming dept sometimes implements changes suggested in the community.
The user community site. I like the fact programming dept sometimes implements changes suggested in the community.
Excellent User-friendly Product
What do you like best about the product?
Navigating through the menus is simple and easy to find what I'm looking for. I can easily make updates and changes as needed or set up automatic processes.
What do you dislike about the product?
The integration with bill.com is sometimes lacking. When a bill or payment syncs into Intacct from bill.com, the amount of information shown is disappointing.
What problems is the product solving and how is that benefiting you?
We have been able to complete month-end closes efficiently and standardize several processes using Intacct.
Sage Intact Feedback
What do you like best about the product?
The easy way to have access to the platform
What do you dislike about the product?
That it is a bit confusing when you try to search for something in particular
What problems is the product solving and how is that benefiting you?
I entered my weekly working hours, it is an easy way to have better control.
Recommendations to others considering the product:
You can access easily the platform. Try to make direct links so you can enter exactly where you want to.
Accountant
What do you like best about the product?
It is very simple, dashborad is very clear, and easy to learn and handle
What do you dislike about the product?
General ledger not have more steps for post-process, I would like the entry-level accountant only can post to sub-ledger, not general ledger directly.
What problems is the product solving and how is that benefiting you?
for bank reconciliation it really good for match debit and credit side at same time, and external import is easy for recurring journal entries
great platform
What do you like best about the product?
easy to navigate; I like the drafts option
What do you dislike about the product?
sometimes the timesheets does not save, might be a slight glitch
What problems is the product solving and how is that benefiting you?
it helps me keep track of weekly projects
Great ERP For SaaS Tech Companies
What do you like best about the product?
Sage Intacct is a robust tool that meets our needs in all core financial areas. From a reporting and dashboard perspective, it's easy to build reports and visuals and this has significantly increased our visibility and ability to tailor KPIs, metrics and financials for different audiences. We've scaled our business with automation between Salesforce (CRM) and the Contracts module, which means we can focus on the strategic rather than the tactical.
What do you dislike about the product?
I'd like to see more customization capabilities on graphs (colors, resizing, dual Y-axis) similar to google sheets.
What problems is the product solving and how is that benefiting you?
We've reduced our monthly close to 3 business days without increasing our headcount.
Recommendations to others considering the product:
Sage Intacct is a powerful tool in the right hands. Our CFO has spent her career working on NetSuite before joining our Org. She's been very impressed with the level of reporting and high degree of accuracy we achieve with Intacct.
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