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3,862 reviews
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External reviews are not included in the AWS star rating for the product.


    Medical Practice

I like the sage user interface

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The learning curve was not that high and it is very user friendly. I appreciate how easily it is to import data into the software, without hand-keying the information.
What do you dislike about the product?
I wish I could duplicate a regular journal entry and make it recurring. I also wish I could setup recurring bills with posting dates different from the ledger date.
What problems is the product solving and how is that benefiting you?
Sage solves all of the accounting needs for my company. It is beneficial in ensuring all of our information is recorded, and helps improve productivity due to its ease of use.


    Hospitality

Great system with all the checks and balances!

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
I like the controls of the system. There are few systems for small business' that allow for the controls without a hefty price tag.
What do you dislike about the product?
The report writing could be more user friendly and more dynamic. Even making adjustments to the rows and columns of a report can be overwhelming.
What problems is the product solving and how is that benefiting you?
I started with this system, so I wouldn't say we are solving any problems. But the benefits that we realize are separation of duties easily, detailed data availability and fast processing with our system integrations.


    Tyler M.

Robust yet intuitive system

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
I love the customizability of the system and how you can mold it to fit your organization. I also love how intuitive and clean it is; I don't mind working in it every day. The contracts module is super robust and meets all of our ASC606 needs. The financial reporting module is great. We are able to tag and track details at the transactional level, and all of that can be brought into financial reports, sliced and diced in different ways to better display the data, and really helps us provide useful and meaningful information to our business leaders. Another great thing about Intacct is it seamlessly integrates with so many other platforms. This also helps with automation and we can spend our time as accountants on more meaningful tasks than things that are mundane
What do you dislike about the product?
There is limited training, so a lot of it is just learning on the fly. The help center is great and I enjoy researching and learning that way, but there have been a few times I wish I had known of more efficient ways of doing something before heading down the less efficient path. Other than that I don't have any other complaints
What problems is the product solving and how is that benefiting you?
ASC606, automation of manual tasks, the ability to tag and track at the transaction level allows us the ability to build reports and provide meaningful information to business leaders. We have realized so much benefit from all of these factors and it really has allowed us to scale
Recommendations to others considering the product:
Use Armanino for implementation and they were a great help to us. Also be sure to check out the marketplace and see all the other vendors that have partnered with Intacct. You might already be using a product that integrates with Intacct


    Computer Software

Good ERP System

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
The interface is easy to understand and use
Customizable which is a plus if you're looking to transition from QuickBooks or equivalent.
The reporting is fine but not going to alter your world from a Finance perspective. They have a SaaS dashboard you can use but it doesn't look all that good but the content is alright.
The recurring report and memorized reporting tabs are better than competitors.
Easy integration with Salesforce, albeit not as flexible as it can be but I foresee this changing over the course of time.
What do you dislike about the product?
At times the customer services is lacking - we experienced a significant issue with the environment due to a new update release for over a month that stalled our entire operation. They fixed it eventually, but only after some 30 days.
The model we use isn't optimized for Intacct which creates friction in processes and procedures.
Setting up reports and a reporting infrastructure can be a little clunky at first but once you have the knowledge and done it once or twice you will find ways to optimize.
The rollup for departments could be easier to manage and rearrange.
The rules of users are not always clear and you will have to find the right mix through trial and error.
What problems is the product solving and how is that benefiting you?
Scaling up as a company, we needed more sophisticated software and features than what QuickBooks and SaaSOptics offered. Intacct rolled those into a single environment for contracts, ASC 606, invoicing, etc. We definitely are better with Intacct than prior.
Recommendations to others considering the product:
Get a thorough understanding of the day-to-day using Intacct because that can be more onerous than the demo(s) will show.


    Computer & Network Security

ease of use

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
the ease of use, its predictable. Its easy to understand what each setting will do, its predictable.
What do you dislike about the product?
the layout could be a bit better. maybe consider reorganizing
What problems is the product solving and how is that benefiting you?
employee utilization


    Mitesh P.

I would consider them using Intacct for having medium sized business. It's like mini SAP.

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
It's multi-dimension set up and customized reporting utilities.
What do you dislike about the product?
The error messages while Import doesn't give us fullest information which is many a times a frustrating.
What problems is the product solving and how is that benefiting you?
1. Multi-entity environment
2. Multi-dimension
3. Customized Reporting requirements
4. Approval systems on AP
5. Customized Features
6. Restrictions
7. Intacct support is always there for all issues and questions
Recommendations to others considering the product:
If you requirement high end accounting with multiple dimensions and reporting requirements. Intacct will not let you down.


    Computer Networking

Complete accounting system that is versatile and follows accounting prinicples

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
The ability to easily trace back transactions and entries. Also Revenue Recognition module.
What do you dislike about the product?
Voiding checks/reversing AP can be confusing.
What problems is the product solving and how is that benefiting you?
The revenue recognition feature with its automatic reminders and deferrals has really helped us. We can get accurate entries and they are easy to correct if necessary. We were using an Excel spreadsheet prior to Intacct RevRec.


    Cameron G.

Powerful Software, training is a must.

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Being cloud based makes it usable on many different devices and location is not an issue. lots of options for running reports and organizing data. Since all of it is managed in one software we are less reliant of compatibility with other software. Import and export of data makes transfer of large amounts of data easy and quick
What do you dislike about the product?
Navigation can be confusing at time and the utilization of fields not working or carrying through. No proper place for tracking equipment and utilization. which can make it almost impossible to know what equipment was being used and by who. amount of users able to perform certain actions is limited and can be bottlenecked at times.
What problems is the product solving and how is that benefiting you?
We are a service contractor in the Oil and Gas Industry and need to track/charge for different types of equipment sometimes multiple pieces per employee and there is no way of tying those assets together and the invoice detail is lacking. so we are constantly have to go back to the physical documents to verify information and should be able to be found in Intacct. We have to track all of our equipment like it is an employee and are not really using the software as it was intended because there is no equipment tracking module that would allow for us to simplify this
Recommendations to others considering the product:
Make sure that it has all the features you need and utilize a good training program. A lot of out users were not given a compete training program making implementation much more difficult than it needed to be. Because we did not have a complete


    Emma X.

Sage Intacct customer review

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
System can generate entries automatically for subscription deals once I entered start and end dates.
What do you dislike about the product?
Dislike: limitation on contract model.

Recommendations:
1. It will be better if additional function can be added in contract model for revenue recognition purpose, such as the ability to split revenue amount for partial delivery, and undelivered products.
2. Add function for maintenance and support carve out associated with the licenses delivered.
3. Revenue catch up function for serviced has been provided and PO received few months later.
What problems is the product solving and how is that benefiting you?
When I review GL, I just need to lick on the number I would like to do research, all details are popped up in a separate window. I can have view on both.


    Information Technology and Services

Keeping things simple with a simple user friendly UI

  • October 12, 2020
  • Review provided by G2

What do you like best about the product?
I only use intact to fill up the timesheet and it seems to be working fine for me.
What do you dislike about the product?
To be honest, I haven't noticed anything wrong until now.
What problems is the product solving and how is that benefiting you?
I am filling timesheets in my company.
Recommendations to others considering the product:
It provides a simple user friendly UI which makes the task easier.