Sage Intacct - CAN Customers Only
Sage CanadaReviews from AWS customer
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Great tool needs some improvements
What do you like best about the product?
Convenience of storing reconciled data, and easy to use them for the reporting
What do you dislike about the product?
Flexibility of usage on reporting and analytics
What problems is the product solving and how is that benefiting you?
Everything involving month close and other accounting activities
Intacct has been a great tool and has grown with us
What do you like best about the product?
Being paperless, once i learned the reporting there is really nothing it will not do. The audit process is easier since we don't have to pull multiple bills. Our auditors can login and see any bill or payment inside of Intacct. The ease of importing data from other sources. Multiple dimensions built in.
What do you dislike about the product?
Having multiple logins for Intacct, community, the advantage app. I feel it is lacking in out of the box accounts payable reports. Some of the changes that are made are not seamless - such as one of the A/P roll outs within the last 2 months - you all quickly recalled it and went back to the original, but that week for us was horrible.
What problems is the product solving and how is that benefiting you?
Combining locations, classes and departments to slice and dice data. Having mulitple sites and one centralized accounting department has worked well.
Sage Intacct Review (Giftcard)
What do you like best about the product?
The program is extremely easy to use. The interface is easy to navigate, reports can be generated into various formats with just a button click. Moving from A/R to A/P to Journals to Cash Management is quick with the side toolbar, and assigning favorites helps me find what I'm looking for since I don't utilize a lot of the product.
What do you dislike about the product?
With the nice interface comes some updates that slow me down or take time to learn. There isn't much I dislike about Sage Intacct.
What problems is the product solving and how is that benefiting you?
I've realized I can duplicate entries and set-up recurring journal entries to make month end closing faster.
Effective and Efficient
What do you like best about the product?
I love the purchasing workflows. It makes purchasing approvals easy and seamless. No chasing down people to approve, They can do it from home if they aren't in the office.
What do you dislike about the product?
I find that setting up the various levels of purchasing approvals is cumbersome.
What problems is the product solving and how is that benefiting you?
Getting rid of paper! The cloud has allowed us to be more efficient as we are able to work from anywhere.
Great Conference, very informative
What do you like best about the product?
The pre conference training was very informative.
What do you dislike about the product?
The least helpful was the availability of classes.
What problems is the product solving and how is that benefiting you?
Reporting!
Awesome product - great integrations
What do you like best about the product?
They have a great community and the software itself is very robust. We are still in process of exploring all the possibilities of the software, but so far it has been great and we can't wait to further expand on our product environment to reap the benefits of all its capabilities.
What do you dislike about the product?
I think the support could be a little better. A lot of our questions get rerouted and sometimes it is hard to get a good response for our asks. I think more robust online training would make things easier for a first time user as well. We paid for a class, which helped a lot, but if there was this availability online or to have them send trainers out to our office to train us in real time, sometimes that is helpful too.
What problems is the product solving and how is that benefiting you?
We are currently figuring out what integrations make sense and are actively working on a few more. One of my biggest takeaways from the classes was the importance of setting up the dimensions and departments correctly as that will make or break reporting. We're trying to figure out how to fix that in our existing environment.
Recommendations to others considering the product:
Take your time to implement, there is no need to rush. It takes a lot of time to determine how you should set up your environment (dimensions, departments, GL accounts) to make sure that when you are creating reports, you can pull in the right data and have peace of mind that it is sound data.
Home Services Company & Intacct
What do you like best about the product?
The best things about Intacct are its ability to grow with our company as it grows. We intentionally picked a software that was a big above what we currently needed so it could grow with us. It is very apparent Intacct will grow with us. The cloud based aspect is very helpful as well. Being able to access the system anywhere in the world was an important feature we needed.
What do you dislike about the product?
Our experience with the support team has been less than optimal. From our initial go live, it took over one year to get a specific problem fixed that did not allow us to complete a credit card reconciliation. Now we have to pour thorough over a year's worth of data to reconcile.
What problems is the product solving and how is that benefiting you?
We are still in the learning curve of the process as we have transitioned. The reporting features will be a huge step forward for us once we have a better understanding.
Recommendations to others considering the product:
Use the training opportunities available to you to understand your transaction definitions, understand reporting, and understand where to find the details of your transaction.
Coworking Business
What do you like best about the product?
Intercompany journals - these are a life saver when we have centralized management of certain functions (payroll for example)
LOAD FILES - a life saver over manual UI transactions
LOAD FILES - a life saver over manual UI transactions
What do you dislike about the product?
Balancing the Interco - looking to just have the system automatically balance for me (no journal required)
Fixed Assets are challenging to create a dep/amort forecast
Reporting is good, but can be challenging to understand and sometimes making alterations to reports don't save - the error messages are confusing (column width issues?)
Fixed Assets are challenging to create a dep/amort forecast
Reporting is good, but can be challenging to understand and sometimes making alterations to reports don't save - the error messages are confusing (column width issues?)
What problems is the product solving and how is that benefiting you?
Purchasing approvals - helps with cash management
Weekly Sales Reporting
Weekly Sales Reporting
Recommendations to others considering the product:
Great tool for mid market
Easy to Use
What do you like best about the product?
Sage Intacct has a lot of reporting capabilities. It allows us to integrate with other business applications that our company uses.
What do you dislike about the product?
I have yet to find a way to link multiple data sets. It would be helpful if there was a list of items in each data set.
What problems is the product solving and how is that benefiting you?
Sage Intacct allows us to organize all of our expenses and shows us trends on our overall spend.
great upgrade from Quickbooks
What do you like best about the product?
Contracts module is a great tool for managing contracts for recurring billing and revenue recognition. Report writer is strong and provides many ways to create financial and other operational reports.
What do you dislike about the product?
Sometimes the placement of tasks in different modules is clunky like cash management vs AR and AP.
What problems is the product solving and how is that benefiting you?
Recurring billing, contract renewals, adoption of ASC 606 revenue recognition. Financial reporting for external stakeholders has improved dramatically.
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