Sage Intacct - CAN Customers Only
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The best accounting software I have ever worked with!
What do you like best about the product?
Very user friendly. Easy to manipulate custom reports, dashboards.
What do you dislike about the product?
Difficulty of contacting customer support.
What problems is the product solving and how is that benefiting you?
Ease of month end close. Dashboards for sharing information in real time.
Recommendations to others considering the product:
Use a good implementer to get set up. Getting set up correctly, with all of the dimensions is critical to success in using the software.
Great Solution
What do you like best about the product?
It's a web based very secure system, great multi-dimensional reporting, you can easily write any type of internal reporting needed, the project module is great, easy to use and Intacct support are very responsive & resolve issues quickly.
What do you dislike about the product?
The dashboards are great but need to add more charts
The budget module is very basic but of what I heard in the last conference there will be some improvements coming up.
The budget module is very basic but of what I heard in the last conference there will be some improvements coming up.
What problems is the product solving and how is that benefiting you?
Multi-dimensional reporting (by client, location, department, project...etc)
The main benefit we realized is efficiency and my team started focusing more on what adds value to the business instead of wasting most of their time running different reports on excel sheets.
The main benefit we realized is efficiency and my team started focusing more on what adds value to the business instead of wasting most of their time running different reports on excel sheets.
Recommendations to others considering the product:
It is a great product especially if you are in service industry. It made our life much easier.
Great system to scale a business
What do you like best about the product?
With Intacct, we can grow our business as fast as we need to with its proven and seamless GL platform. There's an integration to nearly every 3rd party software (CRM, Procurement, T&E, Payroll, etc) and Intacct makes it very easy to install them quickly.
What do you dislike about the product?
I wish their other modules (fixed assets, procurement, T&E) were more sophisticated.
What problems is the product solving and how is that benefiting you?
Fast, global expansion; revenue recognition
Intacct is an effective real-time accounting system
What do you like best about the product?
the ability to change things real-time. E.G. changing the name of a GL account and having a report automatically update.
What do you dislike about the product?
a lot of reports are "manual" and therefore changes to accounts/departments must be manually updated. There is a lot of report maintenance.
What problems is the product solving and how is that benefiting you?
Complete accounting cycle. Real-time data available to users.
Loving it!!
What do you like best about the product?
Sage Intact is very user friendly and intuitive.
What do you dislike about the product?
I wish the Invoices would be marked paid once payment is applied
What problems is the product solving and how is that benefiting you?
We have many verticals within our company. It is easy to track each and as a whole.
Recommendations to others considering the product:
Sage Intacct has what you need, or will work with you to get what you need.
Overall great accounting software for any size company
What do you like best about the product?
This accounting software can be highly customized to your companies needs. From custom reporting to special email templates to custom invoice/statements. I like the automation of my monthly invoices and the batch process to send them all out at once. Our company requires very detailed reports for different departments and technologies and we were able to get all the information we needed. I really like that we can upload our Amex entry to AP right from Excel.
What do you dislike about the product?
I would really like to have a customer/vendor dashboard where I can see all the activity in one screen. I like to be able to see when exactly a payment was made or invoice/credit generated. I would also like to make simple adjustments right on the screen when a customer makes a payment instead of going to another window, not very efficient. Some of the reporting doesn't let you drill down to find the exact source of the entry.
What problems is the product solving and how is that benefiting you?
With the detailed reporting we are now able to provide reports to each of the department manager so they can see how they are performing and provide feedback. We are saving a lot of time because of some of the automation this software provides which is a huge bonus for us.
Recommendations to others considering the product:
Users have to be prepared to spend more money, be ready for change and to be able to train and use the software to their advantage
User Friendly Accounting System
What do you like best about the product?
Intacct is very user friendly. There are videos and tutorials available but the basics are intuitive.
What do you dislike about the product?
Intacct does not have the reports that we need specifically for Project based accounting.
What problems is the product solving and how is that benefiting you?
Compared with our old system, Intacct AP Bill entry saves me a lot of time. Global consolidations have saved us a lot of time also.
Recommendations to others considering the product:
the product is easy to use and fulfills our needs.
Overall Good Experience
What do you like best about the product?
As a SaaS company, the revenue recognition module is a game changer for me. We went straight from spreadsheets to this robust system to manage our rev rec on our contracts.
What do you dislike about the product?
We use Salesforce CPQ and the contracts are not connected directly to rev rec in Intacct. Over time we'll have to deal with this to continue to scale.
What problems is the product solving and how is that benefiting you?
Integration with the Salesforce is pretty slick. Our Sales Reps can see all Sales Orders, Invoices and Payments in SFDC. Intacct is extremely flexible and provides relatively easy access to information.
Easy to use, but to maximize it's potential, get ready to learn.
What do you like best about the product?
I like the flexibility and dynamic reporting that Intacct offers. This includes groups and account group mapping.
What do you dislike about the product?
I wish it was a little easier to import account group ranges, it's not super intuitive, you also cant report easily on multiple dimensions, unless you make complicated account group filters. The Fixed asset module also needs some improvements.
What problems is the product solving and how is that benefiting you?
The ability to be flexible when it comes to reporting, as well as the ease of integration with our other systems has been the biggest benefit.
Recommendations to others considering the product:
Easy to use, easy to customize, have to get ready to learn intacct if you want to maximize it's potential. Especially account groups and dimensions. I’m hoping the new custom report writer will improve on it’s only real weakness, which is the ability to report on multiple dimensions easily.
Sage Intacct repalced QB for a growing telecomm company
What do you like best about the product?
Sage Intacct is an accountant's best friend. It sets you up for success. From bank rec's, to vendor bill inputs, to manual check writing, everything in Intacct at first seems very intimidating but once you learn the system is super easy.
What do you dislike about the product?
It can be timely to rectify a mistake made in the system but that is the inherent nature of accounting and not necessarily this product.
What problems is the product solving and how is that benefiting you?
This is our accounting system for our company we use it for everything aside from subscription billing
Recommendations to others considering the product:
Use a third party team to implement b/c it's a lot of stuff to learn if you've never worked with the system before
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