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World Class Support

  • By Arseniy B.
  • on 08/31/2023

What do you like best about the product?
We use FrontEgg to enable a better sign in experience for our customers. As a customer, we rely on FrontEgg's Support team to help us get our first customers set up for success. FrontEgg Support team (in my case Roy Daniel specifically) goes above and beyond to help us succeed. They are open to calls with our internal team as well as with us and our customers at the same time, helping troubleshoot the smallest nuances to ensure that the experience we provide around sign in is top notch. That level of support is why I love working with them. Highly recommend, and job well done.
What do you dislike about the product?
Nothing to call out at the moment. Some issues did take a while, but that is understandable considering that nuanced issues take time to reproduce and evaluate. I would not count that as a dislike, but on the contrary, great attention to detail and perseverance.
What problems is the product solving and how is that benefiting you?
FrontEgg is helping us provide a good sign in experience for our customers. We have lately specifically been working on Sing Sign-On capabilities which are now live for some of our customers.