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Review from Support/Infra Perspective

  • By Information Technology and Services
  • on 04/23/2025

What do you like best about the product?
FrontEgg support is very responsive and willing to help, both with their product and other services that consume it as IDP.
What do you dislike about the product?
API documentation is incomplete at times
Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification
FrontEgg does not seem to comply fully with OIDC or SAML specifications at times
What problems is the product solving and how is that benefiting you?
SSO provider for customer-facing services