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Would give 0 stars. Can't get past the sign up phase, terrible experience so far

  • By JT
  • on 12/09/2022

To sign up, you get passed off to a page where you first have to log into the Fortinet Cloud (and create an account if you don't already have one) which was much more difficult to do than it sounds.

After that, you need to click on a button that will associate the service with your account. However, all it does is bring up my account page with an error message stating "No AWS service associated with account". Isn't that what I'm trying to do?

Did anybody QA this? A frustrating and terrible experience out of the gate.


  • By Fortinet, Inc.
  • on 03/30/2023

Dear JT, We are sorry to hear that this has been your FortiGate CNF onboarding experience. Our Customer Success team will be happy to walk you through the onboarding process and help you join the many customers that are successfully using FortiGate CNF to protect their AWS VPCs and workloads. Feel free to contact cnf_csm@fortinet.com for further assistance.