I ensure cloud maintenance over AWS mainly for databases.

The platform and the attention I receive are really good. They have been in touch with me at least twice a month, so it has been great. The platform is very user-friendly, and it's helpful to have all the tools readily available without needing to send an email or do extra work. 

Also, the main benefit of Archera is that I can increase the margin of return on every product, at least every database that we offer to our customers.

Actually, going with the point that they have been in touch with us frequently, it has been great since we have been able to provide feedback to them to implement features that they didn't have before, and they have implemented them for us. 

Specifically, they didn't have a plan for only databases, and we told them that we only needed databases, so they created web plans for us to have databases only implemented in our organization. 

Also, we discussed with them that we wanted to have other clouds implemented with us, and they have been very helpful, going step by step in solving that issue.

I have been using Archera for about six months, or perhaps for four months.

I haven't had any performance issues. Since they only buy and sell the servers, I don't have any problems with it.

I don't have any thoughts on scalability.

It has been great. When I have a question, they answer on the same day.

Positive

I am still working with the other solution. I use one for one purpose and the other for another, however, I try to make them work together.

The initial setup was very user-friendly. They had good attention to us, and they have been in touch since then. So everything has been easier.

We were four people on the call, however, with only one person, I could complete it.

I already have an ROI.

The pricing is fair.

I am looking at multiple options with Aracara Sound and Likinis for us for now.

Using the product is a very smooth process. They help you every step of the way, so it has been great. It will not be hard for anyone to join and start using the product. 

On a scale of one to ten, I would rate Archera as a ten. They do something very unique, and it's great what they do. Maybe there are some tiny improvements regarding the UI, the configuration aspect, or integration capabilities.