Fireberry
FireberryReviews from AWS customer
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Fireberry Review-Yael Bellin, assistant director of advocacy at ORA
What do you like best about the product?
Overall, I am really enjoying using Fireberry! It's a great way to keep our notes and interactions organized. It's also intuitive to use and fairly straightforward once you understand how it works. In particular, I like how there is a feature to "tag" a contact/the person you have been in touch with so that later we can search by that person and see which cases we have been involved with in the past. This is very important in our line of work because we tend to come in contact with the same rabbis, lawyers, mediators, etc. over time and it's important to have an institutional record of these different people so we can make connections, learn from past experiences, know to stay away from certain people or know we can trust them.
What do you dislike about the product?
There are a few things I would like to mention:
1. the agunot we work with send us files such as court orders, beit din decisions, etc. but there isn't a way to store many of the larger files. Because of this, we store these files in Google Drives which does have the storage capacity. So, it's a bit clunky to have to consult two different systems, but I also recognize that Fireberry is meant to be a CRM and not a storage system, though it would be nice to be able to have it all in one place and have increased storage capacity.
2. There are a few minor system tweaks that would be nice-it seems the default time stamp is in Israel time which can't be changed on our end, and it would be nice if there could be a feature in which the notes you are writing "save as you go" (similar to what happens when you work on a Google Doc) because it is frustrating to lose all the notes if your computer shuts down unexpectedly (before you've had a chance to save), or the tab closes, while you are in the middle of writing notes. If this is not possible, maybe there is a way that, if the system closes unexpectedly, there is an option to restore what was being worked on.
1. the agunot we work with send us files such as court orders, beit din decisions, etc. but there isn't a way to store many of the larger files. Because of this, we store these files in Google Drives which does have the storage capacity. So, it's a bit clunky to have to consult two different systems, but I also recognize that Fireberry is meant to be a CRM and not a storage system, though it would be nice to be able to have it all in one place and have increased storage capacity.
2. There are a few minor system tweaks that would be nice-it seems the default time stamp is in Israel time which can't be changed on our end, and it would be nice if there could be a feature in which the notes you are writing "save as you go" (similar to what happens when you work on a Google Doc) because it is frustrating to lose all the notes if your computer shuts down unexpectedly (before you've had a chance to save), or the tab closes, while you are in the middle of writing notes. If this is not possible, maybe there is a way that, if the system closes unexpectedly, there is an option to restore what was being worked on.
What problems is the product solving and how is that benefiting you?
keeping our files organized and maintaining institutional records. Also, keeping the name and information of people we have interacted with in one place
Fireberry is a great platform
What do you like best about the product?
That is is customizeable to really fit whatever you need. The ablilty to take notes in the tasks section keeps our cases well organized. We need to use Fireberry daily in our casework. It has optimised and streamlined our casework.
What do you dislike about the product?
Fireberry does not have cloud storage so we need to link to google drive for any storage needs.
What problems is the product solving and how is that benefiting you?
We used to have multiple softwares to keep track of our daily casework. This led to a lot of confusion and miscommunications when trying to strategize on our cases. It was also very hard for new employees to try and make sense of the work done on previous cases. Fireberry has streamlined all of our doucumenting cases into one program.
I enjoy fireberry in my work at ORA.
What do you like best about the product?
It is a pretty straightforward system once you have received training about it. For my position as a case advocate, I mainly use fireberry to document interactions with clients. I find fireberry very easy to work with and I like that you can be as specific as you want when writing notes.
What do you dislike about the product?
At first it can seem a little daunting but now after using it for over 7 months I really enjoy it and don't have many complaints. One thing that sticks out to me is that the 'note' function is not able to be edited once you have posted a note. I like that you can edit activity logs and I would prefer if I could edit notes as well.
What problems is the product solving and how is that benefiting you?
Fireberry is solving the problem of notes/documentations not being organized. It is benefitting me because I am able to go back to past client interactions and find my previous notes with ease. I enjoy how efficient the system and that it looks nice and is more or less easy to work with. I think there is a learning curve when you start using Fireberry but once you get the hang of it, it's an ease to work with.
I have had a very positive experience with Fireberry, and it makes my work so much easier!
What do you like best about the product?
I like how it is easy to use, and helps our team have one place to enter notes and relevant information. It is also helpful for staff members to read up on other people's notes whenever we need background information. I also appreciate how it helps me stay organized and keep track of my clients and programming. I use it multiple times a day!
What do you dislike about the product?
I wish there was a feature to allow me to organize programming in the following way:
I run support programs that have different sessions, and I would love to be able to see all my notes in one place, divided by date. (without having to exit to another page).
While I can just write notes and dates of the groups under one page, I prefer not to since I also like to record who attends the groups, and that is different each time.
Happy to explain more. Thanks!
I run support programs that have different sessions, and I would love to be able to see all my notes in one place, divided by date. (without having to exit to another page).
While I can just write notes and dates of the groups under one page, I prefer not to since I also like to record who attends the groups, and that is different each time.
Happy to explain more. Thanks!
What problems is the product solving and how is that benefiting you?
Helps me stay organized and have easy access to notes and records
Best CRM with good UI
What do you like best about the product?
It is good CRM , easily sync with all your apps like google, office 365, calendars and contact.
Get a beautiful and simple easy to understand view of any client data.easily create eye catching dashboby drag and drop.
Easy to use and collaborative.
Get a beautiful and simple easy to understand view of any client data.easily create eye catching dashboby drag and drop.
Easy to use and collaborative.
What do you dislike about the product?
Price is higher for individual users.can be improved for mobile use
What problems is the product solving and how is that benefiting you?
It is good CRM , easily sync with all your apps like google, office 365, calendars and contact.
Get a beautiful and simple easy to understand view of any client data.easily create eye catching dashboby drag and drop.
Easy to use and collaborative
Get a beautiful and simple easy to understand view of any client data.easily create eye catching dashboby drag and drop.
Easy to use and collaborative
Easy to use and an intuitive CRM
What do you like best about the product?
Very easy to train the workforce to use the software. Very intuitive and easy to use.
What do you dislike about the product?
More libraries on sales and marketing campaigns needed
What problems is the product solving and how is that benefiting you?
Easy to track leads and target focused and customized campaigns
team lead
What do you like best about the product?
Database and authenticity of the data use
What do you dislike about the product?
sometimes its buggy and little slow to u
What problems is the product solving and how is that benefiting you?
Helping me in finding finance tracks and analysis sales.
A TRUE Game Changer
What do you like best about the product?
Fireberry isn't just a CRM, it's an agility unlocker for ambitious businesses. Its unmatched customization bends to perfectly fit any industry, even the most complex ones.
Our agency has been implementing Fireberry CRM for our clients for the past few years and it has been a secret weapon to empower our clients to drive growth by systemizing chaos and automating any workflow.
Its clean data architecture fuels stunning dashboards that turn complex insights into actionable clarity.
Beyond that, Fireberry maintains a robust API which lets us integrate any external system, crushing manual tasks and boosting efficiency.
In conclusion, for many businesses the ideal goal is having everything managed in one system, Fireberry makes it undoubtedly real and possible.
Our agency has been implementing Fireberry CRM for our clients for the past few years and it has been a secret weapon to empower our clients to drive growth by systemizing chaos and automating any workflow.
Its clean data architecture fuels stunning dashboards that turn complex insights into actionable clarity.
Beyond that, Fireberry maintains a robust API which lets us integrate any external system, crushing manual tasks and boosting efficiency.
In conclusion, for many businesses the ideal goal is having everything managed in one system, Fireberry makes it undoubtedly real and possible.
What do you dislike about the product?
In days where AI and automation aim to reduce workforce and not the opposite, I would suggest more flexible pricing plans regarding the minimum users required
What problems is the product solving and how is that benefiting you?
Any problem or need that arises in the business - we can solve by using Fireberry.
Managing every aspect of the business and being able to implement any future or changing needs with no limits and without having to expand or search for a complementary platform as an addition due to rising needs is a true key in this system.
Managing every aspect of the business and being able to implement any future or changing needs with no limits and without having to expand or search for a complementary platform as an addition due to rising needs is a true key in this system.
CRM for every industry!
What do you like best about the product?
As an employee in the construction industry, the system helps me in managing our construction projects processes, communicating with customers and in managing the organization's HR. The ability to design and customize the system to my needs helps our organization work better and move faster in changing environmental conditions.
What do you dislike about the product?
As a mobile worker, who spends a lot of time on the go, working with the mobile app is very important to me and there are some things that can be improved in order to make it from very good to excellent.
What problems is the product solving and how is that benefiting you?
The ability to get a 360 picture of my business at any moment and the communication with my customers is priceless. At any given moment I can be updated on the status of each project, in communication with each client and get a glimpse of my meetings and tasks in a daily schedule. Fireberry's automations help me turn manual and long processes into fast and automatic processes and streamline the entire sales process.
Intuitive and easy to use CRM
What do you like best about the product?
A convenient and easy-to-use CRM, Very easy to adapt to the needs of the organization.
What do you dislike about the product?
Sometimes the navigation in the software makes the work a little difficult
What problems is the product solving and how is that benefiting you?
Customer management and company activity
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