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Efficient protection against content theft
What do you like best about the product?
It works. Bots are changing all the time, and we would never be able to keep up with them ourselves. DataDome efficiently filters out all our malicious traffic, so we don’t have to worry about our content being stolen.
What do you dislike about the product?
There’s nothing in particular we dislike. DataDome is working well for us.
What problems is the product solving and how is that benefiting you?
We operate a successful telephone directory. Competitors were scraping and republishing our proprietary data, sometimes outranking us in search engine results with our own content. Our business was growing, and we knew this content theft could threaten our existence. We had to stop it.
We have been using DataDome for several years now, and we can’t imagine doing without it. It’s an insurance against potentially very serious problems.
We have been using DataDome for several years now, and we can’t imagine doing without it. It’s an insurance against potentially very serious problems.
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Excellent SaaS Site Protection
What do you like best about the product?
The DataDome team was very responsive from the very first phone call and throughout the whole process. I was surprised to get someone on the phone right away and equally surprised to have all of my questions answered thoroughly from Nicolas and his team.
What do you dislike about the product?
So far the service is doing what we need.
What problems is the product solving and how is that benefiting you?
Datadome has helped us decipher good and bad traffic and filter out the bad. The custom dashboard provides excellent data for both technical and non-technical users.
Easy to implement, effective, and allows us to focus on other things
What do you like best about the product?
Once configured DataDome works autonomously and works well. This allows our small SecOps team to focus on other areas which need their attention while maintaining a high-level of protection and prevention against bot based attacks and content scraping.
What do you dislike about the product?
There is nothing notable enough to mention as a dislike about Datadome.
What problems is the product solving and how is that benefiting you?
Bot based attacks which include credential stuffing, brute force, account takeover, community spam, content scraping, and abuse of our product features. By autonomously identifying and acting on bot behavior our small SecOps team spends less time on triage, remediation, and preventative measures related to bot behavior.
Good service, great support.
What do you like best about the product?
Relatively easy to setup, friendly and easy to use web interface.
What do you dislike about the product?
The UI may lack some functionality, but they do listen to suggestions.
What problems is the product solving and how is that benefiting you?
Good/bad bots detection is pretty good. Scrapping protection is great too. It is very easy to see the stats. And if you need to fine-tune the rules, to unblock someone it is very easy to do so.
A successful collaboration of 4 years.
What do you like best about the product?
Datadome was immediately effective, finally allowing the teams to offload the everyday management of traffic bots. Since the beginning, DataDome was very responsive. We formed a close relationship with the DataDome teams that we would not have had with generalists. Even the smallest problem are handled instantaneously.
What do you dislike about the product?
I have nothing I really dislike at the moment.
What problems is the product solving and how is that benefiting you?
We were constantly being crawled by scrapers, which consumed a lot of bandwidth.
Recommendations to others considering the product:
Very good product developed by a very good team.
Great product, brilliant onboarding experience, great support
What do you like best about the product?
DataDome really is your one stop shop if you want to get rid of bots, spiders and the like. It runs pretty much on autopilot and you can focus on your core business again. The onboarding was super professional and a real pleasure.
UPDATE: After more than two years with DataDome, we really couldn't be happier with the service. It has been truly transformational for our IT operations. Thank you, DataDome!
UPDATE: After more than two years with DataDome, we really couldn't be happier with the service. It has been truly transformational for our IT operations. Thank you, DataDome!
What do you dislike about the product?
Nothing really. In fact, the service doesn't appear to be cheap first, but absolutely pays off.
What problems is the product solving and how is that benefiting you?
It protects our data as well as our infrastructure from bad bots & spiders. After several years of usage, we see a massive decrease in bot traffic.
Datadome has been helping us for years on our ecommerce site
What do you like best about the product?
Updating the review since we have been using them for years. Datadome continues to help us filter out unwanted traffic. We like how Datadome continues to invest in new and improved methods of protection since the nature of threats constantly evolve.
We also like interacting with their account team. They are very responsive and flexible.
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We periodically sell highly collectible items, which attract resellers that use “purchase bots.” DataDome is able to help us prevent these bots from overwhelming our site, allowing customers to purchase without experiencing delays.
The technical team is available to provide guidance, and they are able to edits rules in the console on our behalf.
We have been using them for years as one of the many components we use.
We also like interacting with their account team. They are very responsive and flexible.
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We periodically sell highly collectible items, which attract resellers that use “purchase bots.” DataDome is able to help us prevent these bots from overwhelming our site, allowing customers to purchase without experiencing delays.
The technical team is available to provide guidance, and they are able to edits rules in the console on our behalf.
We have been using them for years as one of the many components we use.
What do you dislike about the product?
Some of the self-serve reporting do not go back far enough in time.
What problems is the product solving and how is that benefiting you?
Datadome helps us filter out unwanted traffic, such as ones from bots.
I no longer worry about protecting our customers’ personal data
What do you like best about the product?
Most importantly, the protection works! We find it very reliable. It’s reassuring to look at the dashboard and see the attacks that have been stopped, but there’s nothing we need to do about them and that’s a big win for my team.
We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship.
We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship.
What do you dislike about the product?
Nothing in particular. The solution does what it says and it’s working great for us.
What problems is the product solving and how is that benefiting you?
For us, the most important benefit is the protection of personally identifiable information and compliance with GDPR and other data security regulations.
Powerful bot prevention and a great team
What do you like best about the product?
The dashboard is simple and intuitive. The team at DataDome are incredibly responsive. Datadome protects our servers and those of our partners which is a big deal.
What do you dislike about the product?
It's price tag. Although DataDome is competitive in pricing, the product is still painfully expensive when compared to our overall infrastructure costs. That said, it is worth the money.
What problems is the product solving and how is that benefiting you?
Ad Fraud Detection, Scraping Protection, DDOS prevention.
Efficient and easy to use !
What do you like best about the product?
Datadome is a really simple solution to integrate and to use. Once configured, it does not require a major workload for the teams.
The dashboard is relevant and user-friendly.
We did notice a real improvement on the protection of our website.
The dashboard is relevant and user-friendly.
We did notice a real improvement on the protection of our website.
What do you dislike about the product?
Some business cases are not covered yet by the AI.
Datadome could develop an alerting and counselling dimension to their solution.
Datadome could develop an alerting and counselling dimension to their solution.
What problems is the product solving and how is that benefiting you?
We have more visibility on what's happening on our website and our infrastructures gained efficiency.
Recommendations to others considering the product:
Before activating the software make sure you whitelist all your business partners' good bots.
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