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Great product, brilliant onboarding experience, great support
What do you like best about the product?
DataDome really is your one stop shop if you want to get rid of bots, spiders and the like. It runs pretty much on autopilot and you can focus on your core business again. The onboarding was super professional and a real pleasure.
UPDATE: After more than two years with DataDome, we really couldn't be happier with the service. It has been truly transformational for our IT operations. Thank you, DataDome!
UPDATE: After more than two years with DataDome, we really couldn't be happier with the service. It has been truly transformational for our IT operations. Thank you, DataDome!
What do you dislike about the product?
Nothing really. In fact, the service doesn't appear to be cheap first, but absolutely pays off.
What problems is the product solving and how is that benefiting you?
It protects our data as well as our infrastructure from bad bots & spiders. After several years of usage, we see a massive decrease in bot traffic.
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Datadome has been helping us for years on our ecommerce site
What do you like best about the product?
Updating the review since we have been using them for years. Datadome continues to help us filter out unwanted traffic. We like how Datadome continues to invest in new and improved methods of protection since the nature of threats constantly evolve.
We also like interacting with their account team. They are very responsive and flexible.
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We periodically sell highly collectible items, which attract resellers that use “purchase bots.” DataDome is able to help us prevent these bots from overwhelming our site, allowing customers to purchase without experiencing delays.
The technical team is available to provide guidance, and they are able to edits rules in the console on our behalf.
We have been using them for years as one of the many components we use.
We also like interacting with their account team. They are very responsive and flexible.
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We periodically sell highly collectible items, which attract resellers that use “purchase bots.” DataDome is able to help us prevent these bots from overwhelming our site, allowing customers to purchase without experiencing delays.
The technical team is available to provide guidance, and they are able to edits rules in the console on our behalf.
We have been using them for years as one of the many components we use.
What do you dislike about the product?
Some of the self-serve reporting do not go back far enough in time.
What problems is the product solving and how is that benefiting you?
Datadome helps us filter out unwanted traffic, such as ones from bots.
I no longer worry about protecting our customers’ personal data
What do you like best about the product?
Most importantly, the protection works! We find it very reliable. It’s reassuring to look at the dashboard and see the attacks that have been stopped, but there’s nothing we need to do about them and that’s a big win for my team.
We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship.
We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship.
What do you dislike about the product?
Nothing in particular. The solution does what it says and it’s working great for us.
What problems is the product solving and how is that benefiting you?
For us, the most important benefit is the protection of personally identifiable information and compliance with GDPR and other data security regulations.
Powerful bot prevention and a great team
What do you like best about the product?
The dashboard is simple and intuitive. The team at DataDome are incredibly responsive. Datadome protects our servers and those of our partners which is a big deal.
What do you dislike about the product?
It's price tag. Although DataDome is competitive in pricing, the product is still painfully expensive when compared to our overall infrastructure costs. That said, it is worth the money.
What problems is the product solving and how is that benefiting you?
Ad Fraud Detection, Scraping Protection, DDOS prevention.
Efficient and easy to use !
What do you like best about the product?
Datadome is a really simple solution to integrate and to use. Once configured, it does not require a major workload for the teams.
The dashboard is relevant and user-friendly.
We did notice a real improvement on the protection of our website.
The dashboard is relevant and user-friendly.
We did notice a real improvement on the protection of our website.
What do you dislike about the product?
Some business cases are not covered yet by the AI.
Datadome could develop an alerting and counselling dimension to their solution.
Datadome could develop an alerting and counselling dimension to their solution.
What problems is the product solving and how is that benefiting you?
We have more visibility on what's happening on our website and our infrastructures gained efficiency.
Recommendations to others considering the product:
Before activating the software make sure you whitelist all your business partners' good bots.
Best bot protection solution
What do you like best about the product?
DataDome's team are very responsive and helpful. DataDome bot protection dashboard is very intuitive and easy to use and its features are providing efficient tools to manage our Partners' activity on the website.
What do you dislike about the product?
Nothing to dislike so far. We are very happy with the DataDome.
What problems is the product solving and how is that benefiting you?
We are using DataDome bot protection solution.
Recommendations to others considering the product:
Absolutely.
Datadome is efficient, easily user-adjustable. Staff is friendly and helpful.
What do you like best about the product?
It's clear and easy to use, easy to integrate. We quickly installed it on our website.
What do you dislike about the product?
Nothing really much. Only drawback maybe is that the statistics are available for a limited period of time whereas a full history of the attacks for several years would be useful. But this is quite minor.
What problems is the product solving and how is that benefiting you?
We have been recently attacked by bots.
Now we have a clear view of the bots being blocked on our website.
We can also easily monitor them
Now we have a clear view of the bots being blocked on our website.
We can also easily monitor them
Great Tool
What do you like best about the product?
Flexible tool avoid bots, with a user friendly interface
What do you dislike about the product?
There is no negative point at my point of view
What problems is the product solving and how is that benefiting you?
The tool avoided all bots that landed on my sites
Recommendations to others considering the product:
Datadome is so effective against bots
Datadome experience
What do you like best about the product?
We appreciate DataDome's team being available and responsive. We are assisted by a Customer Success Manager and an onboarding Manager who are responsible for ensuring our satisfaction and training our users.
While DataDome takes care of the bot traffic, the dashboard and its features (especially the Custom Rules) are an efficient tool to manage our Partners' activity on the website.
While DataDome takes care of the bot traffic, the dashboard and its features (especially the Custom Rules) are an efficient tool to manage our Partners' activity on the website.
What do you dislike about the product?
Nothing to report. I recommend DataDome for all platforms that require high availability and want to maximize the performance of their e-commerce system.
What problems is the product solving and how is that benefiting you?
The benefits of using DataDome have been twofold: we finally have an efficient bot management solution, I don't really spend much time on bot-related security issues anymore.
The DataDome dashboard provides real-time visibility into our bot traffic and offers powerful customization tools which are much appreciated by the analytics team.
The DataDome dashboard provides real-time visibility into our bot traffic and offers powerful customization tools which are much appreciated by the analytics team.
Protecting our Data from scraping thanks to DataDome
What do you like best about the product?
What we like the best is that DataDome is suitable with most configurations and it required minimal modification on our technical infrastructure. It is easy to setup on our platforms as well as on the Cloud. We really appreciated the team's availability - if something goes wrong or if we have some question, they reply very quickly. Real-time rules allow us to whitelist, block or challenge users.
What do you dislike about the product?
Captchas wrongly sent to real users sometimes and IA algorithm can be improved.
What problems is the product solving and how is that benefiting you?
Bots were scraping our website in order to steal our content and then sell it to third parties. Since we've activated the protection, scraper bots are blocked and cannot access the website. Our data are secured and no longer accessible to bots. We are also now able to monitor technical logs in order to detect abnormal behaviors such as aggressive IP addresses or unusual queries.
Recommendations to others considering the product:
Considering your vulnerabilities : scraping, brute force, ... and select your protection system regarding it.
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