SolarWinds Observability Self-Hosted
SolarWindsReviews from AWS customer
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Real-Time Visibility and Effortless Monitoring
What do you like best about the product?
I like SolarWinds Observability because it provides me with clear, real-time visibility into my customers' environments, making it easy to identify issues quickly. It simplifies monitoring, reduces troubleshooting time, and helps me support clients more efficiently.
What do you dislike about the product?
Sometimes SolarWinds Observability can feel limited in customization, and certain features still need more maturity. A few areas may be slow or require additional steps, which can prolong troubleshooting time.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability enables me to quickly identify performance issues across applications, servers, and networks in one centralized location. It reduces the time I spend troubleshooting, improves visibility for my customers, and allows me to proactively identify problems before they impact their environment. This helps me deliver faster, more reliable support.
Unmatched Network Visibility and Monitoring Depth
What do you like best about the product?
We are able to monitor the network in much greater depth compared to other monitoring tools. It's really easy to add a device or a service to monitoring. And we can use it not only on-prem servers, but also a cloud-hosted version for use. It's really easy to install the software, since all the steps are integrated into one setup. We can use 24/7 customer support not only from SolarWinds, but also from other premium partners like Loop1. We can integrate SolarWinds with any ITSM platform for better visibility. I am using this daily with a few client environments.
What do you dislike about the product?
There are too many options, and I need to know all the details to achieve the maximum outcome from the tool.
What problems is the product solving and how is that benefiting you?
With SolarWinds, I was able to solve dozens of problems without needing an excessive amount of manpower.
All Round Monitoring - Out of the box
What do you like best about the product?
It is a comprehensive solution that covers a wide variety of monitoring requirements. From network devices, to traffic, to servers. Other aspects like storage, web performance, etc.
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
What do you dislike about the product?
Technical support or other resources available do not provide enough information or support for integrations using the SWQL studio. There should be resources available to learn, implement and troubleshoot integration issues.
What problems is the product solving and how is that benefiting you?
So far we dont have evey feature and capability of HCO being utilized, but the fact that it sits at the center of our ITSM, network, and other systems and provides a wide visibility of the infrastructure.
Longtime SolarWinds user & Thwack member.
What do you like best about the product?
Ease of use and vendor agnostic useability.
What do you dislike about the product?
Setup can sometimes be confusing but, for the most part, is rather straightforward setting up.
What problems is the product solving and how is that benefiting you?
I like being able see view my environment easily within a single pane of glass.
Effortless monitoring of a vast environment from a single, unified platform
What do you like best about the product?
SolarWinds Hybrid Cloud Observability (HCO) is like a stop for IT engineers for keeping an eye on everything on environment (like server, backup, storage, network, AP, Sensors, UPS etc) setup—either platform is running on-prem, in the cloud, or somewhere in between. Solarwinds pulls together monitoring for networks, infrastructure, apps, and cloud services into one easy-to-use and manage dashboards. We are currently managing 35K + devices and components under a single monitoring roof. It's becomes way simpler because of flexible licensing and smart alerts, it saves time and cuts down on admin work. If someone doesn't have hand-on experience on scripts and languages then he can easily use the manually features (like alert creation, report, any modification). HCO completely transformation and gives better visibility, on license, issues and keep things running smoothly.
What do you dislike about the product?
*here is a limitation from the tool that Dell does not expose much volume information over WMI hence we are unable to monitor the disk operations on the dell servers.
What problems is the product solving and how is that benefiting you?
* Flexible deployment options—on-premises, cloud, or hybrid
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
All-in-One Monitoring Made Easy with SolarWinds
What do you like best about the product?
What I like best about SolarWinds Observability is the unified view it offers across infrastructure, applications, and logs — all from a single dashboard. It's incredibly helpful to correlate metrics, traces, and logs for root cause analysis, especially in hybrid environments. The customizable dashboards are intuitive, and the AIOps features help reduce alert noise, making it easier to focus on real issues. It's a huge time-saver for monitoring complex systems.
What do you dislike about the product?
The initial setup and configuration can be overwhelming, especially for teams new to observability tools. Some documentation is outdated or unclear, and onboarding large environments requires time and effort. Also, pricing can escalate quickly as more nodes or features are added. Lastly, customer support response times could be improved.
What problems is the product solving and how is that benefiting you?
We use SolarWinds Observability to monitor app performance and server health. It helps us trace bottlenecks in code, monitor infrastructure metrics, and reduce troubleshooting time by correlating everything in one place.
Effective Network Visibility and Web Performance Insights with SolarWinds
What do you like best about the product?
We've been using SolarWinds NPM and WPM extensively, and the experience has been genuinely positive. The visibility that NPM provides into our network infrastructure has helped us proactively address performance bottlenecks before they impact users. Real-time monitoring, intuitive dashboards, and intelligent alerts make day-to-day operations much more manageable.
WPM, on the other hand, has been incredibly valuable for monitoring our critical internal and external web applications. Being able to simulate user interactions and catch slow load times or page failures before end users report them has improved our service reliability and user satisfaction.
Overall, SolarWinds has helped us move from reactive to proactive monitoring. The integration between modules, ease of customization, and the depth of insights we get have made a noticeable difference in how we manage our environment.
WPM, on the other hand, has been incredibly valuable for monitoring our critical internal and external web applications. Being able to simulate user interactions and catch slow load times or page failures before end users report them has improved our service reliability and user satisfaction.
Overall, SolarWinds has helped us move from reactive to proactive monitoring. The integration between modules, ease of customization, and the depth of insights we get have made a noticeable difference in how we manage our environment.
What do you dislike about the product?
The user interface, while functional, could use a more modern and responsive design. Some views feel cluttered and less intuitive compared to newer platforms.
What problems is the product solving and how is that benefiting you?
Web URL responses and performance monitoring is effective and we are planning to move web monitoring from other tools
SolarWinds Observability is a good product.
What do you like best about the product?
It is a great cloud monitoring platform.
What do you dislike about the product?
SolarWinds needs to add more modules to their platform.
What problems is the product solving and how is that benefiting you?
Monitor and alert when things are not working the way they should.
Robust monitoring with great dashboards and alerts
What do you like best about the product?
I particularly like the clean, customizable dashboards that make it easy to view infrastructure health at a glance. Alerting is well done and versatile, enabling us to detect issues before they affect users. It works well in cloud environments and other SolarWinds solutions, making consolidating monitoring in one place easier. Implementation was relatively easy for the team. We use it daily to monitor servers and services, which has improved our response times. Their customer support is also responsive and helpful when we run into issues.
What do you dislike about the product?
The expense can be steep for tiny teams, especially with more modules. Due to so many features and choices, bringing on new users can be challenging. The interface can sometimes seem a bit dated in certain places compared to newer competitor systems.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability addresses the challenge of monitoring mixed environments of systems and devices from a single console. Previously, we required various tools for monitoring cloud infrastructure, network, and endpoint management, and it was difficult to have a single pane of glass for health and performance. By consolidating monitoring into one place, it improves our ability to rapidly identify and respond to issues, reduces downtime, and simplifies our operational workflows. This has allowed us to offer more stable services to our users and to spend less time on troubleshooting.
Solid performer in network monitoring
What do you like best about the product?
We loved the fact you don’t have to purchase a la carte licenses for each product and instead you gain access to practically all of them and pay for “nodes” instead
What do you dislike about the product?
The on prem requirement for a SQL server etc but they do have a SaaS version but it’s just very expensive.
What problems is the product solving and how is that benefiting you?
Extensive network monitoring
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