SolarWinds Observability Self-Hosted
SolarWindsReviews from AWS customer
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Clear, Practical Dashboard That Simplifies Database Monitoring Across Systems
What do you like best about the product?
What I like most about the SolarWinds database is how clearly it shows what is happening inside the database without making things confusing. Even if you are not a database expert, you can still understand where the problem is coming from. The dashboard feels clean and practical, not overloaded with unnecessary information. It saves a lot of time because you don't have to dig through logs or run multiple queries just to understand performance issues. Slow queries, high CPU usage, or memory problems are highlighted in a very straightforward way. This makes daily monitoring less stressful. Another good thing is how it works well with different databases. Whether it is SQL Server, MySQL, or another database, everything can be monitored from one place. This is very helpful when you manage multiple systems.
What do you dislike about the product?
One thing I don't like much is that the setup can feel heavy at the beginning. It takes some time to configure everything properly, especially if the environment is large. For new users the first few days can feel overwhelming. The pricing can also be a concern. For small teams or companies, it may feel expensive compared to simpler tools. Not everyone needs all the advanced features, but they still come as part of the package. Sometimes the alerts can feel too frequent if they are not tuned well. Without proper configuration, you might review notifications that are always urgent, which can become distracting.
What problems is the product solving and how is that benefiting you?
SolarWinds Database mainly solves the problem of not knowing what is wrong when a database slows down or behaves unexpectedly. In many systems, when performance drops, teams waste hours guessing the cause. This tool removes that guesswork. It clearly shows which queries are slow, which resources are being overused, and where bottlenecks are forming. Because of this, troubleshooting becomes faster and more accurate. You don't fix things blindly anymore. This directly benefits day-to-day work because issues are resolved before they affect users, applications stay stable, and downtime is reduced. that improves trust from both customers and internal teams. It also helps with long-term planning. By looking at historical data, you can understand growth trends and prepare for future loads. This avoids sudden crashes or last-minute fixes. It helps reduce stress during incidents because you don't have to panic or guess where the issue is coming from. The data is already there, clearly shown, so decisions feel clearer and more confident. It improves teamwork because developers, DBAs, and operations teams can all look at the same information. This avoids blame games and long discussions about whose system caused the problem. it save a lot of manual effort. Without this tool, people often run scripts, export logs, or check multiple tools. SolarWinds database brings everything into one place, which speeds up daily work. It helps avoid repeated problems. By understanding the real cause of past issues, you can fix them properly instead of applying temporary solutions that break again later. it improve overall application performance. When the datbase run smoothely, the apps depending on it also feel faster and more reliable for end users. It supports better decision-making for upgrades. You can clearly see when hardware, memory, or database tuning is actually needed, instead of upgrading blindly and wasting money. it build confidence with management and the client. When asked about performance or outages. You can show clear data and explanation,s which makes you look prepared and professional.
Unified Dashboard Makes Monitoring Effortless
What do you like best about the product?
I like the unified visibility across infrastructure, applications, and networks from a single dashboard, which simplifies monitoring and speeds up troubleshooting.
What do you dislike about the product?
The learning curve can be a bit steep initially, especially when configuring advanced features and fine-tuning alerts
What problems is the product solving and how is that benefiting you?
SolarWinds Observability solves the challenge of fragmented monitoring by providing unified visibility across infrastructure, applications, and networks, which helps us detect issues early and reduce troubleshooting time
Comprehensive Observability with Powerful AIOps Features
What do you like best about the product?
This platform offers comprehensive observability across public cloud, on-premises, network, and hybrid environments. It makes it easy to monitor metrics like CPU, memory, and network latency, and the dashboards are simple to customize. Integration with automation and ticketing tools is supported. The addition of AIOps features such as correlation and forecasting provides extra value.
What do you dislike about the product?
The initial deployment and configuration can be challenging, as it demands a high level of technical expertise. At present, it only supports ServiceNow ITSM out of the box, so integrating with other ITSM platforms requires custom work. Additionally, the pricing might be a concern for customers with smaller budgets.
What problems is the product solving and how is that benefiting you?
SolarWinds offers a unified interface for monitoring both cloud infrastructure services and network devices such as Meraki. This helps minimize downtime and improve mean time to resolution. The platform's automated alerts and API integrations further enhance the efficiency of incident response.
Unified Dashboard Makes Monitoring Effortless
What do you like best about the product?
I like that SolarWinds Observability provides a single unified dashboard where I can monitor infrastructure, applications, logs, and network performance in one place. The correlation between metrics, logs, and traces makes troubleshooting much faster.
What do you dislike about the product?
Some features feel a bit complex to configure at first, and there can be a learning curve for new users.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability gives us a unified view of our applications, infrastructure, and logs. It helps detect issues early, reduces downtime, and speeds up troubleshooting, which ultimately improves system reliability and user experience.
Real-Time Visibility and Effortless Monitoring
What do you like best about the product?
I like SolarWinds Observability because it provides me with clear, real-time visibility into my customers' environments, making it easy to identify issues quickly. It simplifies monitoring, reduces troubleshooting time, and helps me support clients more efficiently.
What do you dislike about the product?
Sometimes SolarWinds Observability can feel limited in customization, and certain features still need more maturity. A few areas may be slow or require additional steps, which can prolong troubleshooting time.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability enables me to quickly identify performance issues across applications, servers, and networks in one centralized location. It reduces the time I spend troubleshooting, improves visibility for my customers, and allows me to proactively identify problems before they impact their environment. This helps me deliver faster, more reliable support.
Unmatched Network Visibility and Monitoring Depth
What do you like best about the product?
We are able to monitor the network in much greater depth compared to other monitoring tools. It's really easy to add a device or a service to monitoring. And we can use it not only on-prem servers, but also a cloud-hosted version for use. It's really easy to install the software, since all the steps are integrated into one setup. We can use 24/7 customer support not only from SolarWinds, but also from other premium partners like Loop1. We can integrate SolarWinds with any ITSM platform for better visibility. I am using this daily with a few client environments.
What do you dislike about the product?
There are too many options, and I need to know all the details to achieve the maximum outcome from the tool.
What problems is the product solving and how is that benefiting you?
With SolarWinds, I was able to solve dozens of problems without needing an excessive amount of manpower.
All Round Monitoring - Out of the box
What do you like best about the product?
It is a comprehensive solution that covers a wide variety of monitoring requirements. From network devices, to traffic, to servers. Other aspects like storage, web performance, etc.
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
What do you dislike about the product?
Technical support or other resources available do not provide enough information or support for integrations using the SWQL studio. There should be resources available to learn, implement and troubleshoot integration issues.
What problems is the product solving and how is that benefiting you?
So far we dont have evey feature and capability of HCO being utilized, but the fact that it sits at the center of our ITSM, network, and other systems and provides a wide visibility of the infrastructure.
Longtime SolarWinds user & Thwack member.
What do you like best about the product?
Ease of use and vendor agnostic useability.
What do you dislike about the product?
Setup can sometimes be confusing but, for the most part, is rather straightforward setting up.
What problems is the product solving and how is that benefiting you?
I like being able see view my environment easily within a single pane of glass.
Effortless monitoring of a vast environment from a single, unified platform
What do you like best about the product?
SolarWinds Hybrid Cloud Observability (HCO) is like a stop for IT engineers for keeping an eye on everything on environment (like server, backup, storage, network, AP, Sensors, UPS etc) setup—either platform is running on-prem, in the cloud, or somewhere in between. Solarwinds pulls together monitoring for networks, infrastructure, apps, and cloud services into one easy-to-use and manage dashboards. We are currently managing 35K + devices and components under a single monitoring roof. It's becomes way simpler because of flexible licensing and smart alerts, it saves time and cuts down on admin work. If someone doesn't have hand-on experience on scripts and languages then he can easily use the manually features (like alert creation, report, any modification). HCO completely transformation and gives better visibility, on license, issues and keep things running smoothly.
What do you dislike about the product?
*here is a limitation from the tool that Dell does not expose much volume information over WMI hence we are unable to monitor the disk operations on the dell servers.
What problems is the product solving and how is that benefiting you?
* Flexible deployment options—on-premises, cloud, or hybrid
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)
Solarwinds integration with Servicenow
What do you like best about the product?
We used the integration between SolarWinds and ServiceNow and it was of great help. We had a case for a data center, there each and every alert is important. And it created Incidents in ServiceNow.
What do you dislike about the product?
The tool of SolarWinds, is not that fast-working tool, for integrations but the field level configurations handle all of the issues. but the field we configure is trickier and not user friendly to understand.
What problems is the product solving and how is that benefiting you?
As mentioned earlier, we have been using the integration and every small server or any tool in the data center is down for one second, an alert is triggered in SolarWinds and that trigger and creates an Incident in ServiceNow. That specific incident, is assigned to the groups/user and emails are triggered to an individual and the person or the group of people works on the RCA and has been managed in ServiceNow tool.
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