Experience with Glassbox
What do you like best about the product?
I think the most helpful thing about Glassbox is that it allows you to see more your customer is needing assistance with
What do you dislike about the product?
Sometimes glassbox is finicky. It can cause some frustration
What problems is the product solving and how is that benefiting you?
Glassbox is solving the barrier of not being able to see what the user is experiencing.