WalkMe is great for user onboarding
What do you like best about the product?
It is great an onboarding users or providing in-application help where needed. Implementation is easy once snippet is embedded. Customer support is super helpful.
What do you dislike about the product?
It requires either hands on support or a dedicated team at your company to build the content out with WalkMe. UI can be improved upon in some aspects.
What problems is the product solving and how is that benefiting you?
Self-Service when customers need help.