What do you like best about the product?

The ability to simplify user processes, to ensure data is entered correctly and for all changes to have a short turn around.

What do you dislike about the product?

They have some side products that are half baked, felt like they started trying but never finished.

What problems is the product solving and how is that benefiting you?

The two main problems WalkMe solves for us is scalable support, and data correctness.
Like many organisations as we scale up we face ballooning support costs, WalkMe enables self help for users which removes the "how to" questions entirely. The second main cause of support costs for us is data correctness and validation. WalkMe enables us to provide a custom data rule sets that we can rapidly change to business requirements. Which ensures the complex data entry we require is done correctly.