Strike Graph AI-powered Compliance Management Platform

What do you like best about the product?

Simple, intuitive interface. Ability to easily edit evidence and controls. Cost-effective.

What do you dislike about the product?

A little clicky. Sometimes you could reduce the amount you need to click by applying forms of bulk updates or allowing easier editing workflows.

What problems is the product solving and how is that benefiting you?

StrikeGraph not only comes with the application itself, but a dedicated and knowledgeable team that are responsive to our needs. This was our first time going through the SOC-2 process and they have worked to help us understand how to work through the documentation hurdles every step of the way.

What do you like best about the product?

Its intuitive interface and automation make compliance tracking much simpler and less manual.

What do you dislike about the product?

Evidence collection and some workflow details can feel a bit manual and less intuitive than expected.

What problems is the product solving and how is that benefiting you?

It reduces the manual work of compliance and audit prep, which saves us time and makes ongoing compliance much easier to manage.

What do you like best about the product?

It’s easy to use and provides helpful feedback on materials and proof. The AI agent documents items very well and reviews the materials quickly. Team was availalble to answer questions and provide availbility for meetings with others to discuss findings.

What do you dislike about the product?

Sometimes answers for what was missing from proof was ambiguous or was forced to make it correct manually after AI scans.

What problems is the product solving and how is that benefiting you?

Strikegraph helps us document and find out status of CMMC Compliance and prepare for an audit. It allow us to give access to the data needed quickly without giving extra access.

What do you like best about the product?

I used to like their tooling before they cut human contact and pushed AI.

What do you dislike about the product?

It's supposed to solve having a single place to provide evidence to auditors, but it falls short in many ways. They are pushing more and more to take the human out of the process. Our Customer Success rep, our only contact at Strike Graph, was MIA right as our audit was starting, and we were pushed to use AI Chat bots instead of speaking with a human about issues and concerns before, during, and after our audit. They are terrible at communication and have caused delays and issues with our pen tests and audits because of these communication breakdowns that seem intentional. For something compliance-based and mission critical, I should have a single point of contact and shouldn’t be pushed to use an AI bot. If I wanted to go that route, I’d use an LLM, not pay for a service. Stop gaslighting customers that this is a good experience. It's not and misses the actual value SG (Strike Graph) should be providing. Remove the popup chat bot from the tool.. asking me to review your product over and over when I can't even get basic support is very frustrating. It used to be easy before they added all the AI slop to the product and stopped responding to support messages.

What problems is the product solving and how is that benefiting you?

Strike Graph is supposed to provide a single place to submit evidence to auditors, but it falls short.

What do you like best about the product?

I found Strike Graph simplifies the SOC2 compliance process, which is something we can't manage on our own. It definitely speeds up the process for us. I appreciate the quick, useful, and straightforward support their team provides, and their website is very good. I recommend Strike Graph for startups and growing companies needing SOC2 compliance, as having an internal compliance team can be too expensive and time-consuming. Everything worked smoothly for our compliance needs, and I'd rate the initial setup a 9 out of 10. I'm also likely to recommend Strike Graph to others, as I rate it a 9 on the recommendation scale.

What do you dislike about the product?

Some of the templates and forms could be slightly more customizable to fit unique workflows

What problems is the product solving and how is that benefiting you?

Strike Graph simplified the SOC2 compliance process, speeding it up and making it manageable without needing an expensive internal team. The support is quick, useful, and the website is very good.

What do you like best about the product?

The StrikeGraph customer success team was patient and integral in helping me get my compliance plan set up in the system. They were also great to talk through specific compliance challenges with, and they helped me figure out how to meet those requirements in a way that worked for our needs. Overall, the customer support and communication were fantastic.

What do you dislike about the product?

Like most other compliance platforms, it lacks tools to automate many of the tasks required for on-prem environments. It would be especially helpful to have better integration tools for System Center or VMware.

What problems is the product solving and how is that benefiting you?

StrikeGraph is helping us simplify the management of compliance tasks and dates for our SOC 2. With our relatively small team, that’s really important, and they’re doing a much better job than the previous platform we were using.

What do you like best about the product?

I liked that Strike Graph was easy to use once I figured out how the user interface worked. The user experience was really straightforward, and it provided the output I needed for my level one assessment.

What do you dislike about the product?

The user interface was not as intuitive as I initially thought. There were several options and things that needed to be clicked, but like I said, once I figured out what the user experience looked like and felt like, I was able to complete my tasks.

What problems is the product solving and how is that benefiting you?

I use Strike Graph because it documents the cybersecurity audit components I need, providing a step-by-step guide—it's the only solution I found that does this comprehensively.

What do you like best about the product?

One single location for all the documentation makes it easier for everyone to know where to store the documentation

What do you dislike about the product?

The most challenging aspect of Strike Graph in my experience involved searching past documentation stored materials. While it may have been an user error, sometimes being able to retrieve past documents was confounding. Sometimes it felt that documents may have become corrupted in storage or the formatting changed somehow

What problems is the product solving and how is that benefiting you?

The biggest aspect that Strike Graph assisted with is the organizational compliance gathering in one tool and that we could see the documentation process year over year (even with small hiccups in reading older documents.) Everyone knowing where the documentation belonged solved the biggest issue in compiling these critical pieces of evidence

What do you like best about the product?

CMMC has always felt vague to me. Strike Graph broke it down into simple, doable steps that were straightforward and easy to follow.

What do you dislike about the product?

I only needed CMMC Level 1, but I still had to sort through Level 2 controls because they were never successfully removed from my dashboard.

What problems is the product solving and how is that benefiting you?

CMMC is required for anyone doing business with the government, and Strike Graph helped me complete the process quickly. It made it much easier to get through the requirements and move forward without getting stuck.

What do you like best about the product?

communication and teamwork was amazing. I really could not believe how amazing your resources are. Everyone was so helpful!

What do you dislike about the product?

It was fine. It was a decent amount of clicking, but I think that can't be avoided. your team helped make it easier

What problems is the product solving and how is that benefiting you?

it helped me upload compliance documents for a client.