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Strike Graph for SOC2
What do you like best about the product?
Useful having a Strike Graph team member on hand to support when needed. We have Caroline Eiffert to call upon when needed and she never fails to support.
What do you dislike about the product?
Can be tricky sometime to navigate between controls and evidence and the expiry items. Its a niche set up and we are not quite there fully. Need to learn more about automation when we have more time.
What problems is the product solving and how is that benefiting you?
Strike Graph helps us monitor our SOC2 compliance as well as security processes. There are a lot of ready to use templates that are great adn a lot of good help articles. We are getting good support for our next audit.
Hand holding when you need it most!
What do you like best about the product?
The customer support team and the dedicated account manager is top tier.
What do you dislike about the product?
How overwhelming it can all feel to fulfill all of the requirements.
What problems is the product solving and how is that benefiting you?
Ensuring that our Saas platform meets all of the requirements to be soc2 compliant and audit/pentest ready
Easy to use platform, excellent support and guidance.
What do you like best about the product?
The Strike Graph dashboards continue to improve with more relevant and helpful information. I love having our entire information security program managed on this platform, it saves us a massive amount of time. Great people to work with too!
What do you dislike about the product?
I think that a simple warning 7 days before the Auto Collection runs to give the user a reminder to update their documentation before the Auto Collection runs, if they forget then give an alert after Auto Collection if the document did not change. I know the AI engine tries to do this, but I would just make it a rule, if no changes, flag it for review.
What problems is the product solving and how is that benefiting you?
They are giving us the platform we need to achieve SOC2 compliance.
Great Compliance Framework System & Service
What do you like best about the product?
While SOC 2 compliance takes a lot of work, Strike Graph eased our load by providing a easy-to-use system that organizes and reports on our data clearly so that it is easy to find outstanding tasks and to collaborate. The Strike Graph team is always helpful and quickly answered our questions. Topping this off, if we decide to add more compliance frameworks, the Strike Graph system can use our current answers to give us a head start.
We've also been using the new feature where we upload security compliance forms from our customers to get initial results filled in based on info we already have in Strike Graph. This feature saves a lot of time!
We've also been using the new feature where we upload security compliance forms from our customers to get initial results filled in based on info we already have in Strike Graph. This feature saves a lot of time!
What do you dislike about the product?
We did not find any issues that the Strike Graph team was unable to help us understand.
What problems is the product solving and how is that benefiting you?
Strike Graph made it easy for us to complete our SOC 2 Type 1 compliance. We are well placed to perform our first SOC 2 Type 2 test next year.
Well Organized and Great Resource to Obtaining Security Clearance
What do you like best about the product?
I like a lot about StrikeGraph but probably the account manager support through 1 on 1 attention including weekly call checkins. This helped us effectively and efficiently get through an audit in an expediant manner.
What do you dislike about the product?
Please do an integration with BOX. More straight forward in terms of how references attach to the different switches.
What problems is the product solving and how is that benefiting you?
To get SOC2 then HIPAA then NST 800 Security Compliance
Makes a complicated process much easier!
What do you like best about the product?
The best part of Strike Graph are the people involved. Our CSM Caroline explained every step of the journey so we always knew what to expect and what we needed to fix. She made using the product and implementing necessary changes easy.
What do you dislike about the product?
The template writing examples are convuluted and repetitive.
What problems is the product solving and how is that benefiting you?
Strike Graph helped us achieve SOC 2 compliance so we could serve more clients
Incredible team
What do you like best about the product?
We had a fantastic CSM who really helped guide us through every step of the process.
What do you dislike about the product?
It's a little hard to tell how much progress you've made. It would really help keep teams motivated if they could see percentage completion.
What problems is the product solving and how is that benefiting you?
We're a new business and we need a SOC 2 audit to compete in our space. We lost a few deals because we didn't have our audit, but we were also able to save a few with our pre-audit package and the pre-audit assessment letter from Strikegraph. We're now at the point though where the type 2 is needed
Great platform to guide you through SOC
What do you like best about the product?
The platform demonstrates ongoing innovation, consistently introducing new features and improvements that enhance user experience and operational efficiency.
What do you dislike about the product?
All suggestions incorporated. That is one of the things I love about StrikeGraph.
What problems is the product solving and how is that benefiting you?
Getting ready for SOC
Excellent SOC 2 Compliance Assistance
What do you like best about the product?
The platform makes it easy to organize evidence items across a variety of certifications and frameworks. The examples and descriptions for each evidence item are clear, and most items include a link to a help page that explains what kinds of materials will satisfy the requirements for the control(s) that item is linked to. Being able to link a single evidence item to multiple controls also really helps reduce the overall workload.
Their example policies helped us take information that had been stored in a wide variety of places (and in people’s heads) and pare it down into a manageable set of documents that are easy for our employees to find and use.
Caroline did an excellent job helping us get set up in the beginning. She made what felt like a daunting process manageable, and her attitude was consistently bright.
Edit (1/29/26): The folks I’ve worked with over the last couple of years have all been great, and we really appreciate the insight they provide. Access to support is immediate: you can get solid answers from the browser help, and when you email them you receive a response quickly. The flexibility to organize evidence items according to controls that may span multiple frameworks makes things much easier to respond to client requests. The whole crew has made the audit process as easy and painless as they can.
I've been experimenting with the Security Questionnaire AI tool and it is surprisingly good. You still have a bit of work to do to double-check that the answers really do apply to the question, sometimes it will pull in a control that isn't exactly what the client question is about, but it has been able to identify a good number of solid answers to the questions.
Their example policies helped us take information that had been stored in a wide variety of places (and in people’s heads) and pare it down into a manageable set of documents that are easy for our employees to find and use.
Caroline did an excellent job helping us get set up in the beginning. She made what felt like a daunting process manageable, and her attitude was consistently bright.
Edit (1/29/26): The folks I’ve worked with over the last couple of years have all been great, and we really appreciate the insight they provide. Access to support is immediate: you can get solid answers from the browser help, and when you email them you receive a response quickly. The flexibility to organize evidence items according to controls that may span multiple frameworks makes things much easier to respond to client requests. The whole crew has made the audit process as easy and painless as they can.
I've been experimenting with the Security Questionnaire AI tool and it is surprisingly good. You still have a bit of work to do to double-check that the answers really do apply to the question, sometimes it will pull in a control that isn't exactly what the client question is about, but it has been able to identify a good number of solid answers to the questions.
What do you dislike about the product?
Nothing. The tool has been great and I can't say I ran into any trouble using it. Caroline took down some notes here and there about questions I had while entering information in, but none were show-stoppers and I honestly can't even remember most of what they were.
It would be nice to have an integration for Bitbucket through Atlassian since JIRA is available. I was also a bit bummed that the AWS integrations had to go through Cumulus, which we don't have.
It would be nice to have an integration for Bitbucket through Atlassian since JIRA is available. I was also a bit bummed that the AWS integrations had to go through Cumulus, which we don't have.
What problems is the product solving and how is that benefiting you?
They helped us attain a SOC 2 Type 1 audit so far. This benefitted our company by helping organize security information in a way that is easy to visualize and present to stakeholders. Our clients will be able to request our SOC 2 information for their auditors and compliance requirements. Our employees have a set of policies that can be referred to easily for questions and the policies can grow and change we we head into our future.
The tool greatly assisted us in achieving SOC compliance
What do you like best about the product?
Integrations for evidences was really cool thing and it was very helpful to integrate evidences from JIRA and AWS
What do you dislike about the product?
No thing like dislike, Strikegraph improving day-by-day
What problems is the product solving and how is that benefiting you?
We are using Strike Graph for SoC audit purpose and best tool to upload evidences and easy way of tool integrations like Jira, Google drive etc
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