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Great product
What do you like best about the product?
StrikeGraph makes SOC2 compliance work (relatively) easy! I say "relatively" because SOC2 is a lot of work. Gathering all the evidence and getting through an audit is hard as it is!
What do you dislike about the product?
Not as much SG, but the concepts behind SOC2 can confuse a newbie. There is evidence, control items, and other stuff you must gather and keep updated... It's a pain
What problems is the product solving and how is that benefiting you?
SG helps to gather evidence and pass the audit. It's that simple.
Strike Graph is SO helpful!
What do you like best about the product?
The Strike Graph UI is very intuitive & user-friendly. Things like drag and drop make it very easy to load evidence. The policy templates were an AMAZING help.
What do you dislike about the product?
If you deactivate evidence for one control, it will deactivate for all controls. I believe this is a bug and can be improved upon for ease & user experience.
What problems is the product solving and how is that benefiting you?
I had not previously been involved with the inner workings of audits. Strike Graph provided everything I needed to get started. A big help for a newbie. Being able to keep everything organized & have real time status of progress & outstanding items needing to be addressed is a huge help.
Easy to use interface and lots of support from staff
What do you like best about the product?
Their staff is useful and they have many templates if you're short on supply with internal documents.
What do you dislike about the product?
It's quite a manual process, which is both a benefit in some cases and a pain in others.
What problems is the product solving and how is that benefiting you?
We need to become SOC Type 2 compliant and they're helping us attain that goal.
Good experience in Year 1 using Strikegraph
What do you like best about the product?
Strikegraph integrates with our audit firm to share the results of our activities for our SOC 2 audit. They also keep track of the current state of each control as well as assist with security requests from prospective clients
What do you dislike about the product?
The integration between Strikegraph and our auditors is not fully developed. After initial submissions are made, any communications back from the audit firm need to be managed manually. In addition, the sorting options need to be improved to easily separate completed vs open tasks. This issue I believe has been addressed for this coming year.
What problems is the product solving and how is that benefiting you?
The ability to more rapidly & efficiently respond to customer requests for compliance with security assessments is very beneficial. In addition, keeping track of when controls need to be updated has also been very helpful.
Successful ongoing SOC-2 project with StrikeGraph
What do you like best about the product?
Very active account management support to help guide us through the SOC-2 compliance process. Good explanations, great support, invaluable source content
What do you dislike about the product?
StrikeGraph console is a little unreliable at times (e.g. lack of support for Safari) and navigating and assigning tasks can be cumbersome.
What problems is the product solving and how is that benefiting you?
Preparing us for a (hopefully) successful SOC-2 compliance audit.
Easy system. Great alerts. Can’t be without it!
What do you like best about the product?
Notifications. Keeping track of the required documents.
What do you dislike about the product?
Nothing. It is a very good system. I find no shortcomings.
What problems is the product solving and how is that benefiting you?
I don't have to worry about following up and keeping track. The system does it for me.
Good guidance
What do you like best about the product?
I like the frequent conversations with a specialist. I like that I have a source that I can trust.
What do you dislike about the product?
Nothing in particular about strikegraph. The SOC2 process in general is time consuming, but strikegraph removes some of the bad parts
What problems is the product solving and how is that benefiting you?
Helping us understand what is required and giving action steps to move forward.
Fantastic. Helpful and speedy.
What do you like best about the product?
The helpful support through the process.
What do you dislike about the product?
The automated questionnaire feature doesn't seem very useful.
What problems is the product solving and how is that benefiting you?
Helping us become SOC 2 qualified first time.
There's nobody better partner to walk the GRC journey than Strike Graph!
What do you like best about the product?
Strike Graph has great people! Lizzie and Michelle are amazing. The level of confidence they instill throughout the process is very comforting. Audit and certification can be overwhelming but hasn't been with Strike Graph.
What do you dislike about the product?
Tough to point to anything that I dislike. The GRC tool needs an extra refresh every once in a while and the logoff for timeouts isn't exactly clear so uploads error off before you realize you were logged off. Minor issues.
What problems is the product solving and how is that benefiting you?
Our organization set out for ISO27001 and ISO27701 certification with NO previous experience. We had a very smooth Stage 1 external audit and are headed into Stage 2 with confidence!
Strikegraph was instrumental in helping us attain our SOC2 Compliance .
What do you like best about the product?
Having all of the required policy templates available to us in one centralized location to work from was very helpful. Kevron was a huge help during the entire process as well. He made himself available to answer any and all questions that arose as well as giving us a needed push from time to time to keep the ball rolling.
What do you dislike about the product?
I can't think of anything that I dislike about Strikegraph.
What problems is the product solving and how is that benefiting you?
Strikegraph is aiding in our business achieving SOC 2 Type 2 and in the process making the due diligence production much easier. In turn, they are helping save valuable time and effort.
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