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Strike Graph is a huge time saver and having our SOC2 Report has made our life's easier.
What do you like best about the product?
Strike Graph has an amazing support team. Obtaining our SOC2 certification seemed like an overwhelming task at first, but our account rep and the rest of the support team were always available to help us and guide us through it.
What do you dislike about the product?
Their Security Questionnaires feature, while helpful, could use some improvements.
What problems is the product solving and how is that benefiting you?
Because of the type of services we provide, almost all of our customers require a SOC2 certification which Strike Graph helped our organization obtain, which in turn has allowed us to expand our business.
Strike Graph has been critical to our SOC2 success
What do you like best about the product?
Strike Graph provided a structure that was very workable for our small-but-growing company to achieve SOC2 compliance. There's many many other solutions out there, but they tend to be overkill (and overly costly) for an organization like ours with a fully-remote staff and a single cloud-based application. Our Account Manager has been terrific. Strike Graph helped make getting to SOC2 compliance as easy as it could be!
What do you dislike about the product?
Strike Graph has been pushing out new products rapidly in the two years that we've been working with them, but there's a few rough spots in their portal UI that we wish would be addressed more expeditiously!
What problems is the product solving and how is that benefiting you?
We needed SOC2 compliance, and we're proud to say that we achieved it within 6 months of getting started with Strike Graph. We look forward to adding GDPR compliance in the near future.
Easy to Use
What do you like best about the product?
It is easy to use and upload documents. Can sort and filter as needed
What do you dislike about the product?
I didn't really find any dislikes to Strike Graph
What problems is the product solving and how is that benefiting you?
Helping to complete our SOC compliance
Unbelievable customer service
What do you like best about the product?
My contact (Caroline) was the best thing about utilizing Strike Graph. Her knowledge, support, encouragement and responsiveness are the best. She truly wants you to have a successful audit and cares about getting you though the process! I would highly recommend taking a look at them. The sofware/application is VERY user friendly and the templates that you can utlize are very good and thought out. I access the application 2 to 3 times a week and review the videos for help as needed.
What do you dislike about the product?
Right now I have no negatives about the product or services.
What problems is the product solving and how is that benefiting you?
It helps us stay within our SOC Compliance
Strike Graph is very thorough, friendly and helpful and has made our SOC2 Journey much easier
What do you like best about the product?
The Strike Graph platform is very intuitive and easy to use. Our reps walked us through every aspect of the platform, and explained the whole process of getting SOC2 certification. Even though it's overwhelming, their help documentation and extensive templates for every policy or compliance email you may need has made getting our documentation in order much faster than writing everything from scratch.
What do you dislike about the product?
It would be nice to have a bit more handholding, but honestly they have provided so many resources and online guidance that it's really unnecessary. And customer support is fantastic if you have a question.
What problems is the product solving and how is that benefiting you?
Strike Graph is helping our company get into compliance with Security Requirements, and will be applying for SOC2 Certification on our behalf after all of the required controls are met. This is very beneficial because the process is super complicated and I'm not sure we could have done this easily on our own.
Streamlined Compliance Management
What do you like best about the product?
The most helpful aspect of Strike Graph is its ability to automate compliance processes and provide clear, actionable insights. It saves our team a significant amount of time and effort, allowing us to focus on other critical tasks. The customer support is also excellent, providing prompt and effective assistance whenever needed.
What do you dislike about the product?
While Strike Graph is highly effective, the initial implementation can be a bit complex and requires dedicated time and resources. However, the support team is very helpful in guiding through this process.
What problems is the product solving and how is that benefiting you?
Strike Graph helps us streamline and automate our compliance processes, significantly reducing the time and effort required to achieve and maintain compliance. This leads to cost savings and allows our team to focus on other critical tasks. Additionally, it provides clear, actionable insights that help us stay on top of compliance requirements.
SOC 2 Compliance
What do you like best about the product?
The ease of use. The provided examples and templates helped make collecting the correct data easy. Our CSM Caroline was outstanding. She was quick to respond and very knowledgeable. Willing to seek out answers to questions we had that she may not have had an immediate answer to.
What do you dislike about the product?
I haven't yet foud anything that I dislike about Strike Graph.
What problems is the product solving and how is that benefiting you?
We wanted to become compliant with our cloud storage as well as maintain proper secuirty of our customers information. Set up a plan for operational risks.
Great experiencie and support during my compliance process!
What do you like best about the product?
The CSM and account management support I received was great. There was always willigness to help and provide clear answers to my doubts.
What do you dislike about the product?
Most of my needs were supplied by SG, great support
What problems is the product solving and how is that benefiting you?
Control and monitoring for my HIPAA compliance
Easy experience to create all SOC II items
What do you like best about the product?
All requirements are laid out well and are easy to mark off. Easy implementation. Great onboarding and customer support.
What do you dislike about the product?
Maybe features to create the docs more easily.
What problems is the product solving and how is that benefiting you?
Helping us get our SOC II type I and eventually type II.
Top Features of Strike Graph: User-Friendly, Comprehensive, and Excellent Support
What do you like best about the product?
What I like best about Strike Graph is how intuitive and user-friendly the platform is. I use it daily and we’ve found it incredibly easy to navigate, manage, and maintain our SOC 2 compliance program. The structure of the tool simplifies the process of tracking controls, uploading evidence, and monitoring progress. It’s been instrumental in helping us stay organized and on top of our audit requirements with minimal friction and implementation was a breeze. Overall, it’s a great platform that has made our compliance journey much smoother.
What do you dislike about the product?
Given its ease of use it is difficult to find fault, however I would personally like to see more reporting capabilities including smart formatting for .pdf outputs such as the "Security Overview" report, it would be super cool if the pdf file included a tick and wording like "in place" or "in progress" for each control the same as it does on screen. That said, the support team has been responsive, and the platform continues to evolve in the right direction.
What problems is the product solving and how is that benefiting you?
Strike Graph is solving the problem of complex and time-consuming cybersecurity compliance. By automating compliance processes, it reduces the manual effort required for tasks such as evidence collection, risk assessments, and control monitoring. This not only saves time but also ensures accuracy and consistency in compliance efforts. The platform's comprehensive coverage of various compliance frameworks allows us to manage all our compliance needs in one place, simplifying the overall process. Additionally, the continuous monitoring and real-time updates help us stay ahead of potential issues, ensuring we maintain ongoing compliance. The dedicated customer support and integration with other tools further streamline our compliance management, making it easier to keep our evidence items current and efficiently handle any queries or issues that arise.
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