What do you like best about the product?

From an operational side of things, the way the application is architected works well with our organization's setup for the most part. It uses similar technologies to what we're already using.

What do you dislike about the product?

Customer Support has been a mixed bag. Often it feels like there isn't common knowledge & understanding throughout the organization of issues, features, release timelines. Often documentation has been lacking specifics that we would find out later on support calls. Upgrading from one version to the next is tedious and usually we find ourselves discovering bugs and reporting them to Sisense, which makes me think their QA process isn't very thorough.

What problems is the product solving and how is that benefiting you?

It helps visualize our data in a way that provides our customers value in the form of insights and trends.