Years Long Partnership with Sisense
What do you like best about the product?
We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use.
What do you dislike about the product?
Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation.
What problems is the product solving and how is that benefiting you?
it provides us the data warehouse for our in-house dashboards where the BI team can process the data without any dependency of the Development team.
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