Kinde
KindeReviews from AWS customer
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Exception Team and Support with Fair Pricing
What do you like best about the product?
The Kinde team, led by the CEO and everyone he leads has been phenomenal to deal with. They strive to deeply understand their customer's needs and operate with great integrity. Compared to their technology peers in this space, Kinde is a huge breath of fresh air.
From the technology side, incredibly easy to get up and running, with great support when you need it. Great value for money with pretty much all the features 99% of early stage tech engineers and founders will be looking for. Integrates really nicely with the most crucial enterprise and social auth providers right out of the box (I had Azure AD running inside a couple of minutes).
From the technology side, incredibly easy to get up and running, with great support when you need it. Great value for money with pretty much all the features 99% of early stage tech engineers and founders will be looking for. Integrates really nicely with the most crucial enterprise and social auth providers right out of the box (I had Azure AD running inside a couple of minutes).
What do you dislike about the product?
Occasionally noticed small things like a particular SDK missing from the stack, however, the API made up for that so not really a big deal. Nothing bad to say about them to be honest.
What problems is the product solving and how is that benefiting you?
Kinde offered us a friendlier pricing model, especially for the number of enterprise connections we required. Our previous provider's pricing model had incredibly unfair pricing once we needed more than 3 enterprise connections, resulting in the ludicrous situation where winning a single new deal requiring Active Directory (pushing us past 3 connections) could have been net cash flow negative after the required huge increase in spend with the auth provider.
Amazing customer support from a team who care about their product and their customers
What do you like best about the product?
During onboarding, the Kinde team offered an amazing amount of support. I didn't feel like I was just another ticket in the queue. They offered genuine/non-generic advice and code examples on how best to implement Kinde with my app. They followed up with me to make sure I was happily up and running.
What do you dislike about the product?
I found a couple of minor bugs in their PHP SDK, but after reporting them, their engineers jumped on fixing them and made sure to let me know when the fix was made available.
What problems is the product solving and how is that benefiting you?
Kinde handles all of our authentication requirements, including allowing us to offer our customers seamless enteprise SSO with MS Azure AD.
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