What do you like best about the product?

Miro is great for creating workflows, flowcharts, state diagrams, architectural diagrams, and just about any other diagram where identifying relationships between items is important. I use it regularly in my role as a medical device systems engineer to capture and effectively communicate workflows, data flows, and both internal and external device interfaces. I find it easy to learn and a great way to simplify complex flows and relationships with others in my organization.

What do you dislike about the product?

I can't think of any downsides of using Miro, and feel like I am able to accomplish just about anything I intend to with the features provided. That said, a couple things that could be improved would be a larger library of icons and symbols to communicate additional concepts, and the ability for connecting lines to snap onto more than just one (central) location on each side of a block within the diagram to support additional connection points and feedback loops.

What problems is the product solving and how is that benefiting you?

Miro solves the problems of 1). how do I effectively capture the key steps in a workflow or process and 2). how do I effectively illustrate the interfaces between components of a device or devices in a system, along with 3). communication of these steps or interconnected relationships in a clear and clean way. This allows collaborators to come up to speed quickly and enables more productive team discussion and alignment.