What do you like best about the product?

- great UX for onboarding clients and c-suite who are time poor and tool-annoyed
- excellent variety and quality of templates
- reasonable free tier and reasonable cost for paid licenses
- great range of tools for workshops, architecture diagrams, tagging, deliverable outputs
- efficiency and centrality - I can use Miro for a good variety of purposes, from in-house workshops to client workshops to personal brainstorming and client outputs

What do you dislike about the product?

- export functionality, quality and file type is limited
- importing templates from the miroverse vs. templates can be fussy
- not as useful as other products for wireframe demos for more sophisticated graphic design
- integrations can be overhyped - Jira integration is pushed heavily but not super functional
- comments from clients and teams aren't as useful or framed up as other products
- insufficient hierarchy in boards, layering and locking within a board is frustrating and slow
- creating a professional output can be janky
- project management and agile functionality is heavily pushed but not super useful or functional

What problems is the product solving and how is that benefiting you?

collaborative whiteboard, excellent UX and onboarding, affordable, useful template library so I don't have to design them on my own each time from scratch