FourKites Intelligent Control Tower
FourKitesReviews from AWS customer
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Easy to use to find what you need
What do you like best about the product?
The ability to track purchase orders in real time and see current locations
What do you dislike about the product?
Currently there is nothing to dislike about the service that I have found
What problems is the product solving and how is that benefiting you?
We are able to use this service to track orders and see if any delays are showing before contacting suppliers
GOOD STUFF
What do you like best about the product?
FourKites has been helpful with being able to see all shipments in my network.
What do you dislike about the product?
I believe the dashboard could be better. I don't like for round trip or multi-stop shipments that I have to click on the shipment to see all the details. I also don't like that the search baris only for the TMS#. It would be nice if the search bar can be used for anything (i.e. type what I'm looking for & shipments that match that criteria would show.
What problems is the product solving and how is that benefiting you?
Right now, my team is still working out all the kinks with the integration & making sure our carriers are using the system properly.
FourKites is an excellent partner in our daily business operations
What do you like best about the product?
The tracking abilities are most vital for day-to-day needs. Scheduled reports are extremely helpful in organizing information that we can use to improve our carriers' participation.
What do you dislike about the product?
The format of alerts can be improved for easier visibility on tracking.
What problems is the product solving and how is that benefiting you?
We are solving issues of loads running late, taking incorrect routing, and re-occurring delays out of our source locations.
Recommendations to others considering the product:
Ensure that you are monitoring the accuracy of tracking. Tracking improvement is a benefit to all
Awesome tracking service
What do you like best about the product?
The simplicity and detail. its so easy to track everything i need especially with the system integration.
What do you dislike about the product?
Sometimes the updates dont always go through which may not be fourkites' fault
What problems is the product solving and how is that benefiting you?
The simplicity and detail. its so easy to track everything i need especially with the system integration.
Only short experience so far
What do you like best about the product?
ETA and map visualization are good. Also getting out the data via API seems to work.
What do you dislike about the product?
Filter functionality is not great. I would preferer dropdowns instead of free search.
What problems is the product solving and how is that benefiting you?
Tracking loads and giving accurate estimated for customers.
NAVIGATING IS VERY EASY
What do you like best about the product?
I like how simple it is to search and navigate through the website.
What do you dislike about the product?
I still haven't came across any issues with the website
What problems is the product solving and how is that benefiting you?
I'm able to view tracking and exact delivery times for customers, it's very accurate.
Very helpful in getting locations for loads
What do you like best about the product?
How fast the system works and how user friendly it is.
What do you dislike about the product?
Some of the carriers are not GPS tracked, some locations are not accurate and entered manually.
What problems is the product solving and how is that benefiting you?
I am checking components for the next day's production.
less than 10% of our loads actually track
What do you like best about the product?
none thus far. less than desired performance
What do you dislike about the product?
system in general is less than desired.1
What problems is the product solving and how is that benefiting you?
less than 10% of our loads actually track. Not sure if the system is not compatible with the majority of our drivers phones or what the issue is
Recommendations to others considering the product:
good luck
Fourkites is good for me making sure I can keep my customers in the know about their shipments.
What do you like best about the product?
I like the notifications my customers can sign up for.
What do you dislike about the product?
Signing up for the notifications is tedious.
What problems is the product solving and how is that benefiting you?
Fourkites can give me a snapshot view of late loads and at risk of being late loads.
New age experienced with FourKites
What do you like best about the product?
Web based access with common Eastman settings to ease progress during busy times.
What do you dislike about the product?
Extract report in excel filter format is not as straightforward.
What problems is the product solving and how is that benefiting you?
Tracking containers movement or trying to locate lastest shipment status of a specific order.
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