Best tool for marketing automation
What do you like best about the product?
We have been using using webengage from the past 5 months.The tool is user friendly It is helping us to derive the segments and target the users quickly. Surveys and Journey designing capabilities are really good. The Customers Success team was very supportive.
What do you dislike about the product?
Nothing much to dislike as we are able to solve most our business use cases. There is scope to improve analytics/reporting features.
What problems is the product solving and how is that benefiting you?
Using webengage we have automated most of the customer journey's, We now have one platform webengage where we can analyze and segment customers using offline and online transactions.