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Hubspot ops hub is always smooth and easy to use! As an admin I find it easy to configure.
What do you like best about the product?
I think ops hub is helpful for managing our data and records. Workflows are easy to create and implement!
What do you dislike about the product?
I wish workflows had more options for actions.
What problems is the product solving and how is that benefiting you?
It helps me manage records within my org.
Not great for complicated relationships
What do you like best about the product?
I like that I can bulk delete or bulk update a bunch of records at one time.
What do you dislike about the product?
My company has customers with tricky emails. It is ship companies and then the emails are sometimes "email@shipname.company.com" and ops hub does not differentiate between the ship names.
Also many of the contacts are group email boxes, so something like Chief Engineer for Company. We have no name but there are many Chief Engineers and other types so the Ops Hub wants to clean up ALLLLL of the Chief Engineers to merge to one contact rather than identify the different vessle names within the company domain. This is not useful for us.
Also many of the contacts are group email boxes, so something like Chief Engineer for Company. We have no name but there are many Chief Engineers and other types so the Ops Hub wants to clean up ALLLLL of the Chief Engineers to merge to one contact rather than identify the different vessle names within the company domain. This is not useful for us.
What problems is the product solving and how is that benefiting you?
The problem it has solved when I used it was the ease of use for bulk updating or deleting or merging records. This has saved me a lot of time.
In Operations Hub We Trust
What do you like best about the product?
What Operations hub does for us and our clients is open doors to the " impossible". We have been using it since it launched and for all of our clients. Anything that's possible in default in HubSpot, we typically can find create a custom solution in Ops.
What do you dislike about the product?
Absolutely nothing. I can't think of anything.
What problems is the product solving and how is that benefiting you?
Data cleaning. Advanced automations and calculations.
K-12 User
What do you like best about the product?
One of the biggest benefits has been the two way data sync across platforms. Instead of teams working in siloed sysems, our teams have consistent, accurate information which improves efficiency
What do you dislike about the product?
The learning curve - it is very robust and requires time to learn how to optimize and utilize to the full potential
What problems is the product solving and how is that benefiting you?
customer engagement
Great in combination with an enterprise license
What do you like best about the product?
Custom coding, data quality options are great
What do you dislike about the product?
Pricing for smaller companies is high sometimes
What problems is the product solving and how is that benefiting you?
Complex business flow automation
Operations Hub is the structural glue for how we operate as a business
What do you like best about the product?
Operations Hub allows our business to remain flexible at scale.
What do you dislike about the product?
Nothing I can think of. It fits almost all of our needs with enough flexibility to create what’s needed if it doesn’t exist natively as a HubSpot feature.
What problems is the product solving and how is that benefiting you?
Ops Hub has been instrumental in setting up automation that reduces friction in our sales process and increases force to our flywheel.
Changed everything for us
What do you like best about the product?
The processes we are able to automate has been a game changer.
What do you dislike about the product?
Needing to utilize outside data sources has been a limitation. However the new Data Studio looks to be making huge strides.
What problems is the product solving and how is that benefiting you?
Greater data visibility and insights into actionable steps.
Automation at scale
What do you like best about the product?
Operations Hub allows you to manage your data so your data doesn't manage you!
What do you dislike about the product?
Non technical people struggle with it...
What problems is the product solving and how is that benefiting you?
Data Validation, Data Extraction
Great, potential to be even better
What do you like best about the product?
The tools it offers to supercharge agents and developers
What do you dislike about the product?
It's difficult to find the right documentation to see the best tool for the Jo
What problems is the product solving and how is that benefiting you?
Data sync and automation
Great hub for education business
What do you like best about the product?
Being able to create cuatom objects and integrations
What do you dislike about the product?
Tha fact that we always need to pay for more
What problems is the product solving and how is that benefiting you?
Custom objects
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