HPE Zerto In-Cloud Software for AWS

Hewlett Packard Enterprise

Reviews from AWS customer

14 AWS reviews

External reviews

173 reviews
from

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2730009

Facilitates seamless disaster recovery simulations and rapid application migrations

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software involve active-passive application setups since I can't do an active-active; we do a standby and use Zerto to replicate that across to an alternate data center to practice as a DR.

I practice it to migrate to new IPs as needed and things like that. I haven't experienced any ransomware issues yet, so I haven't had to use HPE Zerto Software in a data recovery situation. It wasn't applicable for our exercises against the CrowdStrike failure that impacted the entire world, however, we recovered from that in different ways. The only time we've actually had to use this as a DR event was during practice; we haven't had to use it as active DR since we have active-active solutions that rely on global traffic managers.

The data is already in place; they just open up to see it in a different environment. So we haven't had to use it as DR, but in our DR practice, it has been working very effectively.

How has it helped my organization?

An example of how the replication feature has benefited my organization is when we were migrating from a legacy stack of hardware to a new stack using HPE Zerto Software. We were able to move hundreds of VMs at a time during a change window because the replication had already moved the data there; we just needed to cut over the active workload. It was as simple as turning it off, migrating, and turning it back on in a new space, which enabled us to run 200 plus applications in each change window during our migration from a 16-month deployment down to a three-month deployment.

What is most valuable?

The most valuable aspect of HPE Zerto Software is that it solves an impossible solution that VMware did not. We previously used a storage-based replication tool and coordinated with SRM for the cutover. That storage tool was no longer available when we started using VSAN. We no longer have a Fibre Channel system in the mix and were used to getting kind of DVR level, rolling it back to a millisecond to write-by-write level of recovery. VMware didn't have that available to us in vSphere replication, leaving us with a 10-minute choice while we needed sub-one minute. Zerto provides us with a seven-to-eight-second RTO and which allows us to meet the needs of our application teams with very sensitive applications.

The feature I appreciate the most about HPE Zerto Software is its fantastic replication and advanced problem-solving capabilities. We use it for both migration and DR.

It's easy to use; my POC took half a day to set up.

Zerto's near synchronous replication works very, very well.

What needs improvement?

I hesitate to offer improvements for HPE Zerto Software since I appreciate it so much; the user interface is good, and the actual data under the hood is good. It keeps working, it's fast.

However, it could benefit from tighter integration with VMware. They have a head start on proving that the new version will work. When cybersecurity events happen and we have a new release that we need to deploy quickly, they have a 90-day window to remediate that, but I need to deploy it before them, and I can't.

For how long have I used the solution?

I've been using HPE Zerto Software for about two years.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as 100%.

What do I think about the scalability of the solution?

HPE Zerto Software has been able to scale with our growing needs, and I've been happy with how it's been scaling; it's been smooth. The scaling has been smooth and satisfactory.

How are customer service and support?

Customer support has always responded well when we have a problem, although that has gotten a little bit less since HPE purchased it. It was a bit better when it was Zerto before the acquisition; we get into the main queue more often now, but we can escalate very quickly.

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I used a combination solution with vSphere Replication and SRM alongside a Fibre Channel solution from EMC called the Virtual Replication Appliance. It had really good RTO, which we were trying to match with our new infrastructure, and the only solution we found to meet that need was HPE Zerto Software.

How was the initial setup?

I would describe my experience with the deployment of HPE Zerto Software as very smooth and very easy.

What was our ROI?

It's hard to say if I've seen a return on investment; we haven't had anything break yet, so quantifying a return on investment for insurance is quite difficult. We have a solution that's ready to play, and we hope we never have to use it, similar to buying insurance on a house—you don't want to find out if it truly has to pay.

What's my experience with pricing, setup cost, and licensing?

The setup cost for HPE Zerto Software was very favorable, and pricing wasn't much of an issue since it was the only choice available.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, the only other solution we considered was vSphere Replication with SRM; that was the only one that fit into our environment, and I don't care what its new name is since we're not using it.

What other advice do I have?

Having a solid solution like HPE Zerto Software means we can effectively solve our DR problem. We can't reduce our DR testing since all our vital apps do it twice a year, and the less vital ones do it once a year.

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from a cyber threat, integrated with the backup solution we have today, which is a Cohesity product they call Fort Knox. The approach for that is in the storage department's domain, and I leave them to do their own business.

The most important capabilities for me when choosing a Cyber Vault solution would again be continuity, even though this is outside my scope.

HPE Zerto Software hasn't yet reduced our downtime in any situation; we haven't had an event where it would be helpful. We've built in suspenders kind of things. We are managed service providers and use HPE Zerto Software on-prem with a private setup. We're not using any cloud providers for that; we have a cloud-at-customer solution.

Overall, I assess HPE Zerto Software as a product and would give it about a nine out of ten.


    reviewer2729970

Continuous data protection and rapid recovery improve disaster recovery processes significantly

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for the HPE Zerto Software are VMware, to do DR to the cloud.

How has it helped my organization?

We wanted less time for recovery, which this solution provided.

Luckily, we haven't had a disaster yet, however, during our DR tests. It provides us with peace of mind.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test.

The continuous replication has been very important to our company.

HPE Zerto Software has positively impacted my RTOs and RPOs. With the old software, we were talking a few hours to maybe a couple of days to recover a server, whereas with HPE Zerto Software, it's just a matter of minutes.

The solution has significantly helped to reduce my organization's DR testing. Our full DR test has been reduced to a couple of hours instead of a few days. The actual test in HPE Zerto Software itself is just a matter of six, seven hours.

My organization wanted near-real-time backup and recovery by implementing the HPE Zerto Software. A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things.

What needs improvement?

The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution.

For how long have I used the solution?

I have been using the HPE Zerto Software for about a year and a half now.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as excellent. We have not had any issues with the solution at all.

What do I think about the scalability of the solution?

HPE Zerto Software scales really with the growing needs of my organization. I've just moved to different clusters of VMs.

How are customer service and support?

I evaluate my customer service and technical support experience as great. On a scale from one being the worst to ten being the best, I would rate my customer service/technical support as a ten out of ten. They've been great.

Which solution did I use previously and why did I switch?

Prior to adopting the HPE Zerto Software, I was using another solution to address similar needs, and it was mainly for performance. The RTO and RPO for our critical systems were just too long with the other solutions.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive. The install went smoothly. I didn't really need support at all.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the HPE Zerto Software was positive. We were one of the lucky ones who got it before the price hikes, so it was a pretty good price. It costs a lot more now.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered using Veeam. We're still using it for our backups, but for DR, it just wasn't cutting it.

What other advice do I have?

The capability that is most important when choosing my Cyber Vault solution is the ability to be completely air-gapped from your network. It would probably have taken a couple of hours to a few days for me to recover with a different solution that I have used. The solution has not helped me reduce downtime in any situation before I had HPE Zerto Software.

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from cyber threats.

My advice to another organization that's considering the HPE Zerto Software is to do it without a second thought.

On a scale of one to ten, I rate the HPE Zerto Software a nine.


    reviewer2729547

Continuous backup capabilities and peace of mind through effective data protection against ransomware

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are to replicate the VM machines to a disaster recovery center and for disaster recovery scenarios.

How has it helped my organization?

While I cannot provide a specific example where these features helped my organization since we haven't had a real recovery scenario, it provides peace of mind knowing our data is protected and we can always return to previous checkpoints.

What is most valuable?

The features of HPE Zerto Software that I value most are its continuous backup capabilities, its effectiveness against ransomware, and the ability to return to any checkpoint in the past. That is probably the best feature. My impressions of HPE Zerto Software's near-synchronous replication are that it provides numerous checkpoints with the ability to go back, which I think is the most important feature.

What needs improvement?

We encountered some issues with HPE Zerto Software.

The main concern involves the Delta Sync that triggers when changing the recovery direction. For large virtual machines of several terabytes, this process can take considerable time. As a bank, we are required by regulators to run regular DRC scenario testing for one week from the DRC site.

When changing replication, the Delta Sync takes approximately six hours for six terabyte virtual machines. During this time, the virtual machine is inaccessible. If another major issue arose requiring us to return to the PDC, we would have to wait six hours for the Delta Sync to complete, which would result in a test failure. This represents our biggest challenge.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately one and a half years.

What do I think about the stability of the solution?

Regarding the stability and reliability of HPE Zerto Software, there are occasional warnings and sometimes replication stops for various reasons. However, overall, it is stable and reliable. I would rate it eight points out of ten.

How are customer service and support?

The customer support for HPE Zerto Software is very good. I have opened several cases, and their responses were consistently quick. In most instances, we resolved the issue or they provided proper guidance on how to proceed.

Which solution did I use previously and why did I switch?

Before implementing HPE Zerto Software, we used SRM, the VMware solution. We also considered building all machines in the DRC as alternatives. However, we abandoned this design as it would have created more complications, requiring the application team to release applications on both sides.

Our organization implemented HPE Zerto Software to address the challenge of maintaining a functional disaster recovery scenario. Prior to HPE Zerto Software, we used VMware, but due to VMware's license policy changes, we anticipated significantly higher costs for future license renewals.

How was the initial setup?

The solution's ease of use with HPE Zerto Software is exceptional. Compared to SRM, it is much more intuitive. The setup process took only a few hours to complete everything. The recovery process is also very straightforward, requiring just a few clicks.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup costs, and licensing for HPE Zerto Software, I do not have information about the prices.

What other advice do I have?

We haven't experienced any real recovery scenarios yet, and our testing showed similar recovery times between SRM and HPE Zerto Software. I am currently not using a Cyber Vault solution.

Overall, I would rate HPE Zerto Software eight out of ten.


    reviewer2729511

Exceptional reliability and robust failover strategy ensure rapid recovery

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

At the time, we were using HPE Zerto Software for failover of our VMware environment.

How has it helped my organization?

The failover features improved our organization by allowing us the capabilities to fail over.

What is most valuable?

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side.

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

What needs improvement?

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

For how long have I used the solution?

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

What do I think about the stability of the solution?

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

What do I think about the scalability of the solution?

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

How are customer service and support?

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

How was the initial setup?

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

What was our ROI?

We did see a return on investment from HPE Zerto Software; it was probably two to one.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

What other advice do I have?

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.


    reviewer2729502

Enables near-instantaneous replication and offers powerful analytics for streamlined global management

  • June 24, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for HPE Zerto Software are business continuity and disaster recovery.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most include its core function, where I can replicate near instantaneously, which guarantees that I have X RTO, Y RPO, and that actually works. 

The core functionality is what's beautiful about it.

HPE Zerto Software Analytics enables me to see my entire global real estate from one SaaS portal—that's powerful. We are still less than a year into using HPE Zerto Software, currently in the deployment phase, with the plan to have a unified global deployment. It will be a cookie-cutter template for every single site, where based on the application's criticality, that type of provisioning is determined. HPE Zerto Software would automatically inherit the workload, protect it, and create a DR for it. 

HPE Zerto Software also works based off of tags, in an automatic fashion, saving a lot of time for my engineers where they don't have to babysit a tool, as it automatically takes care of itself.

HPE Zerto Software's recovery speed to other disaster recovery solutions shows that it's superior. The native technology is stream-based replication, instantaneous replication, whereas the other technologies I've used in the past are purely snapshot-based, which impact the production. HPE Zerto Software is transparent, as the production is not impacted, and it's a live write to a destination.

My impression of HPE Zerto Software's near-synchronous replication is that it's a great technology, and that's what we're really counting on for the DR teams.

We're still in the process of reducing our organization's DR testing. We anticipate that, since, it doesn't impact production, we should be able to test more frequently on the DR side.

What needs improvement?

An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads. I would love to see some progress in bare-metal protection. Several bare-metal use cases also need similar RTO, RPO, and business criticality thinking, which would be fantastic if HPE Zerto Software ventures into the bare-metal space.

For how long have I used the solution?

I have been using HPE Zerto Software for less than a year.

What do I think about the stability of the solution?

We haven't had any challenges so far, so it's pretty robust. There have been no downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization, as the licensing model is pretty good, and I'm happy with what I have, leveraging economies of scale through my team, making it positioned for us to match our scaling and buy more licenses as we grow.

How are customer service and support?

I evaluate the customer service and technical support for HPE Zerto Software as satisfactory. We have a virtual TAM with a lot of experience in the space, and we have frequent meetings with the technology team, plus the customer support is also very responsive.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, specifically RecoverPoint for VMs and VMware Live Recovery, which I plan to replace. I'm also familiar with Rubrik.

The factors that led me to consider a change were the core architecture, where one solution utilized snapshot-based replication while another used stream-based replication, and HPE Zerto Software's approach is more effective than snapshot-based replication.

How was the initial setup?

The way its architecture is formatted, deployment is fairly easy for us to get started. We can get set up and be production-ready very fast.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup, costs, and licensing for HPE Zerto Software was pretty good and in line with what I expected.

Which other solutions did I evaluate?

Before HPE Zerto Software, I considered other solutions such as RecoverPoint for VMs, VMware Cloud on AWS with the VMLR tool, and a few other industry-standard options, mostly snapshot-based, and a few replication-based, but HPE Zerto Software was the better of all of them. What stood out with HPE Zerto Software is that when making a purchase, it's a combination of great technology and the price matching my expectations, so HPE Zerto Software fit the bill in both cases, which is why I went ahead and purchased it.

What other advice do I have?

Regarding expanded usage of HPE Zerto Software, it's too soon to tell if we will, as we've been using it for less than a year. 

I rate HPE Zerto Software overall as eight out of ten. 

I won't advise other organizations since everyone has to evaluate their own footprints to understand what's the right fit for them. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Larry Owen

Efficient replication ensures swift data recovery for mission-critical servers

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is the replication of mission-critical servers.

How has it helped my organization?

My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.

What is most valuable?

The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation.

It's easy to use once the setup is done. The updates have become easier over time.

My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue.

The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.

I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.

It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.

We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward.

What needs improvement?

To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.

For how long have I used the solution?

I have been using HPE Zerto Software for about five years.

What do I think about the stability of the solution?

As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.

How are customer service and support?

I would evaluate customer service and technical support as better than average.

Which solution did I use previously and why did I switch?

Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was that it was really expensive.

What other advice do I have?

If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go.

We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.

I rate HPE Zerto Software ten out of ten.


    Paul Middleton

Drastically reduces downtime and optimizes recovery times with seamless replication

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for replication.

How has it helped my organization?

By implementing the HPE Zerto Software, we're trying to minimize the RTO and the RPO.

This has benefited our organization as we had a catastrophic system failure where we had to bring up a copy of the production environment. We were able to bring up our application in minutes, whereas previously we had to get a six-second transaction. We didn't need to be storing backups or do any rollback. We just brought it up, turning what could potentially be hours of downtime into maybe 10 minutes.

What is most valuable?

One of the features I appreciate the most about the HPE Zerto Software is the simplicity of the replication, which allows the RPO to be in seconds rather than hours, which is what we were used to. The data loss is never substantial, not reaching minutes or hours.

The way HPE Zerto Software improves our RTOs and RPOs is by being by far the simplest we've used. Prior to HPE Zerto Software, our RTOs were in the hours. We've brought that down to an average of about ten seconds. The RTOs, since we're talking about having to bring a standby site, are in the minutes. We just make the DNS change here and there and we're back online, whereas previously it would require restoring backups to get the data. It's a big difference, going from hours down to minutes and seconds.

It's very easy to use. I have had to oversee rollbacks of infrastructure. We're training all of our IT organization, and I found it very easy. I would say it's getting easier.

This solution has helped to reduce downtime in situations, and we've definitely avoided or minimized downtime. I couldn't put a dollar value to describe that. In our internal operations, there's no financial impact if our entire operation goes offline for a day. However, there's internal staffing that we're paying to do nothing. We have contractors we're paying by the hour to sit idle. It reduces a lot of wasted man-hours.

My impressions of HPE Zerto Software's Near-Sync Replication are that it minimizes the loss of data. This solution has saved time and data for recovery situations due to ransomware or other causes, allowing us to go back from hours of data loss to just ten minutes. About five minutes of that was deciding whether to proceed.

With another solution that we used, it would have taken hours to recover. The previous solutions we used were all backup and recovery, requiring us to build new infrastructure, then restore the backups to that infrastructure. This solution has helped reduce our organization's DR testing significantly, making a lot of our testing now just business testing.

We perform a full DR test at the end of the year. It's made the DR testing a shorter exercise. We can test the entire environment in a weekend, failing it all over to the DR site, testing it, and failing it all back again. Prior to HPE Zerto Software, we could never successfully execute a full DR test in a weekend.

What needs improvement?

As for improvements to the HPE Zerto Software, I can't really think of anything as we have a very specific use case for it and don't use all the functionality.

Potentially integration into some of our other solutions would be beneficial, as we're using ServiceNow as a platform. If we could integrate our AIOps solutions and incident management capabilities within HPE Zerto Software, that would be beneficial, as it would enable us to automatically bring the DR site online when a major incident is detected, eliminating human involvement and making the process quicker than manual decision-making.

For how long have I used the solution?

I am familiar with the HPE Zerto Software for a couple of years now.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues, which speaks to the stability and reliability of the HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of our organization as it just sat there quietly in the background and did its job.

How are customer service and support?

I have not had to use customer service or technical support from the provider, so I cannot evaluate that.

Which solution did I use previously and why did I switch?

Prior to using the HPE Zerto Software, we were using a Veeam-based disaster recovery solution with cloud, and it was a clunky process.

What was our ROI?

I have not seen a significant return on investment with HPE Zerto Software. That said, the reduction in man-hours of work is probably the ROI we have. The reduction in downtime and standby equipment in our cloud data center means we don't need to keep the equipment running, so there's a cost savings there.

Which other solutions did I evaluate?

Before selecting the HPE Zerto Software, the other solution we considered was Veeam.

What other advice do I have?

I am currently using a Cyber Vault solution. We were using Wasabi for immutable storage, however, that changed in the last couple of months. My experience with the pricing, setup, and licensing for the HPE Zerto Software is positive.

On a scale of one to ten, I rate this solution a nine.


    reviewer2729469

Enables seamless disaster recovery with near-synchronous data replication and efficient testing

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our main use case for HPE Zerto Software is for DR purposes—that's disaster recovery—for our separate DR site.

What is most valuable?

What I appreciate about HPE Zerto Software is that it seems fairly easy to use, and there are a couple of minor challenges that we figured out. We also found ways around those.

The way HPE Zerto Software specifically benefited us is that when we've had to do some testing to show we can actually bring things up in our disaster recovery site, we're able to do it with relative ease, allowing us to check off boxes on testing for either auditors or some of the other cyber insurance or whomever else that we need to validate that through. It made it a lot easier and gave everybody else a sense of comfort.

HPE Zerto Software's near-synchronous replication is great, just based on the small timeline that's there; that's what I found to be most beneficial. Near-synchronous replication is very important to our organization as it gives us that safety and security blanket of knowing that the data is being mirrored or replicated up to another environment, so in case we were to have some kind of disaster locally, we would at least have another copy sitting somewhere else within a very short period of time.

HPE Zerto Software has helped reduce downtime in some situations; we haven't had to use it officially to bring anything back up, but we have tested numerous times throughout the year for different applications to see how long it takes for us to bring things up, and while we haven't had to actually use that in place just yet, we know it's there if certain things happen.

HPE Zerto Software has saved us time in a data recovery situation due to ransomware or other causes; we've been able to utilize it just for doing some work with it. But we've also found that certain situations will not work for us since we haven't finalized the air gap vault in place, and we know that using some simulated ransomware attacks would cause problems, so we wouldn't be able to recover. That's why we're looking and trying to see what we can do to mitigate that issue.

In testing, I wouldn't be able to come up with a number right now as we take our time to ensure we don't miss anything. Usually, we can normally do that within a day. HPE Zerto Software has definitely impacted our RTOs and RPOs positively; they have come down considerably.

In comparing it to other disaster recovery solutions that we've used in the past, I would say that since we own and use HPE Zerto Software, it clearly beat out any of the competitors we had looked at previously. We're not yet using a cyber vault solution or immutable data copies. I can't say how HPE Zerto Software can be improved just yet; I want to see us get the vault in place first to test that out, so we're hoping to look at it here sometime soon. Our DR testing will probably save about 50% of the time.

What needs improvement?

The only thing I could suggest for HPE Zerto Software would be better support for detached drives in a clustered environment, as it's currently not supported very well unless everything's running on a virtualized VMDK file. If it's detached an iSCSI drive, it doesn't work, so that would be about the only thing I would suggest.

For how long have I used the solution?

We have been using HPE Zerto Software for six to seven years.

What do I think about the stability of the solution?

HPE Zerto Software has been stable and reliable every time we've had to go through it thus far.

What do I think about the scalability of the solution?

HPE Zerto Software has scaled with us thus far.

How are customer service and support?

The support we've received from HP Zerto has typically been very good, and they normally answer any questions we have; we're looking at a couple of gaps we found, and we'll be testing that out to see how that's going to meet our situation.

Which solution did I use previously and why did I switch?

Prior to using HPE Zerto Software, we weren't actually using anyone for a similar type of situation; we were relying on backups.

How was the initial setup?

For the most part, it's very easy to set up, and the time it takes for it to keep things in sync is very small, which has also been a huge benefit. We've seen that work out very well when we've had to test part of our DR situations.

What was our ROI?

I've seen a return on investment with HPE Zerto Software. I've been able to see that return based on the time it saves us for recovery and testing for DR testing.

Which other solutions did I evaluate?

I can't say what those competitors are since we've had HPE Zerto Software for about six to seven years now, and I don't remember which ones they were at the time.

What other advice do I have?

Initially, HPE Zerto Software has helped us deal with many challenges. We have had a couple of bouts where it did cause a problem, however, part of this is due to the fact that we haven't implemented the new air gap solution yet, so we run into some difficulties there. We are reevaluating that through our rep and also talking to them now just trying to get more information on that.

Our deployment model for HPE Zerto Software is all on-prem; we keep everything on-prem with our primary data center to a disaster recovery location located out of state.

On a scale of one to ten, I would give the product overall a big nine, probably over nine; it's not perfect. There's always going to be some pieces that are missing.


    reviewer8923614

Reliable near-zero recovery ensures seamless disaster recovery testing with significant time savings

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software include providing near-zero recovery. We're replicating several of our VMs for instant recovery purposes.

How has it helped my organization?

Zerto features benefit my organization. I've never had to use HPE Zerto Software in a real disaster scenario, however, we test it every year and it performs its job effectively.

What is most valuable?

It's easy to use, setup, and configure. It's also very easy to do a recovery.

The features of HPE Zerto Software that I appreciate most include its integration with our VMware environment, which makes replicating VMs really easy. My impressions of HPE Zerto Software's near-synchronous replication capability are that it's one of the main features why we purchased it, as it allows us to restore from anywhere from basically five seconds ago to three days ago.

HPE Zerto Software has impacted our RTOs and RPOs positively by providing near-real-time replication and instant recovery, which has definitely reduced our RPOs and RTOs.

The solution has helped to reduce our organization's DR testing as it allows our DR tests to proceed very quickly. We conduct several tests each year, with the process being very seamless. The saved time has been allocated to value-add tasks because it's one less thing we have to focus on when we can easily perform a DR test.

Although we have not had situations involving ransomware or other causes, HPE Zerto Software has saved us time in general-purpose recoveries.

Fortunately, we've not had to use HPE Zerto Software to reduce downtime in any cases, but we know that it works effectively.

What needs improvement?

My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial.

For how long have I used the solution?

I have been using HPE Zerto Software for probably close to eight to ten years, since before it was an HP product.

What do I think about the stability of the solution?

I would describe the stability and reliability of HPE Zerto Software as consistently stable over the years. I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales effectively with the growing needs of my organization as we just have a small footprint where we use it in our most production-oriented VMs, and it has scaled fine for our needs.

I have expanded the usage of HPE Zerto Software; it's a relatively small footprint, but it has grown a little bit over time, and it's been easy to include more VMs in our recovery.

How are customer service and support?

I cannot specifically evaluate customer service and technical support because I'm not usually the one to call support, but I've never heard complaints from others at my company who use it. On a scale from one to ten, I would rate customer service and technical support as probably a nine or ten, although I cannot really answer that since I haven't been the one to contact support.

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using traditional backup systems, which obviously don't have as low of RTOs and RPOs.

How was the initial setup?

It's easy to set up, configure, and performing a recovery is very straightforward with simple steps.

What was our ROI?

I have seen return on investment with HPE Zerto Software as it is affordable and definitely prevents us from needing to purchase other similar software.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing of HPE Zerto Software has been that the product has been affordable for us, so I have no complaints from a pricing standpoint.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered other solutions, however, it's been so long ago that I don't remember. However, we have been consistently happy with it so we haven't shopped around.

In my evaluation process, what stood out positively was the ease of use, as the setup was simple, and performing the actual DR recoveries was extremely easy. My experience with deploying HPE Zerto Software has been smooth, particularly the setup with our VMware environment.

What other advice do I have?

We didn't really change from anything in particular, so the factors that led us to consider HPE Zerto Software were more of an add-on to a traditional backup system. My advice to other organizations considering HPE Zerto Software is to ensure it aligns with your needs, and to try to get a demo of it and go through a proof of concept.

I rate HPE Zerto Software a nine out of ten.


    VuNguyen3

Workload mobility ensures uninterrupted operations during weather events and reduces recovery times

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use cases for the HPE Zerto Software include DR and Disaster Recovery.

How has it helped my organization?

The challenge my organization is trying to solve by implementing the HPE Zerto Software is being able to restore in a disaster quicker. During a weather event, we were able to move certain workloads from one data center to another with the HPE Zerto Software so that we could maintain operations.

What is most valuable?

The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another.

The near-synchronous replication used by HPE Zerto is crucial to my organization's business continuity, as many of our applications are customer-facing. With the ability to shift those applications without downtime, we can continue to access our applications.

The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations.

Zerto has impacted our RTOs and RPOs, and these times have definitely decreased in our case compared to other disaster recovery solutions we have used.

I assess the solution's ease of use as fairly simple, particularly in terms of failing over workloads once I am able to configure the applications to do so. We utilize a store-once solution as our cyber vault, or immutable data copies, to ensure recovery from a cyber threat.

HPE Zerto Software has helped reduce our organization's DR testing from multiple days down to a single-digit day in terms of a full DR test, allowing us to test individual applications by themselves and decreasing our recovery times in order to have a shorter DR test.

What needs improvement?

I'm unsure of what can be improved.

For how long have I used the solution?

I have been using the HPE Zerto Software for about five years now.

What do I think about the stability of the solution?

In terms of reliability, I describe the stability of the HPE Zerto Software as pretty solid, as I have not experienced any downtime, corruption, or performance issues.

What do I think about the scalability of the solution?

The HPE Zerto Software scales fairly easily for my organization since we don't grow as fast, as long as we have the licensing in place.

How are customer service and support?

I evaluate the customer service for the HPE Zerto Software as overall very high in terms of support, including response time and technical expertise.

On a scale of one to ten, I give it an eight. The people I've worked with have been readily accessible and very knowledgeable.

Which solution did I use previously and why did I switch?

What stood out to me in the evaluation process when comparing other solutions is that Zerto seemed to offer more options in terms of platforms, both positively and negatively.

How was the initial setup?

My experience deploying the HPE Zerto Software involves some initial setup hurdles.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing for HPE Zerto Software was that the pricing and setup cost were very manageable and cost-wise, it's manageable for small business.

Which other solutions did I evaluate?

Before selecting the HPE Zerto Software, we were looking at leveraging the native replication technology as potential solutions.

What other advice do I have?

I would rate the HPE Zerto Software overall as a nine out of ten, and my advice to other organizations considering the HPE Zerto Software is that if you're looking for an application that is easy to configure and has active-active type performance where you can have your applications set up for disaster recovery, it's a good tool.