IBM Process Mining - Intuitive and efficient tool
What do you like best about the product?
Powerful tool to help visualize processes and identify where this process can be improved and/or automated. Helping to reduce costs or increase productivity.
What do you dislike about the product?
Sometimes processes are not automated in the best way, that is, the person responsible for using the tool must contribute and perform this analysis as well to avoid problems.
What problems is the product solving and how is that benefiting you?
IBM Process Mining helps in the identification of processes, making it possible to improve documentation, enhance business efficiency, and identify potential automations. This increases business efficiency and may also reduce costs.