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IBM Process Mining

IBM Software | 1

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External reviews

154 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Susan S.

IBM Process Mining - the best tool with deep analytical skills

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
It is good for process analysis and has a good interface, since it was implemented it has seen great changes and it easy to learn and increases the growth of companies and has great features, such a data analysis and extraction, making big changes in the company and taking it to the digital stage.
What do you dislike about the product?
It has been used, and everything is fine, but sometimes you have trouble uploading files, especially slow issues that need to be fixed.
What problems is the product solving and how is that benefiting you?
They have a great role in the company; they provide security and increase efficiency in each process and help track and provide security and avoid errors in data collection, and are highly accurate.
Recommendations to others considering the product:
When you implement IBM Process Mining, you will stabilize your workflow, and you will like the user interface very much.


    Truls L.

A data mining software with a good interface and clear functions

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I like the functions that are clear and have different analytical methods and offer solutions when we face problems, and have a stable workflow and decision making; it seems to be a suitable tool for data analysis and extraction, and problem-solving, the user friendly interface was created for the users.
What do you dislike about the product?
There is nothing wrong and in general everything is fine and we are sastified with the sotfware.
What problems is the product solving and how is that benefiting you?
It helps to identify problems and facilitates process optimization, and we can have a stable workflow and extract data, correct and discover errors between processes and make correct decisions.
Recommendations to others considering the product:
The real-time data mining software you need is easy to understand. I recommend it to you.


    Shima A.

Automate your processes and workflows effectively

  • November 21, 2021
  • Review provided by G2

What do you like best about the product?
In our business, this tool has proven to be cost-competitive and affordable for companies of all sizes, we have reduced our personnel costs as a result. It provides us with an end-to-end process monitoring tool that allows us to proactively identify process issues. The dashboard shows everything in great detail and prevents programming errors, in addition to quick error detection, as well as being highly automated, allowing for efficient development. I appreciate the attentive and knowledgeable IBM technical support.
What do you dislike about the product?
With IBM Process Mining solution‌ we are completely satisfied becuase it is very easy to connect with our database and reduces our personnel costs to a great deal.
What problems is the product solving and how is that benefiting you?
As a result of quality process analysis, we have enjoyed successful business processes and increased profits because errors are detected promptly and corrected without causing confusion in the system. With IBM Process Mining, we were able to optimize every aspect of our business flow.
Recommendations to others considering the product:
This software is our company's top performing software, which I am able to identify trends and create plans in order to support continuous integrations. It has transformed our abilities.


    Sambhav G.

Built on the ingenuity of myInvenio,Easy-to-use, Intuitive user interface.

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
At Mindtree we use IBM Process Mining for some various businesses enhancements. Its a very easy and user friendly tool,has a very sensational customer support that is supportive 24/7.
I like that it monitors process performance and compliance by identifying the best performances, happy paths,bottleneck, critical activites and resources and perform root causes analysis.
Another mouth-watering advantage of using this tool is we are able to discover and model process-automatically discover flows by applying data minial algorithms to event logs which includes extracting data from enterprises apps like SAP,Salesforce and then generates process models automatically.
What do you dislike about the product?
With IBM Process Mining we are able to build an automation plan and enact it,through using insights collected and frequency to design and optimize a ckear automation strategy.
What problems is the product solving and how is that benefiting you?
The problem of predicting future trends and risks that may impact assets performance has been eliminated totally through integration.
IBM Process Mining is very essential for its ability to connect all stakeholders of our organisation end-to-end process into one holistic view to simplify measure and manage process throughout the entire automation journey making it an enabler for operational resilience alongside process mining,business rule mining and task mining are considered pillars that increase visibility and provide added value to process automation.
Recommendations to others considering the product:
IBM Process Mining is a very essential part of our company that helps all our departments collaborate and enhances our business automation for increase productivity.
Its cost effective kindly consider it and will be the best decision.


    Stan B.

Automate and analyze processes with a dashboard full of information

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it shows all processes in one place and makes it easy to manage and automate; I love the analytical skills and its nice interface that makes everything easy; IBM Process Mining increases productivity
What do you dislike about the product?
It takes a long time to implement in the company, and on the other hand, sometimes it takes some time to upload the files.
What problems is the product solving and how is that benefiting you?
With this tool, we were able to automate business processes and improve workflow, resulting in good productivity and helping to analyze data and processes of any kind.
Recommendations to others considering the product:
It can be beneficial if you know how to use it; you should give it a try and see the good results.


    Jimmy C.

Process analysis tool that brought our company to the digital age

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like this tool because I can get information about data management, and it gives accurate results, which allows me to easily identify and quantify the objectives and maintain the applications; I like that it can monitor each event and process. IBM Process Mining is the future of business
What do you dislike about the product?
It was a challenge; the learning curve is not simple, its configuration was difficult and somewhat confusing, we had some errors, but they were fixed.
What problems is the product solving and how is that benefiting you?
It is one of the few software that does help; we can correct errors and eliminate processes that are affecting the workflow, we automate processes, and we have secured data processes.
Recommendations to others considering the product:
If you are thinking of implementing this tool, you should do it; I recommend it.


    Brandon T.

IBM Process Mining review.

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
Everything about IBM Process Mining is amazing. Starting from implementation, set up and get started, the whole process is easy and fast. IBM Process Mining offers great functions which which help us to solve problems which were a bit difficult to solve before. It is a solid application with a very friendly interface and the dashboard has very useful and simple to understand information.
What do you dislike about the product?
At the moment we have nothing negative to mention about IBM Process Mining. Everything about it is amazing and satisfying.
What problems is the product solving and how is that benefiting you?
In the previous years, we had some workflows that required some improvements and with the help of IBM Process Mining, we are now able to automate the workflows and and process efficiently without any problems.


    Nirav B.

IBM Process Mining is excellent software when working with data

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it is software that meets our needs at work when it comes to working with business data mining, I couldn't be more satisfied with assigning bots to each repetitive task, and it works effectively, and that is amazing. The user interface is intuitive and flexible, and I like it because it makes it easy to locate each function.
What do you dislike about the product?
The implementation was somewhat difficult and required support at certain times; we also noticed problems in automation, but then it was fixed; I would just like to see performance improvement because sometimes we see errors and slowness in certain functions.
What problems is the product solving and how is that benefiting you?
Automating processes and thus increasing productivity, with this tool we save a lot of time, and that is the most important thing.
Recommendations to others considering the product:
If you do not have experience, I recommend that you find an expert on the subject to facilitate implementation.


    Joseph W.

The best data mining software very useful for analysis compared to other

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it is very useful to verify what could happen in each process, and I also like the ability of process mining and the reliability it provides when using this mining tool makes it sensational; it is excellent, it facilitates our work.
What do you dislike about the product?
It's a great tool, but query setup can be tricky.
What problems is the product solving and how is that benefiting you?
It is brilliant software, and it is the best way to deliver the data in a more readable way; and it is easy to understand, very feasible, and useful, and the problems solved are those of automating workflow is excellent.
Recommendations to others considering the product:
I recommend it, it helps you in your work, but you need proper use to get the most out of it.


    Ronald S.

Good efficient and easy to use software for data mining

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like the tool, it is very good and easy to use, and you have the appropriate functions to solve problems that were not covered before; it is a very fluid software for its user interface and the dashboard with useful and easy to understand information, I like the way of analyzing data through mining, its technology is unique and can pay off over time.
What do you dislike about the product?
We have no complaints about this software, there is nothing I don't like, and we are satisfied so far.
What problems is the product solving and how is that benefiting you?
It is being used, and we have been able to cover the problems we had before and improve the analysis and management of data in the database; we can track data and processes and improve workflow, increasing productivity in the team.
Recommendations to others considering the product:
If you have some experience, it will be extremely easy; however, there are some difficult functions to understand; I recommend reading the documentation.