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IBM Process Mining

IBM Software

Reviews from AWS customer

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External reviews

156 reviews
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External reviews are not included in the AWS star rating for the product.


    Nirav B.

IBM Process Mining is excellent software when working with data

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it is software that meets our needs at work when it comes to working with business data mining, I couldn't be more satisfied with assigning bots to each repetitive task, and it works effectively, and that is amazing. The user interface is intuitive and flexible, and I like it because it makes it easy to locate each function.
What do you dislike about the product?
The implementation was somewhat difficult and required support at certain times; we also noticed problems in automation, but then it was fixed; I would just like to see performance improvement because sometimes we see errors and slowness in certain functions.
What problems is the product solving and how is that benefiting you?
Automating processes and thus increasing productivity, with this tool we save a lot of time, and that is the most important thing.
Recommendations to others considering the product:
If you do not have experience, I recommend that you find an expert on the subject to facilitate implementation.


    Joseph W.

The best data mining software very useful for analysis compared to other

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it is very useful to verify what could happen in each process, and I also like the ability of process mining and the reliability it provides when using this mining tool makes it sensational; it is excellent, it facilitates our work.
What do you dislike about the product?
It's a great tool, but query setup can be tricky.
What problems is the product solving and how is that benefiting you?
It is brilliant software, and it is the best way to deliver the data in a more readable way; and it is easy to understand, very feasible, and useful, and the problems solved are those of automating workflow is excellent.
Recommendations to others considering the product:
I recommend it, it helps you in your work, but you need proper use to get the most out of it.


    Ronald S.

Good efficient and easy to use software for data mining

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like the tool, it is very good and easy to use, and you have the appropriate functions to solve problems that were not covered before; it is a very fluid software for its user interface and the dashboard with useful and easy to understand information, I like the way of analyzing data through mining, its technology is unique and can pay off over time.
What do you dislike about the product?
We have no complaints about this software, there is nothing I don't like, and we are satisfied so far.
What problems is the product solving and how is that benefiting you?
It is being used, and we have been able to cover the problems we had before and improve the analysis and management of data in the database; we can track data and processes and improve workflow, increasing productivity in the team.
Recommendations to others considering the product:
If you have some experience, it will be extremely easy; however, there are some difficult functions to understand; I recommend reading the documentation.


    Amos S.

Abracadabrant,mind-blowing and prosperous solution for process analysis and process mining.

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
IBM Process Mining is the most popular and dependable tool for carrying out process analysis in our organization.
Ability to improve performance of workflow and business process is another key aspect of IBM Process Mining.
Revenue generation and growth is a great advantage to highlight.
This tool increases process efficiency and productivity through automation.
What do you dislike about the product?
So far,my experience with IBM Process Mining has been remarkable and I got nothing to do with negative vibes.
What problems is the product solving and how is that benefiting you?
Enables ease to identify business processes bottlenecks so as respond to root cause.
Facilitate great process optimization.
Ease to track and monitor the performance of business process.


    Xavi G.

Excellent software for working with data

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
The scope of the software is tremendous, as it helps to extract data and determine data-driven business initiatives as part of digital transformation. The solutions provided by the products are valuable as they make a significant contribution with the effect of decision feedback according to the data.
What do you dislike about the product?
We couldn't be more satisfied with this platform; it has given us what we needed in such a short time that it is very unrealistic.
What problems is the product solving and how is that benefiting you?
It has stimulated all our systems and ensured that all our data processes have been managed correctly. Most of our repetitive tasks have been assigned bots that work effectively to support the workforce.


    Robert D.

Very good and powerful tool to analyze and obtain important information

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
I like it is a very good tool with functions that adapt to the needs of our company, the user interface is very attractive and innovative and what I like the most is that it is cloud-based and the implementation was fast and successful. I like how it provides information and monitoring of processes and all the events of the organization and production processes, provides useful information and has powerful performance monitoring functions, and greatly improves workflow.
What do you dislike about the product?
I am completely satisfied, and I do not see anything strange and bad; everything is fine.
What problems is the product solving and how is that benefiting you?
It helps us improve performance and indicate process errors, and it was relatively easy to implement; it solved problems, and now we can monitor processes with this great software.
Recommendations to others considering the product:
I recommend that you make the most of it; this tool is good.


    Terry S.

The best solution for process analysis and improve workflow

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
What I liked the most was the user interface and how easy it is to analyze processes to improve workflow and increase revenue growth. Everything is very fluid, and the dashboard gives details in great depth and without losing any type of important information.
What do you dislike about the product?
I'd like to see improvements in performance and features because it tends to be slow at times.
What problems is the product solving and how is that benefiting you?
Increase efficiency and revenue and help track processes and improve analytics.
Recommendations to others considering the product:
Of course, if I recommend it, it's a great, easy-to-use tool, and it will come in handy.


    Vicente C.

The best of business automation

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
it shows the entire process in one place, as for my human resources industry, job creation to hiring is a complete process that can be visualized in one place and with animation, I can visualize the entire process
What do you dislike about the product?
did not like anything about this software because it streamlined all the work processes
What problems is the product solving and how is that benefiting you?
led to increased production and the availability of more information on better performance. I have not encountered any cases of our applications failing since we deployed this product.


    James N.

IBM Process Mining review.

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
Our organization had performance issues and we were really in need of such reliable and effective solution. With the help of IBM Process Mining, today our organization recognized and we are really happy to host such an excellent and incredible tool. IBM Process Mining monitors, discovers and best of it all it optimizes business processes.
What do you dislike about the product?
I have not yet interacted much with IBM Process Mining so i have nothing to dislike about it. Its performance, functionality and flexibility is really amazing and great.
What problems is the product solving and how is that benefiting you?
IBM Process Mining provides very high security for our systems.
The features are well arranged thus making it very easy to learn and understand.


    Rajendran S.

A copasetic,extraordinary,sensational and high performing process analysis and automation solution.

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
It's simple to design and analyze process with this tool hence possible to gain actionable insights for business process improvement.IBM Process Mining helps to reduce cost and time for carrying our business processes and workflows.This tool is reliable with with automation of processes and workflows thus increasing productivity.
What do you dislike about the product?
The services provided by IBM Process Mining are amazing and I there consider this solution as best for process analysis and automation.I lack anything that hinders me from using this tool thus zero dislike to pinpoint.
What problems is the product solving and how is that benefiting you?
IBM Process Mining is very useful tool for scaling,managing and optimizing business processes.Increased revenue is another benefit that I have achieved with this solution.Increased Return On Investment is great benefit realized when using IBM Process Mining.