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IBM Process Mining

IBM Software | 1

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External reviews

155 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Richard G.

IBM Process Mining is the only and efficient way to digitize business processes in one place

  • December 20, 2021
  • Review provided by G2

What do you like best about the product?
It is a tool that derives data efficiently and is easy to use and analyze, it has good features; and it tells us where the problems are to make decisions; I like that all the processes can be seen on a single screen and merge and create an analysis based on different interest groups.
What do you dislike about the product?
The graphics and presentation are good, but the interface seems outdated and there are other more modern tools.
What problems is the product solving and how is that benefiting you?
It has been our helping hand to ensure that everything runs smoothly within the company, taking advantage of existing data and digital transformation and processes, labor and commercial flows, and guaranteeing that we are on the right track.
Recommendations to others considering the product:
If you are looking to capture all your business data and reduce human time and effort, IBM Process Mining is what you need.


    Jose X.

An excellent data mining tool that makes work exciting

  • December 20, 2021
  • Review provided by G2

What do you like best about the product?
It provides a better analysis of the processes, it is very useful, and it is capable of transforming our companies because it allows us to track the current processes inside and outside the company and thus be able to verify what is happening; the alerts are useful, concise and detailed.
What do you dislike about the product?
It has been a very good tool for the mining process and the digital transformation, and I like it all.
What problems is the product solving and how is that benefiting you?
Everything is going well now; we can track data and processes, and it gives us the details, and the cause and prediction based on the flow of data you enter make it easier to have a better analysis in general.
Recommendations to others considering the product:
Improvement is essential throughout the company, be careful with the data that feeds the general analysis; with this tool, everything is very reliable and easy to manage.


    Amir S.

A software that delivers data information to guide processes

  • December 20, 2021
  • Review provided by G2

What do you like best about the product?
It is good because it makes work much easier thanks to data mining; we can guide current processes so that they are as firm as possible, and we can notice the efficiency and difference; due to IBM Process Mining, everything is on the right track.
What do you dislike about the product?
Maybe you need some improvements in certain sections; I would also like the initial configuration to be much easier.
What problems is the product solving and how is that benefiting you?
It is a better way to deliver the data, and we can make sure that everything is ongoing within the companies and allows for simple analysis and decision-making.
Recommendations to others considering the product:
It is excellent software that generally helps with work will become an essential and appropriate tool; I recommend it.


    Tony P.

Reliable analytics and data mining when improvement were needed came IBM Process Mining

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
We save time with this reliable data mining and analysis tool because it provides the necessary information and records of each transaction and the panels are excellent and informative, it is a tool that has reduced the time invested.
What do you dislike about the product?
Some functions are not that useful but it does not detrack from it, for now it works.
What problems is the product solving and how is that benefiting you?
It helped a lot to improve processes with a good visualization of data in great depth, thus increasing productivity and improving work flow and is the best.
Recommendations to others considering the product:
You can find the best solution with this tool, I recommend the free trial and see the results.


    Ray H.

A cost-effective tool for highly efficient process mining

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
It is the perfect solution to keep track of particular processes and a very fluid initial deployment, the configuration was quite easy, I can say that it is the best process analysis and discovery tool that we have been able to find because it has helped us a lot.
What do you dislike about the product?
During the time that I have used it I have not had any problems.
What problems is the product solving and how is that benefiting you?
An excellent software that serves to map and improve processes with its monitoring and data extraction instruments and thus be able to make a decision, which helps us with performance problems.
Recommendations to others considering the product:
Of course, I recommend it; it is the best process mining solution.


    Tris L.

Easy to integrate software that can be used to take advantage of existing data

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
It was easy to integrate, and I like being able to improve the process analysis with much more precision and notice a great performance; its functions are vital and simple, the user interface is intuitive and makes all the processes effective.
What do you dislike about the product?
Its functions is good and amazing, and it works efficiently, but I have seen its drawbacks, such as data extraction and some false positives; they are few but do not affect the operation.
What problems is the product solving and how is that benefiting you?
A great easy to manage tool, and we noticed the improvement with performance and process mining, and I am very impressed
Recommendations to others considering the product:
I advise you to look at the characteristics and see if they can be adapted to your companies and be able to take advantage of existing data.


    Ben T.

IBM Process Mining - save time and increase productivity by improving processes

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
What I like the most is being able to save time and increase and improve workflow with this tool that is able to facilitate work with its incredible functionalities, such as process mapping and logging.
What do you dislike about the product?
I have no reason to opine against IBM Process Mining, because so far it has been our favorite tool.
What problems is the product solving and how is that benefiting you?
This process mining tool has been working very well; we can increase the workflow, manage the processes and track the execution of the task to avoid serious errors within each one.
Recommendations to others considering the product:
It is the perfect tool for data mining, so feel free to use it.


    Janice H.

IBM Process Mining - map, review and improve processes

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like it ease of use and modularity. It is a cost-effective and efficient tool, it is easy to integrate, and it is good for data mining, and it makes work easier.
What do you dislike about the product?
There is no problem, only that the configuration is quite difficult at first.
What problems is the product solving and how is that benefiting you?
It is excellent this tool allows me to analyze data and map and improve processes.
Recommendations to others considering the product:
If you want to innovate your business and drive data and make the right decisions, this is the data mining tool that will rock for you.


    Chelsea H.

An effective tool to obtain details of the processes in real time

  • December 13, 2021
  • Review provided by G2

What do you like best about the product?
I like the design of this tool because it is easy to use and discover data processes in the organization; it is very effective because it offers a detailed view of the processes and thus be able to take advantage of existing data; it is excellent and definitely helps a lot.
What do you dislike about the product?
During the time that I have been using it, it has not presented any irregularities and everything works very well.
What problems is the product solving and how is that benefiting you?
A data mining tool that helps to have a deep insight into the early and get an idea about the real efficiency of the process, and we can easily predict future circumstances.
Recommendations to others considering the product:
Works for any business and helps with processes and threads.


    Talia R.

Senza dubbio la scelta migliore di questo 2021

  • December 11, 2021
  • Review provided by G2

What do you like best about the product?
L'integrazione di IBM Process Mining è stata rapida ed efficiente, da allora abbiamo notato che è fondamentale per la nostra azienda sfruttare i dati esistenti e rilevanti per la configurazione corrente
What do you dislike about the product?
Utilizziamo IBM Process Mining in quanto fornisce i dettagli di analisi e le previsioni necessarie in base al flusso di dati in entrata
What problems is the product solving and how is that benefiting you?
È meglio tenere una traccia accurata dei dati e dei processi e rende molto più facile ottenere un'analisi migliore.