I am working as an application developer, and SentinelOne Singularity Cloud Security plays a role in the cloud infrastructure where my application is deployed. It provides me with alerts and ensures that I follow best practices in everything.
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Cloud security clarity is achieved through intuitive dashboard and helpful documentation
What is our primary use case?
How has it helped my organization?
It gives us alerts and resolutions for anything that is missing or any vulnerabilities in our infrastructure in terms of security. If we have a firewall that is missing some rules that may expose us to attacks, it lets us know. It guides us through alerts, documentation, and other things.
It is very easy to use. The dashboard is very useful for beginners.
Its evidence-based reporting helps prioritize and solve the most important cloud security issues. It can automatically fix certain vulnerabilities or inform us to fix them on priority.
It alerts us on everything at the infrastructure level. Our application is deployed in the cloud. From the load balancer to the application level, there are many points. SentinelOne Singularity Cloud Security plays an important role in terms of security.
Before SentinelOne Singularity Cloud Security, there was nothing I used as a best practice. It gives me much clarity in my daily work. Earlier, I would look into what kind of rules I needed to add, but there was no helpful reference or documentation. SentinelOne Singularity Cloud Security highlighted those things, helping me secure my cloud infrastructure.
SentinelOne Singularity Cloud Security has reduced our false alerts by 10%. It has improved our risk posture by 25%.
SentinelOne Singularity Cloud Security reduces our mean time to remediate. Previously, it would take me around 20 minutes to understand what was happening, but SentinelOne Singularity Cloud Security gives me clarity about what I have to do a lot quicker.
What is most valuable?
The dashboard is intuitive in terms of design and functionality. Additionally, it gives me an email for all the findings that are open. I get this data every month, so I do not need to check the dashboard.
Furthermore, at every point, it provides documentation that offers overall information on how to resolve issues, what points to check, and more. It offers a checklist, which is very helpful.
What needs improvement?
They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding.
For how long have I used the solution?
I have used the solution for around two to three years.
What do I think about the stability of the solution?
It is stable. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
It is being used at multiple locations and regions. In my team, 14 users are there.
How are customer service and support?
I would rate their support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use any similar solution previously.
How was the initial setup?
We have a hybrid deployment model. The initial setup is very simple. It probably took two to three days.
Its maintenance is managed by SentinelOne. We do not have a look into maintenance.
What other advice do I have?
It is a good product to get data from a security point of view. I would definitely recommend this product to others. It offers maximum security and scalability. It is easy. I can just open SentinelOne Singularity Cloud Security and get the data.
I would rate SentinelOne Singularity Cloud Security a ten out of ten.
A comprehensive solution for complete visibility
How has it helped my organization?
The most beneficial aspect of adopting these solutions is gaining visibility. We manage false positives efficiently, using tools like Tenable, which also provide visibility and help differentiate between actual risks and false positives concerning vulnerabilities.
What is most valuable?
Visibility is the most important aspect. Azure Monitor, SentinelOne Singularity Cloud Security, and other tools help gain visibility into our environments. Previously, we did not have any information about our environment. We now have visibility.
Evidence-based reporting is essential as it guides us in deciding and prioritizing vulnerability by improving our understanding of our environment. Before implementing these tools, obtaining information about our environment was challenging.
What needs improvement?
The documentation could be better. Besides improving the documentation, obtaining a professional or partner specializing in the implementation of SentinelOne Singularity Cloud Security is very important, as it can save time during the implementation process.
For how long have I used the solution?
I have used this solution for four or five years.
What do I think about the stability of the solution?
In my previous company, we once discovered a problem in one of our environments using SentinelOne, but I do not remember exactly what the problem was.
Which solution did I use previously and why did I switch?
I have not used any similar solution. SentinelOne offers a comprehensive solution for the complete environment. It is very difficult to get the same results from different partners and manufacturers.
How was the initial setup?
It is easy; it is not difficult.
What about the implementation team?
Usually, we make a deal with a specific partner specializing in implementation. We do not implement it on our own.
What other advice do I have?
Most security solutions are easy to use but require minimal knowledge to implement and maintain them.
Overall, I would rate this solution a nine out of ten.
Reporting features and customer service have significantly improved monitoring and issue resolution
What is our primary use case?
We are using SentinelOne for CSPM Cloud, specifically for cloud misconfiguration monitoring and related tasks on SentinelOne.
What is most valuable?
The reporting feature is noteworthy. We have scheduled reports for all accounts. We have seven to eight accounts in our AWS setup, so we have scheduled reports for production and similar tasks. We have separate reports for misconfiguration issues. For other accounts, we have created summary reports. We share these summary reports separately and can bifurcate them based on our requirements. Furthermore, we have added a feature where we can see the total hierarchy of an event, viewing the account details and the changes that occurred. When I joined, there were more than one hundred open findings on SentinelOne where our team was not fully aware of the misconfigurations. We had calls with SentinelOne to gain more solutions and proper descriptions, as many issues were not properly described. They have changed many scripts to improve alerting and reduce false alerts. In one instance, there was a twenty-four-hour delay in an issue appearing on the portal. They have since resolved these issues.
What needs improvement?
In the Analytics section, there is a tab for showing the severity of open issues by day. There are three options: by week, by month, and for more than thirty days. However, despite being aware of many issues open for more than thirty days, it shows no data available. We contacted the team, and they are working to resolve this, as it gives our management a false impression of there being no open incidents over that period.
For how long have I used the solution?
I have worked with this product for the last one and a half years.
What do I think about the stability of the solution?
It is stable. Based on my observation, it appears stable.
What do I think about the scalability of the solution?
There are no issues. It is working properly. I do not see any changes needed currently. We need to discuss with our team about adding something new, like resolving the Analytics part not showing data for more than thirty days. We have a call scheduled next week for this, and it will likely be resolved.
How are customer service and support?
The customer service is good. When we raise a ticket, we receive a proper response, and it does not take much time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have mainly worked with 'being safe'. Previously, I was involved in networking. Upon joining this organization, I became part of the InfoSec team, and we monitor networks and security. Initially, 'being safe' worked well, but after the migration, I have had more clarity on the issues.
How was the initial setup?
During migration, we have not faced any issues. The migration from 'being safe' to SentinelOne was smooth. When I joined, eight accounts were already integrated with 'being safe'. We have not added new accounts yet, only migrated the existing eight.
What about the implementation team?
We had a call with our team, and they resolved certain issues. They have changed many scripts to improve alerting.
Which other solutions did I evaluate?
The AWS team considered shifting from SentinelOne to another tool offered by AWS; however, during the migration and agreement signing, our CISO and InfoSec team advocated for keeping this tool. We have suggested enhancements, which SentinelOne has implemented without hesitation. The cooperation from SentinelOne has prevented us from wanting to shift.
What other advice do I have?
Surely, it is a good tool to have. During the migration period and agreement signing, our CISO and InfoSec team required this tool, and SentinelOne made changes for us without hesitation. Their cooperative nature has influenced our decision not to shift. We are using CSPM; the rating is eight and a half to nine out of ten. I am an Information Security Manager. I would rate the overall solution as 8.5 to 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Excellent defense, minimal performance impact, and great customer service
What is our primary use case?
I personally use this for infrastructure security purposes because it provides alerts for any threat detection or vulnerability detection in my infrastructure. This ensures that these issues are addressed promptly.
How has it helped my organization?
It has helped us a lot with security practices which are supported by the industry benchmarks. The security tools and policies are regularly updated based on new evidence or changing threat landscapes.
Furthermore, after SentinelOne Singularity Cloud Security was deployed in our system, it provided quick alerts. Previously, tools did not offer fast notifications in case of incidents. SentinelOne Singularity Cloud Security delivers alerts in seconds or milliseconds. It connects directly with my dashboard. I can see the issue. They also provide critical documentation, helping me address issues.
It has improved our risk posture significantly. The risk posture improved from 60% to 70% to 90% to 95%. We have better control over the risk posture.
It has reduced our mean time to detect. Previously, it took me around ten to fifteen minutes, but with SentinelOne Singularity Cloud Security, it takes around seven to eight minutes to resolve an issue. There is often a 60% to 70% reduction. It has also reduced our mean time to remediate by about 45%.
What is most valuable?
Its performance impact on the systems is low, which means there is a minimal impact on system performance compared to traditional antivirus solutions.
Another valuable feature is the excellent defense mechanism against ransomware, including rollback features. Their managed service for 24/7 monitoring of the infrastructure for any threats and risks is also valuable.
It is easy to use. A new person can easily understand what SentinelOne does by checking the dashboard. It has an intuitive dashboard and streamlined processes, making it user-friendly for security teams like us.
What needs improvement?
From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it. I would prefer it to provide better alerting and notifications so that I can resolve issues on priority.
For how long have I used the solution?
I have been using the solution for 1.5 years.
What do I think about the stability of the solution?
I personally did not find any lagging issues or other issues. It is perfect.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
How are customer service and support?
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are excellent with no comparison to other products I have used.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used an antivirus product.
How was the initial setup?
The initial setup is quite easy. Their customer support team was also there during deployment. They were knowledgeable, and it took about three to four days to complete deployment and testing.
Its maintenance is handled by SentinelOne. They update it regularly.
What about the implementation team?
We only took help from the PingSafe customer support team for deployment, mostly to address any issues. Four people were more than enough.
What other advice do I have?
I have not found any other solution to be this helpful. After its deployment, I feel totally secure. Everything works smoothly, and I do not need to look into any part. I am tension-free.
I would rate SentinelOne Singularity Cloud Security a ten out of ten.
AI-powered threat detection secures cloud environments in real-time
What is our primary use case?
Our primary use case is for security purposes. It is deployed on our cloud to handle our security threat detections. It scans our infrastructure to recognize security issues, detect attacks, and provide protection.
How has it helped my organization?
SentinelOne offers an intuitive dashboard to streamline and set up processes. It is user-friendly for security and InfoSec teams.
It helps with regular compliance and transparency. They provide a clear rationale for security practices, which helps in gaining stakeholder's trust. The data-driven approach aligns with compliance framework requirements. I also see a reduction in reliance on human judgment.
It has reduced our mean time to detect by 30% to 40%. There is about a 20% to 30% reduction in the meantime to remediate. In case of any threat, we get alerted within milliseconds. It provides me with everything I need.
It scans my infrastructure very well and finds any issues.
What is most valuable?
The features that stand out are threat detection using advanced artificial intelligence and machine learning, helping to identify and respond to threats in real-time.
Additionally, the extended detection and response (XDR) provides deep visibility and unified security across our endpoints, network, and cloud environments.
What needs improvement?
The areas with room for improvement include the cost, which is higher compared to other security platforms. The dashboard can also be laggy.
For how long have I used the solution?
I have been using the solution for about one year.
What do I think about the stability of the solution?
The solution is stable. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it an eight out of ten for scalability.
How are customer service and support?
The technical support is excellent. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not have any similar solution previously. We used AWS services such as GuardDuty and CloudTrail.
By implementing SentinelOne Singularity Cloud Security, we wanted AI-powered scanning and threat detection. SentinelOne stands out due to its ability to provide alerts and documentation without needing to continuously monitor the services. Everything is centralized. It alerts me through an email or a notification if something is happening in our infrastructure. I can look into it and see what I need to do.
How was the initial setup?
It is deployed on the cloud. It took about four days to implement it.
Its maintenance is taken care of by SentinelOne.
What about the implementation team?
Initially, 8 people were involved in deploying the solution. We have about 13 people using this solution.
What was our ROI?
The implementation of the solution has resulted in a saving of time and resources by around 40%.
What's my experience with pricing, setup cost, and licensing?
SentinelOne is quite costly compared to other security platforms. I would rate it an eight out of ten for costliness.
What other advice do I have?
I would recommend this solution to other users because of its security.
Overall, I would rate SentinelOne Singularity Cloud Security a ten out of ten.
Fantastic Product - One of the Best
Highly effective with centralized security insights and real-time detection and response
What is our primary use case?
I use SentinelOne Singularity Cloud Security for security purposes. It is deployed in my cloud infrastructure, providing me with a main dashboard that allows me to monitor my infrastructure. It helps identify vulnerabilities, ransomware attacks, and other threats. Essentially, I use it to enhance security.
By implementing this solution, we wanted to prevent ransomware and DDoS attacks and have 24/7 threat monitoring of our infrastructure.
How has it helped my organization?
SentinelOne Singularity Cloud Security has helped us implement effective security measures to reduce risk. It has also had an impact on key performance indicators, security metrics, the false positive rate, the mean time to detect, and the mean time to respond.
Before SentinelOne Singularity Cloud Security, we had to use AWS services like GuardDuty and CloudTrail, or WAF in AWS. We had a console, but there was no alerting system. SentinelOne Singularity Cloud Security collects all the information from GuardDuty, CloudTrail, WAF, and other AWS services and organizes security insights into a single, comprehensive dashboard. It also provides us with the best practices and documentation to resolve issues.
We were able to realize its benefits immediately. It has reduced false positives by 30% to 40%.
SentinelOne Singularity Cloud Security is a trustworthy product. Since its implementation, I have confidence in the security of our infrastructure. It detects everything. I have a good overview of our infrastructure.
SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40% to 50%. It has reduced our mean time to remediate by 60%.
What is most valuable?
The most valuable feature of SentinelOne Singularity Cloud Security is its advanced AI and machine learning capabilities, which allow it to identify and respond to threats in real time.
Furthermore, the user interface is intuitive, making it easy to understand even for those unfamiliar with cloud technology. This ease of use extends across the dashboard and overall user experience.
What needs improvement?
For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity.
Additionally, integration with certain third-party tools or legacy systems might require extra effort.
Its features may be overwhelming for smaller organizations with less complex security needs.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for two years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. Sometimes, I feel the dashboard is a bit laggy.
What do I think about the scalability of the solution?
It is scalable, and I would rate it a nine out of ten for scalability.
We have multiple locations and departments. In my team, there are about 22 users working with this solution from different locations.
How are customer service and support?
The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
Its deployment was easy. We had the SentinelOne team on the call, making the process smooth and easy. It took us about three days.
I do not have to do any maintenance. The maintenance is taken care of by SentinelOne. When there are any maintenance activities, they send us an email about the time. They usually have maintenance activities on a quarterly basis.
What about the implementation team?
SentinelOne's team assisted us during the deployment. We had seven people involved.
What was our ROI?
Using SentinelOne has saved me both time and money. Before its deployment, it took one to two hours to detect or resolve issues, whereas now, it only takes ten to twenty minutes.
What's my experience with pricing, setup cost, and licensing?
SentinelOne is relatively cheap. If ten is the most expensive, I would rate it a seven.
What other advice do I have?
I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security. I would rate the solution a ten out of ten.
Achieve enhanced threat detection and protection with continuous monitoring
What is our primary use case?
I use it for security purposes, and it is deployed on the cloud. It helps me look into potential threats and resolve issues.
What is most valuable?
For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes. It provides user-friendly privacy protection, 24/7 threat detection monitoring, and managed services for continuous monitoring and threat hunting. It also offers ransomware protection with excellent defense mechanisms, rollback features, and extended detection and response features.
What needs improvement?
The area of improvement is the cost, which is high compared to other traditional endpoint protections. Additionally, it has limited legacy system support and may not fully support older operating systems or legacy environments.
For how long have I used the solution?
I have been using SentinelOne for one year.
What do I think about the stability of the solution?
I rate the stability nine out of ten, indicating strong stability with limited bugs, glitches, or downtime.
What do I think about the scalability of the solution?
The solution is scalable, and I rate it nine out of ten.
How are customer service and support?
I rate technical support eight out of ten, indicating satisfaction with the support provided.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not personally use any other solution before using SentinelOne, however, I have heard about multiple products compared to SentinelOne.
How was the initial setup?
The initial setup was easy and completed in a couple of days, involving three people.
What about the implementation team?
Three people were involved in the deployment, working together to ensure the setup was successful.
What was our ROI?
Meantime to remediation improved from seven to eight minutes to two to three minutes, reducing time and money by 40% to 45%. Overall, time to detect is now in milliseconds.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, I would rate the pricing and setup costs an eight out of ten, indicating it leans towards the expensive side.
What other advice do I have?
I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats.
I would rate the overall solution nine out of ten.
Behavior analytics detect anomalies for proactive threat management
What is our primary use case?
I use SentinelOne Singularity Cloud Security to detect vulnerabilities and threats.
I use SentinelOne Singularity Cloud Security for continuous monitoring, as it provides constant threat detection with minimal impact on our system's performance compared to other endpoint security solutions.
How has it helped my organization?
SentinelOne Singularity Cloud Security's initiative dashboards have a user-friendly interface that is easy to understand, even for new users. The intuitive design eliminates the need for extensive knowledge transfer, allowing anyone to grasp the essential functions of SentinelOne quickly.
The evidence-based reporting effectively prioritizes and resolves critical cloud security issues. Its operational metrics, including key performance indicators and security metrics like false-positive rates, mean time to detection, and mean time to response, provide valuable insights for improvement.
SentinelOne Singularity Cloud Security offers exceptionally clear proof of exploitability for security practices. This clarity fosters trust among stakeholders and managers, assuring them of a secure environment by simplifying vulnerability identification and remediation.
It has significantly enhanced our security visibility. The system provides alerts for any vulnerabilities, along with comprehensive documentation and user-friendly solutions. Its multi-cloud support streamlines issue resolution, allowing for quicker remediation.
SentinelOne Singularity Cloud Security has reduced the number of false positives by 40 percent, our mean time to detect by 20 percent, and our mean time to remediate by 30 percent.
As an application developer and infrastructure/technical support specialist, I find SentinelOne Singularity Cloud Security extremely helpful for our security needs. The notifications and other features are particularly useful in my daily work.
SentinelOne Singularity Cloud Security has saved up to 50 percent in engineering time.
What is most valuable?
SentinelOne's behavior analytics are valuable because they detect anomalies and malicious behavior that signature-based solutions might miss. The cost is also much cheaper than other products in the market.
What needs improvement?
SentinelOne Singularity Cloud Security has limited legacy system support and may not fully support older operating systems or legacy environments. The depth of features may be overwhelming for small-scale organizations with less complex security needs. It can sometimes feel complex for smaller teams, requiring specialized expertise that might be challenging for teams without skilled cybersecurity professionals.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for eight months.
What do I think about the stability of the solution?
I would rate the stability of SentinelOne Singularity Cloud Security a seven out of ten because sometimes the UI feels laggy.
What do I think about the scalability of the solution?
I would rate the scalability of SentinelOne Singularity Cloud Security nine out of ten.
How are customer service and support?
The technical support has been satisfactory.
How would you rate customer service and support?
Positive
What was our ROI?
Without SentinelOne, I would need to add two to three resources to my team for monitoring and threat detection. It has reduced the need for additional resources and saved money by 40 percent.
What's my experience with pricing, setup cost, and licensing?
While I'm slightly out of touch with pricing, I know SentinelOne is much cheaper than other products.
Which other solutions did I evaluate?
What other advice do I have?
I would rate SentinelOne Singularity Cloud Security eight out of ten.
SentinelOne Singularity Cloud Security is deployed across various departments and locations for approximately 70 users.
SentinelOne manages the maintenance for Singularity Cloud Security.
I recommend SentinelOne Singularity Cloud Security to other users for security, monitoring, and threat detection purposes. SentinelOne uses AI-based detection, continuously upgrading itself to be on top of the market.
Effortlessly remediate threats with autonomous AI responses while navigating customer support delays
What is our primary use case?
We use SentinelOne Singularity Cloud Security to enhance the security of our cloud and data center infrastructure. Its primary functions include providing alerts and guiding the implementation of best practices for cloud security.
To enhance our security posture, we implemented SentinelOne Singularity Cloud Security, as we lack a dedicated managed service for continuous environmental monitoring.
How has it helped my organization?
SentinelOne Singularity Cloud Security is easy to use. It offers an intuitive dashboard making it user-friendly.
The evidence-based reporting is helpful for navigating the evolving threat landscape. It enables us to implement security measures proven to reduce risk.
The inclusion of proof of exploitability in its evidence-based reporting fosters stakeholder trust and reduces reliance on human intervention.
SentinelOne Singularity Cloud Security has a minimal impact on system performance compared to traditional antivirus solutions and helps meet compliance requirements by maintaining detailed logs and audit trails.
It has reduced our false positive rate by 20 percent and has significantly improved our security posture by providing comprehensive visibility into all activities across our infrastructure.
SentinelOne Singularity Cloud Security has decreased our mean time to detect by 60 to 70 percent.
What is most valuable?
Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention. Its AI-powered threat detection utilizes advanced AI and machine learning to identify and respond to threats in real-time. Its scalability makes it particularly beneficial for small organizations.
What needs improvement?
The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue. Cost is also an area for improvement as it must be more affordable, particularly for smaller companies.
For how long have I used the solution?
We have been using SentinelOne Singularity Cloud Security for almost one year.
What do I think about the stability of the solution?
I rate the stability of SentinelOne Singularity Cloud Security as eight out of ten. There are no major bugs, glitches, or downtime issues.
What do I think about the scalability of the solution?
I rate the scalability of SentinelOne Singularity Cloud Security a nine out of ten. It is very scalable and suits our needs.
How are customer service and support?
The technical support team's response time is slow at times.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
SentinelOne is far superior to our previous solution, Accops, due to its seamless updates, effortless maintenance, and user-friendly interface and dashboard.
How was the initial setup?
The initial setup can be slightly time-consuming, requiring about two to three days for deployment on both cloud and data center infrastructure.
What's my experience with pricing, setup cost, and licensing?
SentinelOne Singularity Cloud Security is costly. I would rate the price an eight out of ten, with ten being the most expensive.
What other advice do I have?
I rate SentinelOne Singularity Cloud Security a nine out of ten.
SentinelOne Singularity Cloud Security is deployed across multiple departments in a single location. We have 14 direct users of the tool.
SentinelOne manages the maintenance for Singularity Cloud Security.
I would recommend SentinelOne for security, as it is easy to use. Even without technical knowledge, users can manage it through the dashboard and provided documentation.