Tetherfi MX Contact Center
Tetherfi | TetherfiMXDocker_2.8Linux/Unix, Ubuntu Ubuntu 22.04.5 LTS - 64-bit Amazon Machine Image (AMI)
Robust and Scalable Chat Solution
Excellent Experience – Fast Deployment and User-Friendly Design!
We recently started using the Tetherfi chat solution from AWS Marketplace and were truly impressed by its efficiency and performance. The deployment process was instant and required no installation, making it ready for use within minutes.
The interface is modern, user-friendly, and requires no learning curve, allowing teams to jump right in. Since it's entirely browser-based, there’s no need for any additional downloads or setup.
This solution is perfect for businesses seeking a reliable, secure, and easily scalable chat platform.
We highly recommend it for its fast implementation, simplicity, and smooth performance!.
- Leave a Comment |
- Mark review as helpful
Robust Multi-Channel Contact Center with Swift Setup
This contact center solution provides extensive multi-channel support—voice, chat, email, social, and video—all accessible through a simple browser interface with no agent-side installations. Agents can use the built-in web phone directly from any modern browser. The interface is easy to customize and includes useful reporting and analytics tools.
Another standout feature is its robust video communication capabilities, which include browser-based calls with screen sharing and file sharing—without requiring any additional software.
Overall, this solution significantly improves operational efficiency, reduces setup complexity, and enhances the experience for both agents and customers. Everything you need to run an efficient, modern contact center is right here.
Seamless Cloud Email Solution
Great Solution – Easy to Use & Fast to Deploy!
We used Tetherfi email solution from AWS Marketplace and were very impressed.
No deployment was required — the solution was ready to use immediately and worked flawlessly out of the box.
The interface is user-friendly, and everything worked as expected without any complexity. This solution is perfect for teams looking for a quick, reliable, and efficient email security setup on AWS.
Highly recommended for its simplicity, speed, and effectiveness!
Feature-Rich Contact Center Solution Deployed in Minutes
This solution offers an extensive range of features across nearly all contact center channels, including IVR, voice, chat, web audio/video, email, and social media.
One of its key advantages is that no installation is required on the agent's PC, as it includes a web phone that runs on any modern browser supporting WebRTC (Edge, Chrome, Firefox, Safari, etc.).
The platform features a customizable agent desktop that allows seamless integration with custom widgets, enhancing productivity and workflows.
Additionally, it provides comprehensive reporting capabilities to monitor and optimize performance.
The IVR, chat, email, and social media workflows are highly configurable through an intuitive drag-and-drop interaction UI, enabling rapid deployment and adjustments.
For web-based video communication, the solution supports video calls with features such as file sharing, screen sharing, and more, all accessible directly through the browser.