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Robust Multi-Channel Contact Center with Swift Setup

  • By BST
  • on 06/13/2025

This contact center solution provides extensive multi-channel support—voice, chat, email, social, and video—all accessible through a simple browser interface with no agent-side installations. Agents can use the built-in web phone directly from any modern browser. The interface is easy to customize and includes useful reporting and analytics tools.
Another standout feature is its robust video communication capabilities, which include browser-based calls with screen sharing and file sharing—without requiring any additional software.
Overall, this solution significantly improves operational efficiency, reduces setup complexity, and enhances the experience for both agents and customers. Everything you need to run an efficient, modern contact center is right here.