What do you like best about the product?

A comprehensive and simple cloud backup and security solution for Microsoft 365. Druva have recently added identity backups for Entra ID, which is a massive value add.

There are a host of additions to the base level package - including Sensitive Data Governance, Federated Search, and eDiscovery, which are all very powerful tools.

Druva have a strong focus on security, with tools to monitor backups for suspicious activity, and to help recover clean backups after a ransomware attack.

Druva customer service is excellent, with chat functionality within the app.

What do you dislike about the product?

The licensing reports are unclear, and there is some inconsistency in the licence usage across various reports. There is some evidence that the reports are being modernised, so hopefully Druva will address this soon.

Sensitive Data Governance could be given an results export function and better ability to sort or filter results. It desperately needs a progress indicator as there is no way of telling how long a sensitive data search will take.

What problems is the product solving and how is that benefiting you?

No backup server or hardware required. Secure and easy to manage.