Provide a seamless experience for end users with internet duplication feature
What is our primary use case?
We mainly use the Cato SASE Cloud Platform to provide internet and increase reliability. We have two links on each site, which gives us network security through the cloud and unified management from one portal. Any changes we make are automatically applied to the on-site device.
What is most valuable?
Unified management and internet duplication are our most valuable features. They provide a seamless experience for end users—if one link goes down, they can still work without noticing.
It has improved our efficiency because we don't need to configure individual devices, reducing configuration errors. It also provides additional security. Unlike our previous solution, the solution uses certificates to inspect all traffic, effectively blocking malicious content.
For how long have I used the solution?
I have been using the product for four years.
What do I think about the stability of the solution?
I'd rate the tool's stability a ten out of ten. We've never noticed any outages.
What do I think about the scalability of the solution?
The Cato SASE Cloud Platform's scalability is great. You buy the license, and it's ready to go. I'd rate its scalability a ten out of ten.
Everyone in our organization uses it because it's our main gateway to the Internet. As for management, it's mainly me, as the IT manager, configuring it, with two IT specialists occasionally helping with smaller tasks.
How are customer service and support?
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be escalated to a higher level, it can take two to three days to get a result.
How would you rate customer service and support?
How was the initial setup?
The setup and onboarding process is very straightforward - I'd rate it a ten out of ten for ease. We use CatoCloud as our cloud provider. They have points of presence, and we connect to the nearest one to our physical location. All the routing, inspection, and logic for what to route, block, or allow happens in the cloud, not on the local device. Our deployment took a couple of weeks because we installed the sites manually.
If we had a team to help switch locally, it could have been done in a week. The deployment process is straightforward. We set up all the sites in their cloud system; then, they ship the sockets directly to the location or our main office. We connect the device to the internet, it gets activated, we assign it to a specific site inside the cloud, and it's online and ready to use. It's very easy.
What about the implementation team?
We deployed in-house; Cato SASE Cloud Platform team members weren't required. Most of the work is done by configuring the portal, and connecting the physical device is very simple.
What was our ROI?
We haven't noticed any measurable ROI outcomes since implementing the Cato SASE Cloud Platform, but we've seen a significant improvement in our internet reliability. Previously, we had many complaints when the internet went down, as there were disruptions when it didn't switch over immediately. Now, we hardly have any issues or tickets related to this. We either notice problems on time and address them with the carrier, or end users usually don't notice any disruptions due to having two network connections. This has increased overall internet reliability across all our sites.
What's my experience with pricing, setup cost, and licensing?
I'd rate Cato SASE Cloud Platform's pricing as about five or six out of ten. It's not the cheapest solution, but it is cheaper than Palo Alto and even VeloCloud. We've been working with them for a while and have significant discounts. Our licensing costs vary because we keep adding sites, but it's about 280 per month per site. This includes additional features beyond the base product, starting at around 200.
What other advice do I have?
We tested the product to see if it worked in our environment, as each setup is different. It works well for us because we have many locations, and it helps greatly with managing all of them. It's an easy solution to connect everything instead of manually managing everything. It can suit small and enterprise businesses, but it might work better for businesses with multiple locations. It could even work for a large corporate building, but it needs to be tested thoroughly.
I rate the solution a ten out of ten.
Network Administrators Dream Cloud
What do you like best about the product?
CATO SASE platform is the best console setup for every manager and network administrator. When we first looked at the demo we first noticed that how easy and simplistic the interface was, but how advanced the configuration allowed us to implement without utilizing additional software, tech support or specialists. Implementation was extremly fast, the implementation team was very knowledgable, and customer support team is very fast to respond to tickets and escellate any issue regardless of importance. My personal favorite features include the ability to use multiple ISPs simultaniously, configure on-site hardware within the console, reporting and application analytics all within a single product.
What do you dislike about the product?
BGP routing has minimal features and integration if you integrate with another 3rd party network connections.
Network planning with routing could be improved, still track that on a spreadsheet, if you have a lot of subnets and sites you have to track those network subnets. Would be nice to have the ability to setup a list of available subnets and assign them to a site/network.
What problems is the product solving and how is that benefiting you?
Allowing us to be self service for all our network configuration and troubleshooting needs without submitting change requests to a helpdesk that takes weeks to make changes when I need things done in minutes or hours, not weeks or months.
An all-in-one product
What do you like best about the product?
Everything is centralized in a single console, easy to handle with simple menus. The product provides a lot of visibility on the network (level 7)
What do you dislike about the product?
The dashboards are already better than those of the competition, but I'm sure we can do even better.
What problems is the product solving and how is that benefiting you?
The simplicity of managing the internal network, unified security rules, and QoS
Cato SASE is easy to implement and very robust
What do you like best about the product?
Cato's cloud console makes it easy to manage the various aspects of their services. The Cato client is robust and just works. Switch to Cato reduced my service desk burden by approximately 20%.
What do you dislike about the product?
With power comes complexity. It takes a while to learn how to navigate the cloud management console to find what one is looking for.
What problems is the product solving and how is that benefiting you?
We are using Cato predominately for end-user remote access. The client application and integration with Windows SSO has been a god-send for my users and service desk. If users are inside my network, the client continues to run and return telemetry, but stays out of the way of network access. When off-network, the client encrypts all traffic, sending it via Cato Cloud, allowing me to control egress points and access.
5 year + admin in Cato
What do you like best about the product?
Deployment and management of new sites and resources are what I like best. The service is just extremely agile and scalable.
We have been using Cato for about 5 years. I have also evaluated other SASE companies during contract renewal periods and have not found anyone that compares. In my opinion it is not even lose. Cato is the best
What do you dislike about the product?
Downside is not really a huge downside it is just a matter of learning new technology.
What problems is the product solving and how is that benefiting you?
Fully converged cloud-native solution = untold savings in management and hardware and the ability to manage remotely. Top this off with an outstanding and reliable product and you suddenly find yourself able to manage multiple Sites from a single location quickly and efficiently.
Cato: An extremely well-rounded SD-WAN provider
What do you like best about the product?
We originally implemented Cato to replace our legacy VPN solution with something more reliable. In the process, we gained extremely detailed insights into the network traffic on our endpoints, and the ability to block threats at the network edge. Cato has been transformative in our ability to monitor and control network traffic, and it has been extremely reliable as a VPN solution for our fully remote workforce.
What do you dislike about the product?
There is not a lot to dislike. The biggest impactful issue to our organization is having to block DNSSEC in Cato for macOS users - this is more of a macOS problem than a Cato problem, but if they could find a more elegant solution for us, it would eliminate our only real pain point.
What problems is the product solving and how is that benefiting you?
Our original reason for implementing Cato was to replace an unreliable VPN solution. Cato's SDP (VPN) client has proven to be extremely reliable, and we also gained insights into the network traffic on our endpoints, as well as the ability to block threats at the network edge and limit access to network resources based on role.
Very strong and complete solution
What do you like best about the product?
The easy management because is maintatined by cato
What do you dislike about the product?
Sometime slow in managing roles because is a cloud solution
What problems is the product solving and how is that benefiting you?
The maintenance of upgrades is made by cato
Simple & Secure
What do you like best about the product?
The ability to connect the various production sites with simplicity, always knowing that you are protected by a next generation firewall.
The CASB security part is certainly very interesting and allows you to access high-level security potential with simplicity and efficiency.
Thanks to the connectors you can integrate easily with the main cloud based apps.
The customer support is very quick to answer to your questions and the support level is very high.
What do you dislike about the product?
Purchasing VPN licenses in packs of 10. It would be very useful to have the option to purchase licenses individually.
What problems is the product solving and how is that benefiting you?
Data lose prevention and the configuration of the external sites as branches in two quick configurations.
Improved connectivity and Security
What do you like best about the product?
Cato SASE is good in managment. It has boosted our network performance and security. The support team is also responsive and quick to resolve any issues that come up.
What do you dislike about the product?
Cato SASE provides benefits there are a concerns worth mentioning. It not provide functionality, for larger firewall deployments with centralized management. Managing latency between sites is difficult.
What problems is the product solving and how is that benefiting you?
Cato SASE . Its simplicity and user friendly nature have saved us time. Now we connect all our branches and mobile users while ensuring connectivity and enhanced security.
Senior Sales Manager
What do you like best about the product?
ease of deployment, versitility, portal management, support from Cato
What do you dislike about the product?
nothing. Truthfully this platform is all that we were sold!
What problems is the product solving and how is that benefiting you?
VPN tunneling for remote users, SD-WAN