Have streamlined policy configuration and improved network adaptability with some need for better reporting and observability
What is our primary use case?
Actually, we propose Moogsoft as a solution. Previously we were using the solution for our customer, and we were basically using in-house to train our resources. We still propose this as a solution as part of our global product solutions, but currently, my role has changed, and I'm not in the same business line. So I'm not directly involved with solution selling to customers now. However, it's still part of our portfolio. We do offer this as a solution.
Previously, I was leading the tools as Chief Architect, tools and automation. So then I was directly responsible for Moogsoft as a solution. We were pitching that, and then I was directly responsible for the solution. Now, in my new role, I am still selling it to my customer, but I no longer look into the tools as my ownership because that's a chief architect job.
I'm not directly responsible, but I can tell you as part of our international tooling strategy, we are having a partnership now with ServiceNow as the core tool. So being ServiceNow as our core platform, eventually it will provide a journey end to end from project management will also be onboarded as various solutions on top of ServiceNow platform.
We sell it to our customers. When we define solutions for our customers, we do offer the features under ITOM. So on a pre-sales level, I can say that we have used it, but on a customer environment, I would say I personally have not hands-on experience with ITOM. But I know what it supports, what is the pricing, what are the capabilities as a pitch on the pre-sales. When you propose a solution to customer and then you offer them the tooling. We do offer ITOM a lot, although it's expensive, the way they charge your basis, the number of devices, the features that you want to use and the typical licensing around it. So it's pretty complex and expensive, but it's very powerful at the same time.
What is most valuable?
On the observability side, I've used Splunk a bit. I've used Moogsoft, but that was more of a tool. I've used Dynatrace. I have good exposure to various tools though I'm missing some names.
It's technically much less complex with Palo in terms of configuration management and policy management. It's pretty straightforward in terms of complexity.
Our products are typically around SASE solutions, SD-X using these two OEMs or maybe there are more OEMs. For example, we work with Cato SASE Cloud Platform. We work with Fortinet as one of the larger products that we sell, mostly around SASE and SSE solutions.
Cato SASE Cloud Platform is new in our portfolio. It's been six months that we have engaged with them, and we are offering that solution to some of our partners and customers as well. It's very lightweight but very powerful at the same time. So we are exploring their solutions currently.
The benefits and use cases remain consistent. It's a one-stop solution. You do not need to have different products to manage the SASE environment. They offer a very lightweight and powerful console where it has everything needed to manage as a service. Being cloud-based, they have very good integrations with third parties. They offer various types of APIs where you can interconnect your network with different solutions. It's not heavy something Splunk. The UX part is very user-friendly. The dashboards are clean and crisp. The level of customization that you can do from your UX is very powerful. In terms of service and reliability, the platform is pretty stable and they're expanding very fast.
The platform offers more than 400 different types of interfaces. This allows you to bring this solution as part of a bigger solution if you need various different components on your network. It's very easily fittable as a brick. If you talk about solution, then it's a very good brick which is easy to fit. The integrations are available off the shelf which do not need a lot of customization. It's quite plug and play.
The policy center and the ease of managing all those policies and configuration is pretty straightforward. It's easy to use for users. If you need to spend 30 minutes in any other product, you will spend only 15 minutes here.
It's flexible. If you have a large organization and if you are divided in zones, your other zones use some different solutions. It's very easily fittable that you can still continue to work on your other products while Cato SASE Cloud Platform fits in very smoothly. It allows you the flexibility of using multiple products at the same time within the same organization. It's a flexibility of adaptability and adoption.
What needs improvement?
I may not be that equipped now, but there are certainly growth areas for them, especially around how they provide reporting and monitoring and then flexibility of combining it with an observability part attached to it. This would remove the need to integrate another specialist tool for observability or monitoring part.
They would certainly employ AI, especially agentic AI. I think that should be already part of their roadmap as a transversal. But certainly, the kind of integrations they offer today, in the future, I would think they would add more and more feature sets, especially around where they remove the dependency of having specialist solutions on a typical monitoring side.
I think it's a fair price. It's positioned very well in the market. It's not low or very high. In the future, I hope that with more services being bundled as part of the solution on the cloud side, they should reduce the price being, provide bundle service. I think in the future they will come up with reduced pricing, more competitive pricing. But today it's fair. It's not very low or very high.
What do I think about the stability of the solution?
It's pretty much stable and that's one of the reasons that more and more customers are onboarding. On the stability scale, it's probably around nine. We have not seen many issues with Cato SASE Cloud Platform recently.
What do I think about the scalability of the solution?
It's very fast and easy to scale. In terms of strength, it's very high.
How are customer service and support?
They provide very good technical support, but their professional services are very expensive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Because of my role in sales and business development, I do not work on tools anymore.
How was the initial setup?
The setup is pretty straightforward in terms of complexity. The onboarding of devices or new branches is straightforward.
What about the implementation team?
Their implementation team can be rated between eight to nine out of ten.
What was our ROI?
My business development role is basically for a group which is an expert team more on the network solutions, less monitoring. Previously it was more on monitoring, now it's more on SD-WAN and SD-WAN incubation, SASE and SSE solutions around it with Palo Alto and Fortinet. I've moved on to that part, so I'm not primarily looking into the tools here.
What's my experience with pricing, setup cost, and licensing?
The features are available for much less than Palo Alto. Palo Alto is more expensive today.
Which other solutions did I evaluate?
Palo Alto is pretty close to Cato SASE Cloud Platform. However, on the pricing, Palo Alto is more expensive being a more matured player in the market. Certainly, Fortinet is big in volume, but on the pricing, Fortinet offers better pricing.
What other advice do I have?
My experience would be four out of five. I personally need to understand it more deeply. But it appears good at this point, as it's one of the good products which are expanding very fast and the market adoption is very good. I rate Cato SASE Cloud Platform as nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
CATO made life easy, from global connectivty to security it is super
What do you like best about the product?
I like backbone private connectivity and how the sites community with each other automatically after connecting a site is a very nice feature
What do you dislike about the product?
improve speed inside country by doing caching
What problems is the product solving and how is that benefiting you?
Connecting global sites to improve speed
Cato SASE Cloud: Easy to Use, Secure, and All-in-One
What do you like best about the product?
What I like best about Cato SASE Cloud is the combination of its ease of use and implementation, making it quick to deploy and simple to manage on a daily basis. The intuitive interface and centralized management streamline operations, even across multiple sites. Customer support is responsive and knowledgeable, ensuring any issues are resolved quickly. We use it frequently due to its reliability and comprehensive feature set, which covers secure connectivity, threat prevention, and traffic optimization. Additionally, its ease of integration with our existing tools and identity providers has made the transition smooth and efficient, enhancing both productivity and security.
What do you dislike about the product?
What I dislike about Cato SASE Cloud is that advanced customization and granular control options are somewhat limited compared to traditional firewalls. Reporting and analytics could be more detailed and flexible, and policy updates sometimes take a few minutes to apply. While the platform is stable and improving, it's still maturing in some enterprise-level features.
What problems is the product solving and how is that benefiting you?
Managing multiple technologies(different firewalls technologies, MPLS) and integrations across different devices is challenging. Cato CMA helps streamline configuration across all sites in a single step, reducing overhead for network engineers and the security team.
CrowdStrike + JumpCloud Integration
What do you like best about the product?
The integration of CrowdStrike Falcon, a leading cloud-native endpoint protection platform, with JumpCloud’s open directory platform delivers a unified security approach combining identity, device, and threat intelligence. This powerful duo helps organizations adopt Zero Trust principles by tightly coupling endpoint posture with identity-based access control.
Strong Endpoint-Identity Correlation
CrowdStrike provides real-time endpoint telemetry (e.g., threat detection, vulnerability status), while JumpCloud governs identity and access. When integrated, organizations can enforce policies based on the security state of the device and the user's identity.
Benefits:
Blocks access from compromised or non-compliant devices
Supports Zero Trust access models
Reduces lateral movement and insider threats
What do you dislike about the product?
While both platforms offer APIs and third-party connectors, the native integration isn’t as plug-and-play as with some vendor bundles (e.g., Microsoft Defender + Entra). Some organizations may need to configure custom scripts or use middleware.
2. Licensing Overlap for SMBs
For small businesses, the combination of EDR (CrowdStrike) and identity/security tools (JumpCloud) might
What problems is the product solving and how is that benefiting you?
Problem 1: Traditional Antivirus Can’t Stop Modern Threats
CrowdStrike Falcon uses AI-driven behavioral analysis and threat intelligence to detect and stop advanced threats like ransomware, fileless attacks, and zero-day exploits in real time.
Slow Detection and Response Times.
Integrated platform optimizes network and security management through seamless AI system integration and user-friendly toggles
What is our primary use case?
I use Cato SASE Cloud Platform primarily as a single vendor, integrated SD-WAN plus SASE solution.
What is most valuable?
All features are toggle switches on the platform, making it easy to turn them on and off. It integrates with AI systems, and the dashboard provides insights into faults through an XDR platform. It offers network and security event workbenches, AI history, and summaries of faults. It is scalable for end users across network and cloud sides and saves operational costs.
What needs improvement?
The platform lacks strong security features on the edge. All security features are on the cloud. For someone who wants to break out traffic locally from the LAN, there are only basic firewalls included. I would like to see more robust edge security features to replace existing customer on-premises firewalls.
For how long have I used the solution?
I have been working with Cato SASE Cloud Platform for one year.
What do I think about the scalability of the solution?
The solution is highly scalable. As an MSSP, we find it scalable for end users across EPP platforms, network, and cloud sides. It is an ideal option for those looking for a single integrated solution and a refresh from point solutions.
How are customer service and support?
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent resources. Features are updated weekly and automatically, which is very convenient.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with solutions from Fortinet and Palo Alto. Cato offers a built-in platform perspective with all features integrated into a single platform, unlike competitors who have acquired various components like SD-WAN or CASB that may run on different platforms.
How was the initial setup?
I was not directly involved in the deployment, but our team has set up five or six customers in the last year. The platform is very easy to deploy.
Which other solutions did I evaluate?
I've worked closely with Fortinet. I'm aware of Palo Alto and Netskope but have not seen strong integrated platforms from them.
What other advice do I have?
I rate Cato SASE Cloud Platform at 9.5 out of 10. There is always room for improvement, especially in edge security features.
I Support Cato
What do you like best about the product?
CATO is reliable, the hardware, the firmware, I have had no issue
I think the Categories are well kept up to date, and detection of the app is pretty good.
Support can be great at the end
What do you dislike about the product?
I am noticing about 10 ms for interVLAN routing, which is is my opinion too much latency, and much higher than any other things I have seen.
When reviewing the monitoring, sometimes, adding multiple filters for something is not possible, or not that easy to figure it out.
The license is very expensive. I cannot believe when I removed a site there was no licensing change or saving for the customer
Support often gives useless insights on tikcet updates.
The firewall rules don't seem to have a policy checker, or I haven't seen it. The rules are not easy to understand at first
What problems is the product solving and how is that benefiting you?
sporadic Packet loss
Has good firewall and secure web gateway features
What is our primary use case?
We have been using Cato Networks as a solution for firewall and secure web gateway.
How has it helped my organization?
It's provided us the solution for firewall and secure web gateway.
What is most valuable?
The main features we use are the firewall and secure web gateway.
What needs improvement?
There isn't much to improve as we have a close relationship with them, providing information for research and development. We cannot disclose further details due to a nondisclosure agreement.
For how long have I used the solution?
We have been working with Cato Networks for two years now.
What do I think about the stability of the solution?
I would rate the stability of the solution as ten on a scale of one to ten.
What do I think about the scalability of the solution?
We chose Cato Networks due to its scalability and ability to expand the network.
How are customer service and support?
Our customer service experience is excellent, however, this might be due to our special partnership with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did a lot of evaluations. Most competitors didn't meet our needs due to pricing and functionality.
How was the initial setup?
The initial setup was done in-house and was simple.
What about the implementation team?
The setup was handled in-house, without the need for consultants.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing as seven out of ten. The pricing is flexible due to our special partnership with Cato Networks.
Which other solutions did I evaluate?
We compared it with competitors like Versa and Prisma.
What other advice do I have?
I would definitely recommend Cato Networks to other users.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Great experience so far
What do you like best about the product?
Has all the features you can ask for. Easy to navigate their portal and technical support has been helpful.
What do you dislike about the product?
Because there are so many features, it can be difficult getting to the settings you are looking for. In addition, the Cato sockets themselves do not appear to have such great hardware specs.
What problems is the product solving and how is that benefiting you?
Zero trust connectivity for off premise users. Allows us to centrally manage connections to Cato cloud and access to resources therein.
Clean Solution
What do you like best about the product?
One of the standout features of Cato is its ease of management once it’s configured. After setup, handling VLANs and managing the firewall becomes straightforward. Additionally, adding new users through Cato’s Directory services is equally hassle-free.
What do you dislike about the product?
However, one drawback is that upgrading the bandwidth capacity for a site can become expensive.
What problems is the product solving and how is that benefiting you?
Cato ensures that our various sites and external users remain connected on the same network. This simplifies VLAN management and enhances endpoint security.
Has a user-friendly dashboard and robust security features
What is our primary use case?
We primarily use the platform for monitoring purposes. It serves as a SaaS solution integrated with SD-WAN and security functionalities.
What is most valuable?
The product's most valuable features include advanced firewall capabilities for robust security, a secure gateway for safe data transmission, and next-generation anti-malware for threat prevention. Additionally, the SASE framework integrates well with our operational needs, ensuring comprehensive security and compliance.
What needs improvement?
The product's technical support could be more responsive.
For how long have I used the solution?
I have been using the Cato SASE Cloud Platform for around seven months.
What do I think about the stability of the solution?
I rate the product stability a nine.
What do I think about the scalability of the solution?
The product accommodates varying customer requirements effectively, facilitating easy scaling as needed.
I would rate the scalability an eight.
How are customer service and support?
The technical support services need improvement.
How would you rate customer service and support?
How was the initial setup?
The initial setup process was straightforward, taking about one to one and a half hours. It involved minimal complexities, handled efficiently by two individuals, primarily myself.
What was our ROI?
Based on studies from Forrester, our organization has achieved a significant return on investment of approximately 246% within less than six months of deploying Cato.
What's my experience with pricing, setup cost, and licensing?
The platform is expensive.
What other advice do I have?
Cato's user-friendly dashboard has contributed positively to our experience, making it suitable for our current operational needs.
Integrating SD-WAN has significantly optimized our network performance by enabling path selection for optimal traffic routing, WAN optimization through protocol acceleration, and seamless traffic encryption without compromising performance.
I rate it an eight.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
