Highly configurable and top quality product for incident management
What do you like best about the product?
- configurable alert routing
- configurable how alert is displayed on your communication device/app.
- easy to create/manage incidents from alerts (all in one shop for incident management and alerting)
- Best customer support experience in whole IT industry, they listen to your bug/feature requests and deliver them at amazing speed.
- configurable how alert is displayed on your communication device/app.
- easy to create/manage incidents from alerts (all in one shop for incident management and alerting)
- Best customer support experience in whole IT industry, they listen to your bug/feature requests and deliver them at amazing speed.
What do you dislike about the product?
None. I can't think of any issues/problems with this product.
What problems is the product solving and how is that benefiting you?
- ease of creating/managing incidents
- ease of managing/routing alerts to SREs/Service teams via Firehydrant signal product
- ease of managing/routing alerts to SREs/Service teams via Firehydrant signal product