My main use case for Plesk is to host domains, email hosting, and websites. In my daily work, I have hosted many websites related to e-commerce websites, ERP websites, and day-to-day email solutions using Plesk for hosting domains, email, or websites.
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Manages thousands of websites through a single control panel and supports secure domain and email hosting
What is our primary use case?
What is most valuable?
Plesk offers excellent features including Plesk email security, Plesk backup manager, and Let's Encrypt SSL. Plesk has impacted our organization positively by allowing us to host multiple domains, and we can manage thousands of websites in a single control panel. Managing thousands of websites in a single control panel has helped our team by providing a centralized environment where we can host multiple websites securely and manage the backups as well.
Plesk provides all-in-one bundle solutions such as backup, email, email hosting, and domains.
What needs improvement?
Plesk's user interface must be improved. The performance is good, but it would be beneficial if there were an option for OpenLightSpeed or any LightSpeed web server for needed improvements in Plesk.
For how long have I used the solution?
I have been using Plesk for the last six years.
What do I think about the stability of the solution?
Plesk is stable, but sometimes we face issues related to updates.
What do I think about the scalability of the solution?
Plesk's scalability is good; however, sometimes users face issues specific to Windows servers.
How are customer service and support?
Customer support is fantastic.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used WHM, cPanel, and DirectAdmin, and we switched to Plesk because it provides affordable and reliable solutions.
How was the initial setup?
I purchased Plesk through the AWS Marketplace, and we are also a Plesk partner.
What was our ROI?
Plesk has saved a lot of cost for us and for our employees as well in terms of return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was fantastic as we are getting affordable partner pricing.
What other advice do I have?
Plesk services are provided to many of our clients. I would rate Plesk overall a 10 out of 10. I chose this rating because we have been using Plesk for many years, and it has been providing reliable services and solutions. My advice to others looking into using Plesk is that Plesk is lightweight compared to cPanel, but you should still use at least two virtual CPUs and 4 GB RAM. While hosting WordPress, you should avoid cheap shared VPS plans because Plesk becomes slow and backups time out. Extensions such as Plesk Migrator and Plesk Email Security are excellent. We are a partner with Plesk, which represents our business relationship with this vendor in addition to being a customer.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Has saved weekly hours by simplifying file uploads and DNS setup
What is our primary use case?
My main use case for Plesk is for file management and to host my websites on traditional web servers.
A specific example of how I use Plesk for file management is when there was a requirement to host the websites on a traditional server. Since we cannot directly upload the files on the server, we used Plesk as a control panel and uploaded all the files there to host the website.
I didn't find much unique about my main use case for Plesk, but it is very convenient to use that interface.
What is most valuable?
The best features Plesk offers, in my opinion, include File Manager, SSL Management, email configuration, and DNS configuration. All of those are very handy and user-friendly in Plesk.
These features have helped me in my work by making tasks easier and saving time when configuring DNS right in Plesk. They are really good features.
Plesk has positively impacted my organization by being very convenient and saving us a lot of time. Previously we were using FTP file transfer to upload the files, which was very tedious, but with Plesk, it becomes very easy for us to upload files on the server. That is really convenient and time-saving for us, making it useful for the organization as well.
We save more than ten hours weekly using Plesk compared to the old FTP method.
What needs improvement?
Plesk could be improved by making the UI a little more friendly.
For how long have I used the solution?
I have been using Plesk for around four years.
What do I think about the stability of the solution?
Plesk is stable in my experience.
What do I think about the scalability of the solution?
Plesk handles growth and increased demand well.
How are customer service and support?
I do not have any experience with Plesk's customer support team as we did not require their assistance.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not use a different solution before. We used the traditional method of the FTP server.
How was the initial setup?
Plesk is deployed in my organization on cloud infrastructure.
What about the implementation team?
We use AWS as our cloud provider.
What was our ROI?
I see a return on investment with Plesk. The time saved every week is around at least 10 hours.
What's my experience with pricing, setup cost, and licensing?
Plesk was purchased by the organization, so I do not exactly know how it was bought.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Plesk.
What other advice do I have?
Functionality and support in Plesk are very good, and I do not feel anything extra. It does what it is meant for, which is a really good thing.
My advice to others looking into using Plesk is to go with it. It is a really good product, and they can save time and of course money.
I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
The best control panel for managing servers and hosting
What do you like best about the product?
I have been using Plesk for 15 years, starting from the early versions, and it has always been a reliable ally. Over the years, it has evolved alongside technology and has allowed me to optimize the management of my servers (Windows Server) and hosting.
It enables me to automate many recurring tasks such as backups and, today, it is compatible with major storage providers .
It enables me to automate many recurring tasks such as backups and, today, it is compatible with major storage providers .
What do you dislike about the product?
It lacks a wide selection of plugins and falls short in terms of security features. A more advanced software firewall would be ideal.
What problems is the product solving and how is that benefiting you?
Plesk is helping me simplify and centralize server and hosting management. It reduces the time spent on repetitive tasks such as creating accounts, managing domains, and scheduling backups.
Cancelling subscriptions has caused ongoing billing issues while integrated design has helped with deployment
What is our primary use case?
I used the product for tailored web application and WordPress hosting.
How has it helped my organization?
Initially, the integrated licensing was convenient. However, when I cancelled the subscription to transition to our own infrastructure, the subscription continued to bill us. The servers were kept online to allow a transition period and to ensure everything was functioning smoothly before removing the existing servers. During this time, I expected the licensing to automatically expire with the cancellation of the subscription. I later found out that billing would continue, and when I reached out to Amazon Web Services (AWS), I was told this is expected. The only way to stop it is to terminate the server. In other words, why allow the subscription to be cancelled if billing continues? When cancelling licenses purchased directly via Plesk, a cancellation will expire regardless of the server’s status.
What is most valuable?
The integrated design has been a benefit.
What needs improvement?
When a subscription is cancelled, the license should not continue regardless of the server state. If continued access is needed, users should purchase a monthly or alternative option directly via Plesk or another provider.
For how long have I used the solution?
I used the solution for almost two years.
Which solution did I use previously and why did I switch?
I did not use any previous solutions.
What's my experience with pricing, setup cost, and licensing?
Make sure it's a good fit, and make sure to plan on terminating servers in tandem with subscriptions to avoid additional billing.
Which other solutions did I evaluate?
I have used alternate solutions.
What other advice do I have?
What began as a pleasant experience has become frustrating due to extended billing and no responsibility taken to correct or prevent this from happening again. Responsibility is placed on the end user, with complexity between reaching out to AWS and Plesk. Even sharing this experience is met with the response that it is expected. If it is expected, then why allow the subscription to be cancelled? As we scale up, this is certainly not a good solution, which is why we have moved away from AWS. Flexibility was a key benefit; however, the experience has been poor overall, and the performance has degraded.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Hosting control panel
What do you like best about the product?
I’ve been working with Plesk for server management across multiple client projects, and while it’s established itself as a major player in the hosting control panel space, the experience has been mixed at best.
Its unified dashboard handles site deployment, security configurations, database administration, and SSL management efficiently. The interface simplifies complex server tasks through intuitive controls, making it accessible even for less technical users.
Centralized management works consistently across server environments, allowing unified control over domains, applications, and security protocols without switching interfaces. The automation capabilities handle tasks like one-click WordPress deployments and bulk SSL installations reliably, reducing manual configuration time.
Its unified dashboard handles site deployment, security configurations, database administration, and SSL management efficiently. The interface simplifies complex server tasks through intuitive controls, making it accessible even for less technical users.
Centralized management works consistently across server environments, allowing unified control over domains, applications, and security protocols without switching interfaces. The automation capabilities handle tasks like one-click WordPress deployments and bulk SSL installations reliably, reducing manual configuration time.
What do you dislike about the product?
Pricing structure becomes prohibitive at scale, with annual increases and premium extensions significantly raising costs.
Resource management struggles on lower-tier servers, occasionally causing performance bottlenecks during peak loads.
Resource management struggles on lower-tier servers, occasionally causing performance bottlenecks during peak loads.
What problems is the product solving and how is that benefiting you?
Consolidating server management tasks into a single platform eliminated our need for fragmented tools, reducing administrative overhead.
The standardized interface accelerated onboarding for junior IT staff while maintaining enterprise-grade security protocols. However, budget constraints emerged as the primary operational hurdle due to unpredictable licensing costs.
The standardized interface accelerated onboarding for junior IT staff while maintaining enterprise-grade security protocols. However, budget constraints emerged as the primary operational hurdle due to unpredictable licensing costs.
Plesk Administrator
What do you like best about the product?
It allows me to manage multiple sites, applications, security, and performance from one dashboard—whether on Linux or Windows.
What do you dislike about the product?
While Plesk offers a lot of features, the cost can add up—especially when you scale or need premium extensions. It’s not the most budget-friendly option for small projects.
What problems is the product solving and how is that benefiting you?
Plesk consolidates everything into a single, user-friendly interface. This simplifies routine tasks like deploying websites, creating databases, managing DNS, and installing SSL certificates—all from one place.
Plesk: The best server management platform for Linux
What do you like best about the product?
I've used a lot of web services in my career but Plesk is a platform that I am not going to let go. Managing hundreds on website instances, configuring servers, generating backups and updating WordPress plugins have never been so easy. It's centralized, secured in the cloud and reliable at all times. Best, we could install our Plesk server within minutes be it with IONOS Cloud or Google Cloud. Customer support is knowledgeable, kind and professional all the way. While we use Plesk daily, our major updrades are quarterly.
What do you dislike about the product?
Many of the add-ons are costly and it would be appreciated if a subscription package could be made available to get access to all of them at an affordable price.
What problems is the product solving and how is that benefiting you?
Managing multiple websites seamlessly.
Awesome control panel for hosting management
What do you like best about the product?
Plesk has very simlified interface to manage VPS/Dedicated Server. a non technical person can easily host domain, manage hosting account, install SSL, CMS platforms can be easily configured.
What do you dislike about the product?
Redirection is not easy, price has suddenly increased a lot, very less and costly antivirus is available in market.
What problems is the product solving and how is that benefiting you?
I have a VPS (Linux), using Plesk to manage my hosting, I can easily add domain, add reseller, resource utilisation monitoring is there. all popular SSL is there to intall in easy steps.
Best Control panel for website hosting and servers management
What do you like best about the product?
Domain and hosting management for shared hosting environment. We can manage server and it's resources and it has intuitive interface for management. Customer support is awesome. They resolved the case promptly with RCA
What do you dislike about the product?
Regular updates. Required dedicated IT person to manage the website and server.
What problems is the product solving and how is that benefiting you?
Earlier we are using IIS and Apache to manage website. It has lots of manual and development complexity. It donot provide a manage way for our shared customer
While using the plesk we get a console to manage website domain customer subscription.
While using the plesk we get a console to manage website domain customer subscription.
expensive & buggy owned by same company that owns Cpanel
What do you like best about the product?
it's just ok. when it does have an error you google it and it will always be some 4 year old error thousands of other users have, and you will spend hours trying to get a solution. 8 times out of 10 you will not fix the error.
What do you dislike about the product?
Buggy, always something going on with it
expensive, and price increases frequently
Owned by same company that owns Cpanel
Security is lacking
expensive, and price increases frequently
Owned by same company that owns Cpanel
Security is lacking
What problems is the product solving and how is that benefiting you?
server and website management
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