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111 AWS reviews

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    reviewer1341057

Guides clients to manage hybrid cloud complexity through a unified Linux environment

  • September 16, 2025
  • Review from a verified AWS customer

What is our primary use case?

I don't directly use Red Hat Enterprise Linux (RHEL). I advise our clients to select this kind of technology for their hybrid cloud requirements.

When looking at hybrid cloud, the entire ecosystem is very complex; public cloud, private cloud, everything comes together and becomes very difficult to manage. The best use case I can see when Linux systems are involved is to use one common platform to manage all the infrastructure and the platforms on top of that. Red Hat Enterprise Linux (RHEL) would be the best choice for that particular use case.

What is most valuable?

The ability to manage complex environments, especially when it comes to hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL). The reduction in complexity, ease of use, and managing the entire hybrid cloud landscape was easier with this software. Service mesh and Kubernetes support contribute significantly, allowing better handling of complex cloud-native applications efficiently.

We use third-party platforms to manage the risks and put the security guardrails in place, and Red Hat Enterprise Linux (RHEL) has its own native security guardrails as well, so we use both.

Indirectly, we help other enterprises implement this solution, and I can tell how other enterprises are benefiting. They reduce complexity and achieve faster time to market as they improve efficiency and use these tools to improve their development process. This helps them move faster and release their software as soon as possible.

We are trying to move most of our workloads to public cloud environments; however, not everything will go to the public cloud. We are trying to find a balance between on-premise, private cloud, and public cloud. Currently, the split is 50% on public cloud, 40% on private, and 10% on on-premise.

Since we started recommending and our clients started using it, I can see the cost-to-performance ratio go up by over 50%.

What needs improvement?

I would suggest focusing more on the cloud-native aspect. Kubernetes and microservices are built in natively; however, it would help to bring the service mesh and service mesh handling. That would be one of the improvement areas.

Most importantly, since we deal with mostly Fortune 500 clients who are global in nature, as the data is siloed from multiple sources and has to be pulled in, it's very important that the data is secure and all the security guardrails are in place.

Since Red Hat Enterprise Linux (RHEL) 10 was recently launched, there were some bugs that needed to be fixed and performance issues. If those are cleared, then it would be a good fit for everyone.

What do I think about the stability of the solution?

There has not been much downtime with the system.

What do I think about the scalability of the solution?

The scalability is above average. It has scaled up and created its portfolio in line with market demands.

How are customer service and support?

The customer service was good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any previous solutions.

How was the initial setup?

Deployment is fairly easy. The support that is required is appropriate for both full-fledged full stack developers and starting developers. The support overall is good.

What about the implementation team?

We implement mostly through service integrators who help to do the groundwork.

What was our ROI?

Since IBM's acquisition, we thought there might be some changes, yet surprisingly, it was kept aside. IBM was kind enough to let them operate on their own, which is a plus sign. The stability has been good, and we have no complaints.

What's my experience with pricing, setup cost, and licensing?

The pricing was good and did not affect much of the decision-making. It was appropriate, though I would suggest the team improve upon offering higher discounts on bulk purchases.

Which other solutions did I evaluate?

There are not many options available besides Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I am a principal catalyst who works with AWS, Azure, Google Cloud, the hyperscalers, public cloud, and private cloud, both on the client side and on-premise.

The ability to manage complex environments, especially regarding hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL).

I rate Red Hat Enterprise Linux (RHEL) a nine out of ten.


    reviewer2757639

Commands and packages have supported automation through shell scripting and cron job management

  • September 16, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have been using Red Hat Enterprise Linux (RHEL) on and off for at least 10 years, as I've changed many companies. My main use cases for Red Hat Enterprise Linux (RHEL) are mostly on the server-side for deployment.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I most appreciate are the inbuilt commands and the packages that come with it, which are pretty helpful for us, as we usually deal with a lot of shell scripting. These features benefit my organization by allowing us to write cron jobs and related tasks.

What needs improvement?

I don't have much to say about how Red Hat Enterprise Linux (RHEL) can be improved.

For how long have I used the solution?

I have been working in my current field for 20 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) helps me solve the pain point of periodically needing to keep it updated, but apart from that, it's very stable, which is one of the best things about it. We have already expanded usage.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of my organization, and within on-prem, it's very easy to scale it, so we've never had any problems. The process has been smooth; even on-prem, it's all automated, and we are using OpenShift, so using that software makes it very easy to scale.

How are customer service and support?

I evaluate customer service and technical support from Red Hat Enterprise Linux (RHEL) as very good; I have personally called customer support and was surprised at how easy it is to get a hold of someone. It was easy for them to come to a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), my company was using different Linux environments before moving to RHEL, although mostly the companies that I've worked in have always used Linux for deployment.

How was the initial setup?

The deployment model for Red Hat Enterprise Linux (RHEL) includes both on-premise and cloud, as we are using OpenShift for on-prem and cloud also.

What about the implementation team?

We have our migration and upgrade team which manages Linux; as soon as the new, stable version of Linux becomes available, we try to update our Linux version to the latest.

What was our ROI?

I have seen a return on investment with the solution; in our team, we have noticed that the cost doesn't increase drastically, and it's a very stable product, although this is not my domain since mine is very specific, mostly development.

Which other solutions did I evaluate?

Before selecting Red Hat Enterprise Linux (RHEL), my company considered different Linux environments, as I have worked in Fedora, Red Hat, and Ubuntu, but I feel most companies now are adopting or going with RHEL due to its stability and better pricing; again, this is not my domain, I can just surmise.

What other advice do I have?

My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is to go for it, as it's a pretty stable product. On a scale of 1 to 10, I would rate Red Hat Enterprise Linux (RHEL) overall around an 8.


    Mick Delacruz

Enterprise packages and security reduce configuration while free trial options need improvement

  • September 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is when I was working with another company, where we used the Ansible Automation Platform provided by Red Hat and OpenShift, primarily for any code automations and server productions.

I have additional insights about my main use case for Red Hat Enterprise Linux (RHEL); we've used it as a standalone server for different products, more specifically as an Ansible server and key servers, just provided by virtual machines.

What is most valuable?

The best features that Red Hat Enterprise Linux (RHEL) offers include how comprehensive the enterprise packages are, as you can get stuff included with it and the documentation that follows, which I think is good even though it is a Linux distribution that you have to pay for.

I also appreciate Red Hat Enterprise Linux (RHEL)'s built-in security features, as they require less configuration and include compliance associated with it. More specifically, regarding the documentation, if I had any specific questions about Red Hat Enterprise Linux (RHEL), I could go directly to the website and find the answers there.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization by providing a lot of security to run all of the systems we had in a particular environment, especially since I worked with more government operations, where security was the top priority, which Red Hat prioritized. We didn't have to worry about security configurations within the infrastructure, saving us time, and it was easy to navigate if you had a great background in Linux, plus Red Hat support was very helpful with any specific questions on the product.

What needs improvement?

I wish that Red Hat Enterprise Linux (RHEL) had more free options available; there are similar Linux distributions, but in terms of training and certification, I think it would be beneficial if there were a better free trial, allowing users to gain better experience with the platform itself.

That's the main improvement needed for Red Hat Enterprise Linux (RHEL).

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about two years.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is stable and handles growth and changes efficiently, specifically with new AI platforms being integrated.

How are customer service and support?

I have not experienced customer support for Red Hat Enterprise Linux (RHEL).

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before Red Hat Enterprise Linux (RHEL); it was strictly Red Hat Enterprise Linux (RHEL).

What was our ROI?

I cannot share any return on investment from using Red Hat Enterprise Linux (RHEL).

What's my experience with pricing, setup cost, and licensing?

I never dealt directly with the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) since that was managed by someone above me; it was more about day-to-day use cases for me.

What other advice do I have?

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be sure to look into the documentation and review the products because it is very customizable, and I would recommend using it for an enterprise.

I choose a rating of seven for Red Hat Enterprise Linux (RHEL) because it is not a solution I use every single day. I rate it higher because it is applicable across multiple infrastructures Azure and AWS Cloud, but it is not universally used in particular environments, especially the one where I currently work, which is not really code-dependent.

I was offered a gift card to do this interview regarding Red Hat Enterprise Linux (RHEL), but that's the only business relationship my company has with this vendor.


    Mohamed_Atta

Support team significantly improves secure application deployment

  • September 01, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) at work involves using the EKS Kubernetes cluster on AWS, which is hosted on managed nodes based on Red Hat Enterprise Linux (RHEL) 9.4.

On a daily basis, I manage these nodes, execute commands to check connectivity, investigate network issues, and gather metrics such as CPU and RAM usage. Red Hat Enterprise Linux (RHEL) is integral to my daily work, as I regularly log into these nodes to execute commands, check network issues, and monitor capacity.

What is most valuable?

One of the best features Red Hat Enterprise Linux (RHEL) offers is the premium support, which is particularly noteworthy in version 9.4. If we encounter an issue, we can contact the support team anytime, and a technical support representative works with us to find the root cause. The support team helps us find and solve issues quickly and effectively.

While many features in Red Hat Enterprise Linux (RHEL) are common to all Linux distributions, RHEL stands out due to its vast community and comprehensive feature set. Red Hat has the largest market share among Linux distributions, and its exceptional support distinguishes it from other distributions. Additionally, it is renowned for its stability, security, ease of use, and community engagement.

Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices. We chose RHEL 9.4 for its stability, security, and excellent support. When running our Kubernetes cluster on AWS, RHEL proves to be an excellent choice for deploying our applications in a secure environment.

Using Red Hat Enterprise Linux (RHEL) 9.4, we enhance our security through features such as SELinux, which significantly improves our environment's security and stability. We have used RHEL-based nodes since the inception of our organization and the My Vodafone app project in Greece, contributing to improved security, performance, and stability throughout our operations.

What needs improvement?

The primary area for improvement in Red Hat Enterprise Linux (RHEL) relates to accessibility and training resources rather than the operating system itself. Red Hat should provide more training opportunities and make learning materials more accessible to users and customers.

Specifically, the documentation should be more accessible, and Red Hat should consider offering free training or virtual machines beyond just ISO files. A free virtual machine on the cloud would be valuable for people to try and become familiar with RHEL, as installing a virtual machine from an ISO can be complex. A pre-installed RHEL virtual machine would make it easier for people to learn and experience the distribution.

I rate Red Hat Enterprise Linux (RHEL) eight out of ten because while it's an excellent score, there is room for improvement in accessibility. Unlike other distributions such as Ubuntu or Arch Linux that are readily available, Red Hat should create more opportunities for users to try their system through easily accessible virtual machines on their website or other public platforms.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for eight years, starting before my career as a DevOps and system admin engineer.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux (RHEL) for my organization is exceptional, and it handles growth and increased demand effectively. The support system particularly enhances its scalability capabilities.

How are customer service and support?

The customer support of Red Hat Enterprise Linux (RHEL) deserves a perfect 10 out of 10, as it is one of the most valuable aspects of the system.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before Red Hat Enterprise Linux (RHEL). We started with RHEL 7, upgraded to 8, and are now using version 9.4.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing process for Red Hat Enterprise Linux (RHEL) is straightforward, and I have not encountered any challenges in conducting these operations.

What other advice do I have?

My advice for others considering Red Hat Enterprise Linux (RHEL) is to strongly consider it as one of the most secure, stable, and efficient options compared to other distributions. I have always chosen RHEL as my first choice without evaluating other options. I rate this solution 8 out of 10.


    reviewer2754144

Automation and reliability transform workflows with robust operating systems

  • September 01, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) primarily as a server. Most of our servers are running on Red Hat Enterprise Linux (RHEL). Through Red Hat, we support all our functions and use it for automations and everything practical.

I have used Red Hat Enterprise Linux (RHEL) in the past for coordination with Red Hat OpenShift, Grafana, Prometheus and some automation tools such as SaltStack and Python scripts.

What is most valuable?

Red Hat Enterprise Linux (RHEL) brings a robust operating system that has stable and solid versions. It gives you many tools to automate things. It is a secure system, so you need patching, but not as much as other operating systems. It also has very good user and access management with lists, privileges, and SELinux.

As an automation solution, Red Hat Enterprise Linux (RHEL) solves a significant percentage of manual work, but I cannot measure it as my job position doesn't base on such measurements. I cannot give exact numbers about how much it has helped us, but it is substantial.

Automation with Red Hat Enterprise Linux (RHEL) has changed many things because manual tasks take time and can lead to mistakes. If you automate a task, the same process will run repeatedly without any mistakes. I cannot count the time we gained from automations because the position isn't responsible for keeping numbers and metrics.

What needs improvement?

I think the disk management of Red Hat Enterprise Linux (RHEL) can become better with more efficient tools. The implementation of AI was a concern, but the newest version of Red Hat Enterprise Linux (RHEL) 10 has implemented an AI feature.

Regarding the disk management of Red Hat Enterprise Linux (RHEL), physical disks, logical disks, and physical volumes could become much easier to manage.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the last three to four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is one of the most stable operating systems. You don't have to restart servers often and its kernel is very stable. You don't need to have many issues fixed. It doesn't give many errors that require troubleshooting if you don't interfere with it. It has been very reliable.

What do I think about the scalability of the solution?

With on-premise Red Hat Enterprise Linux (RHEL), scalability is not easy because I cannot deploy new machines. In my previous jobs, where Red Hat Enterprise Linux (RHEL) was running on virtualization, I could deploy more VMs easily.

What other advice do I have?

If organizations are looking for a strong, stable, and robust solution for their environment, they should consider Red Hat Enterprise Linux (RHEL), but keep in mind to train their team and provide them with certifications and hands-on experience because it's not an easy operating system. I rate Red Hat Enterprise Linux (RHEL) an eight out of ten.


    Roman Fandrich

Reliable security features ensure smooth cloud deployment

  • September 01, 2025
  • Review from a verified AWS customer

What is our primary use case?

Related to stability, security, and reliability, the absolute bedrock of Red Hat Enterprise Linux (RHEL) is that it uses rigorously tested, mature software versions. While not always the latest, this ensures zero unexpected changes, which is critical for systems that must run for years without failure. The security hardening includes tools such as SELinux, FirewallD, and SCAP.

I previously used Ubuntu workloads because they were a good option for another company. When talking about Linux or Unix environments, there are many open source options such as CentOS or Ubuntu that differ from Red Hat Enterprise Linux (RHEL).

In most cases, the workloads are running in AWS. We are natively performing and invoking the instances by auto-scaling group primarily on EC2 instances, some of Fargate, ECS, or Fargate workloads, and that is where I experiment with Red Hat Enterprise Linux (RHEL).

What is most valuable?

I am working mostly in cloud environments, but also on-premise. My work includes various DevOps and operation tasks such as provisioning, automating with Terraform and Ansible, performing patching tasks, troubleshooting web services, and other infrastructure tasks per day.

We are using Red Hat Enterprise Linux (RHEL) in all our production workload environments, particularly in cloud adoption for AWS. We have very useful features from the marketplace for AWS that help us optimize our current workloads.

Regarding core Red Hat Enterprise Linux (RHEL) and infrastructure optimizations, we utilize performance profile tuning and IDM profiles for database heavy marketplace back-end. We use throughput performance or latency performance for mixed workloads, deploying specific tune profiles with pre-configured kernel parameters. The system includes kernel parameters tuning, file systems to optimize virtual memory settings, and XFS by default for Red Hat Enterprise Linux (RHEL). Security enhancements include SELinux enforcement with custom policies. For architectural and application optimizations, we use containerization with Podman for Kubernetes workloads and orchestration with OpenShift with Kubernetes.

What needs improvement?

The workloads primarily run in AWS. We are natively performing and invoking the instances by auto-scaling group on EC2 instances, some of Fargate, ECS, or Fargate workloads, and that is where I experiment with Red Hat Enterprise Linux (RHEL).

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about two years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is really stable. I have not experienced any downtime related to workloads or operating system issues so far. Regarding scalability, it has been rational, though I do not have extensive experience with particular use cases. The experience has been smooth overall.

How are customer service and support?

The customer support is excellent. I reached out to them once about a monitoring matter, and the attention was really good. My rating would be nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was very easy. While I am not in the finance department or performing license management, I believe it is really easy to use. I am not currently in charge of budget strategy, so I cannot provide detailed information about that matter.

What other advice do I have?

I would recommend Red Hat Enterprise Linux (RHEL) for production workloads in AWS or any cloud environment. In my case, it is AWS, and I have practical experience with critical workloads in on-premises solutions. The experience has been good, and I would recommend Red Hat Enterprise Linux (RHEL) to other customers or partners.

My company is a Red Hat partner. I was offered a gift card for providing this interview.

I use other tech products such as Scalr for FinOps in cloud environments, Splunk for monitoring, and AWS Backup for native cloud backup solutions.

The overall rating for Red Hat Enterprise Linux (RHEL) is 9 out of 10.


    ParthPanchal

Server reliability enhances cloud analytics efficiency with fast reboot and infrastructure flexibility

  • September 01, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am working on a Cloud Infra project in which many analytics applications are hosted on Cloud Infra, and their applications are hosted on Red Hat Enterprise Linux (RHEL).

The applications are customer-facing and mainly focus on analytics regarding an automotive company.

The experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was pretty smooth, as we can subscribe the servers from the RHEL portal.

We use Red Hat Enterprise Linux (RHEL) on both on-premises and public cloud.

What is most valuable?

One of the best features of Red Hat Enterprise Linux (RHEL) is that it is lightweight and it is the industry standard.

Whenever I start the servers, they switch on very fast compared to other Linux servers.

We can deploy clusters in Red Hat Enterprise Linux (RHEL), and we can scale up and scale down our infrastructure with the help of the RHEL server.

The subscription model and vendor support are also good. We can subscribe our servers to RHEL so that we can get the packages installed for our project-related dependencies.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization. The speed of the applications has improved after deploying them on RHEL.

Whenever we face an issue and need to reboot the server, it comes up very fast compared to other servers, and it has improved the latency of our applications.

Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it.

What needs improvement?

There should be some automation for patching the servers in Red Hat Enterprise Linux (RHEL). Patching in the sense that automatically, whatever servers we need, we can patch them using a utility present inside RHEL.

It is stable, but compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications. If improvements can be made in RHEL so Docker and Kubernetes-based applications can be deployed more easily, that would be great.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the past six months.

How are customer service and support?

Red Hat Enterprise Linux (RHEL) scales up very easily, and RHEL vendor support is also good; it has helped us many times.

We are using Red Hat Enterprise Linux (RHEL) from the start; we can see that RHEL provides good vendor support and bug fixes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not evaluate any other options before choosing Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I can see more improvements can be added to Red Hat Enterprise Linux (RHEL). They provide many certifications such as RHCE and RHCSA which are very important for learning Linux, learning about automation, and deploying the servers in the cloud.

The architect-level certifications are very important. The customer support for Red Hat Enterprise Linux (RHEL) rates around an eight.

Red Hat Enterprise Linux (RHEL) is a great platform to learn Linux. Red Hat provides many certifications such as RHCSA, RHCE, and RHCA, which is architect level.

RHCA is an architect-level certification through which you can learn Ansible and many automation-related activities in Linux; it can help you grow your Linux knowledge as a professional in the IT industry.

I would rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.


    Venkatramireddy K

Ease of managing workloads and saving time with effective infrastructure automation

  • September 01, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux (RHEL) for our workloads, DevOps and SRE workloads, to manage our application and CI/CD pipeline runs.

We use Red Hat Enterprise Linux (RHEL) in our DevOps and SRE workloads for DevOps and CI/CD pipeline runs and also for managing our infrastructure.

We mostly use Red Hat Enterprise Linux (RHEL) to automate our infrastructure, and we use it to automate our image cataloging and all those things.

What is most valuable?

The best features Red Hat Enterprise Linux (RHEL) offers are that it is very easy to use, and the commanding is also straightforward. It's easy to install, easy to configure, and easy to manage all aspects.

When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands. When we upgrade the OS version, it is without downtime. We can run that in minimal time.

Red Hat Enterprise Linux (RHEL) has positively impacted our organization because all of our enterprise applications run on Red Hat RHEL only, which is the enterprise version. For our application runs and application connections, we use Red Hat, which is very helpful for managing our entire application.

We have very minimal downtime, which is beneficial for us. We can improvise our application connectivity and interconnection. Everything performs exceptionally well.

What needs improvement?

As of now, there are no notable things to advise, from my understanding. As per customer interaction, Red Hat Enterprise Linux (RHEL) listens, every word is counted, and it is improved. At this point, everything performs as expected.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for almost five-plus years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is always stable, and I definitely recommend choosing RHEL.

What do I think about the scalability of the solution?

In terms of scalability, reliability, and application upgradation, I am satisfied with Red Hat Enterprise Linux (RHEL).

How are customer service and support?

The customer support is very interactive and provides quick responses. It is very helpful for us to improve our system.

How would you rate customer service and support?

Positive

How was the initial setup?

When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands.

What was our ROI?

In terms of investment, we have saved both time and money.

In terms of hourly and weekly savings, we save almost six to seven hours per week with Red Hat Enterprise Linux (RHEL). This is based on user experience, deployment, configuration, and high availability perspectives.

What's my experience with pricing, setup cost, and licensing?

At the enterprise level, the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is as expected. It's quite standard - not very high, not very low. It's appropriate because the support is provided within and depends on our SLO and SLA.

What other advice do I have?

Everything is set as expected, which is quite good. We are also expecting the same kind of support from Red Hat. All aspects look good.

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 9.5.


    Geetha D

Saves time with automation and improves operational efficiency

  • September 01, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been using Red Hat Enterprise Linux (RHEL) regularly in my current role since 2021, and I leverage RHEL for our daily Linux administrator administration tasks, orchestration tasks, patching, monitoring, and self-healing, while ensuring compliance with all security standards. From a product perspective, RHEL's robustness allows us to use Ansible, Jenkins, and ArgoCD to optimize our CI/CD processes, and we manage more than 50 clusters across five regions: Amer, Paris, Hong Kong, North Singapore, ensuring all deployments are secure. It is reliable and offers enterprise support, making it suitable for scaling workloads in both on-prem and cloud environments.

I have been using Red Hat Enterprise Linux (RHEL) on a daily basis as a foundation for my DevOps and Kubernetes infrastructure tasks, where it stands out as a primary tool for managing clusters. I regularly monitor system administration tasks such as patching, performing OS level troubleshooting on RHEL servers, and executing kernel updates on a monthly cycle, all while leveraging automation using Ansible. For monitoring, we utilize Prometheus, Grafana, and Kibana to visualize performance metrics, health checks, and set up alerts for CPU, memory, and disk usage on RHEL nodes. Regarding container orchestration on Kubernetes, we are responsible for deploying and maintaining workload shifts on OpenShift and Kubernetes clusters, which are built on RHEL nodes to ensure stability and scalability. Thus, RHEL is a core VM for both Kubernetes and OpenShift, with OpenShift being the main focus to ensure our infrastructure is stable and ready for daily use.

What is most valuable?

The best features I have seen in Red Hat Enterprise Linux (RHEL) include its scalability, enterprise-grade security, and stability. It incorporates features such as SELinux, kernel live patching, and RBAC systems, making it very reliable for production environment workloads, allowing for automated cycle processes akin to Kubernetes, which can manage itself over long-term stability, demonstrating good, consistent performance along with integrated Linux support via Ansible and OpenShift. Thus, RHEL is a trustworthy platform.

Compared to other operating systems, Red Hat Enterprise Linux (RHEL) is specifically designed for production environments. It integrates tightly with OpenShift, Ansible, and other tools that others cannot deeply support. RHEL seamlessly works in hybrid cloud and container platforms, and in comparison to Windows, RHEL provides greater flexibility for containerization and DevOps-related tools, making it a more reliable option.

In Societe Generale, Red Hat Enterprise Linux (RHEL) has helped us maintain a secure environment across our container platforms through SELinux and kernel patching, which has directly lowered the risk of downtime and improved trust in the system. Notably, the ability to automate server patching and manage cluster upgrades has eliminated the need for manual intervention, significantly reducing errors and saving several hours of work. As a result, our team can focus on more innovative topics rather than repetitive tasks, leading to improved deployment times and increased reliability by around 20 to 25%. Overall, RHEL has made scaling applications in hybrid cloud environments much smoother, positively impacting my organization by providing a stable and secure platform.

By using Red Hat Enterprise Linux (RHEL), our team saves approximately 10 hours per week on routine patching and monitoring housekeeping tasks, which allows us to focus more on innovation topics. The time saved has led to improved knowledge among the team on how to create pipelines and better support application teams, thereby positively influencing delivery timelines and productivity.

What needs improvement?

Red Hat Enterprise Linux (RHEL) is stable and secure, but I think one area for improvement is that licensing should be automatically updated, particularly in multiple environments. Additionally, a faster GUI experience would save time, which would enhance usability.

From the suggestions for improvements, I would advocate for simplifying license management and providing a more efficient web console that can run RHEL faster. Furthermore, built-in tools for monitoring and automation should be made easier to grasp, as we create many dashboards using Grafana, which are much needed.

For how long have I used the solution?

I have been working in my current field for more than four years.

Which solution did I use previously and why did I switch?

I have only used Red Hat Enterprise Linux (RHEL) and did not evaluate other options, as RHEL is very stable and designed according to its lifecycle. My consistent experience with RHEL underpins its foundation for OpenShift and Kubernetes clusters, supporting critical applications without unexpected failures, especially with Ansible handling our patching, which contributes to better stability.

What's my experience with pricing, setup cost, and licensing?

From an organizational perspective, Red Hat Enterprise Linux (RHEL) pricing is justified for entry-level support, especially given the long lifecycle of kernel patching. Once deployed, RHEL demonstrates smooth operations that considerably reduce long-term operational costs. Utilizing RHEL with automation saves both time and money by preventing manual patching and minimizing downtime, allowing users to focus on more valuable tasks. Despite the initial setup effort, once implemented, RHEL significantly delivers savings in both money and time through automation, resulting in smoother daily operations.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) exhibits high scalability, as adding more CPU, memory, and storage to a single system is seamless within my organization, enabling applications to scale easily across on-premises clusters. I could rate its scalability between 8 to 10 on a scale, as it provides enterprise-grade stability and flexibility for workload scaling in various environments, whether they consist of a few servers or thousands. The primary area needing improvement is the speed of scaling operations.

My advice for others considering Red Hat Enterprise Linux (RHEL) is to take full advantage of its automation capabilities and how the system is set up. Utilizing tools such as Ansible can save considerable time across patching, upgrades, and other administrative tasks. I recommend focusing on RHEL's scaling capabilities compared to other operating systems and highlighting the efficiency of the monitoring tools available, such as Prometheus and Grafana. Thus, I believe RHEL is an excellent choice for facilitating organizational growth and enabling smooth scaling without issues. I rate this solution 9 out of 10.


    Presiyan Rusinov

Administer Linux servers efficiently for three years with fewer outages

  • September 01, 2025
  • Review from a verified AWS customer

What is our primary use case?

For administering Linux servers, my main use case for Red Hat Enterprise Linux (RHEL) is focused on day-to-day tasks.

I used Red Hat Enterprise Linux (RHEL) on newly deployed on-prem VMs for the company I work for, which adds to my use case.

What is most valuable?

Stability definitely stands out to me as one of the best features Red Hat Enterprise Linux (RHEL) offers.

What makes Red Hat Enterprise Linux (RHEL)'s stability stand out for me is that I've noticed it's very error-prone, which I appreciate.

Since using Red Hat Enterprise Linux (RHEL) instead of Ubuntu, my organization has seen more stability in our infrastructure.

I noticed fewer outages and less downtime as specific outcomes since we began using Red Hat Enterprise Linux (RHEL).

What needs improvement?

I appreciate Red Hat Enterprise Linux (RHEL) the way it is right now, and I believe it can be improved but have no specific requests.

If I had to imagine one thing that could be even better about Red Hat Enterprise Linux (RHEL), it would be more information in the man pages.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for three years now.

What do I think about the stability of the solution?

In my experience, Red Hat Enterprise Linux (RHEL) is indeed stable.

What do I think about the scalability of the solution?

Scalability for Red Hat Enterprise Linux (RHEL) is excellent; it can easily grow with my organization's needs, making it easy to add more servers or resources as needed.

How are customer service and support?

I have interacted with Red Hat's support team, and I find their customer support to be pretty much okay.

On a scale of 1 to 10, I would rate the customer support for Red Hat Enterprise Linux (RHEL) a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before switching to Red Hat Enterprise Linux (RHEL), we used Ubuntu, but we decided to make the switch because of stability.

What was our ROI?

I think Red Hat Enterprise Linux (RHEL) saved nearly 20 or 30% of our money, indicating a positive return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was straightforward, without facing any challenges.

Which other solutions did I evaluate?

Before choosing Red Hat Enterprise Linux (RHEL), we evaluated SUSE, but we preferred RHEL for its more stable ecosystem.

What other advice do I have?

My advice to others looking into using Red Hat Enterprise Linux (RHEL) is to examine its ecosystem.

My company doesn't have a business relationship with Red Hat beyond being a customer.

I was offered a gift card or incentive for this review.

I don't have any additional thoughts about Red Hat Enterprise Linux (RHEL) before we wrap up.

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten overall.