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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,101 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sindhura K.

Dynatrace platform

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The most AI technoloy and cloud platoform is present like monitoring, problem alerts, createing dashboards, analysing the root cause of the issues , integration of the applications many more.
What do you dislike about the product?
No dislike at present but it is very useful in all aspects, like keeping in maintenance, real user monitoring to monitor, once one agent installed all will detect automatically.
What problems is the product solving and how is that benefiting you?
Synthetic monitoring, log monitoring, Application performance monitoring, alert monitoring, maintenance windows, Real user monitoring, one agent installation to capture automatically this are all solutions to solve the issues


    Jason S.

3 years experience on platform deployed as Service Offering

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a broad set of capabilities, making it ideal for organizations with heterogeneous environemnts and a shallow yet very wide set of deployed technologies. Dynatrace provides plenty out-of-box capabilities to handle most of your monitoring needs. Dynatrace, as a platform, is designed for organizations to customize and develop their own monitoring solutions using Dynatrace native capabilities and keeping all metrics in a single system for deeper analysis that allows for the correlation of data across all monitored systems.
What do you dislike about the product?
The product is not well tested for Quality Assurance as each release introduces unusual behaviors and new features are half-baked, not fully implemented, remove existing functionality, and have basic interface issues and inconsistencies. Support cases generally go unresolved because development teams believe the behaviors are expected and working as designed rather than listening to the client's problems regarding the tools approach or being told a solution is on the way, which generally takes 6 months to a 1 year to materialize.
The API first approach is problematic because most system users are not developers and require an intuitive user interface to utilize Dynatrace's monitoring and analysis capabilities successfully. The time between API and UI linkage is closer to 1 year to never. In some cases, the APIs are also not well-defined or thoroughly documented.
A common complaint is that Dynatrace provides enough capability or documentation to introduce a feature but never goes deep enough to feel fulfilled by the capability.
What problems is the product solving and how is that benefiting you?
Dynatrace provides the ability to understand the health of our services and applications from the user's perspective. This improvement in monitoring enables our organization to resolve systems issues, application availability issues, and user experience issues before end-users call the helpdesk. Dynatrace provides deeper insight into the application's code and integrations with dependent systems so that the root cause of more complex problems can be realized much faster.
By implementing Dynatrace, we have decreased the number of monitoring applications and solutions. Metrics are now all in the same place, allowing for cross-system analysis. These factors have benefited our operations teams in detecting problems, broken down silos between the levels of operation, and forcing collaboration among teams when resolving issues.


    Conrado Antonio C.

Dynatrace: A game changer for APMs

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace does not just give you infrastructure health but every single detail you need to monitor your whole application from backend services to your front end application.
What do you dislike about the product?
From the day we started using Dynatrace there was nothing that we did not like about Dynatrace as it it has been a very helpful tool in our application and our infrastructure.
What problems is the product solving and how is that benefiting you?
Dynaatrace changed our way of monitoring from a reactive perspective to a very proactive approach, the AI of Dynatrace lets us correct mistakes in our application before they even become problems.


    Leonardo V.

Dynatrace partner insigth

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
It gives you a lot of observability of all of your infraestructure and you can make a lot ot decisions with all the information they give you, also you can use that info to create usefull dashboards
What do you dislike about the product?
Sometimes the complexity is to much to for nontechnical users, even the university cant give sometimes a lot of details about something because of the complexity they have
What problems is the product solving and how is that benefiting you?
It solves the problem of infraestructure observability across a lot of servers and also the oportunity to see all of that information in one place, in an automated way.


    Alex H.

Fantastic Observability Platform; game changing impact

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
We were looking for a solution to help with a complex technology ecosystem and its fragmented observability tooling. Dynatrace has delivered exactly that - a solution that allows us to finally instrument our end-to-end customer journey across Serverless, Kubernetes and legacy technology platforms. It's dramatically reduced our MTTR by about 70% and allowed us to find issues in our applications that have impacted response times by 40% and have existed for years. It's become a core part of our development tooling.
What do you dislike about the product?
Dynatrace, as an expansive platform has quite a steep learning curve; this is particularly true in organizations where the observability mindset may not be mature. If I were to look to deploy Dynatrace to a new organization, I'd focus on the cultural elements of the transformation alongside the technological aspects.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us solve the end-to-end observability issue and introduce APM across all our applications, regardless of their base technology. It's become the glue that manages the health of our technology stacks and a vital insight into where engineering teams should be focussing their efforts.


    Amaresh A.

One of the best observability tool.

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Breadth coverage. Large tool integration coverage through Dynatrace Hub. Grail, Causal AI.
What do you dislike about the product?
Mainframe coverage, AS 400 Coverage, Batch Database coverage.
What problems is the product solving and how is that benefiting you?
It helped in fixing enormous false positive alerts from multiple observability solution by tools consolidation from 5 to 1.


    Richard W.

Typical User of Dynatrace

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
network Dashboards and purepaths. Enjoy the SaaS product
What do you dislike about the product?
SSO and user authentication, and the amount of data could be refined as there are a lot of false positives with DAVIS.
What problems is the product solving and how is that benefiting you?
Allows us to pinpoint application issues and RCA for exceptions or failed API calls.


    Veysel F.

Head of Devops and SRE

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace is not doing a sampling. their agents not use lots of source (cpu or memory). Syntetic monitoring and rum really good, And also screen recording very good
What do you dislike about the product?
Its to expensive, and also managed server when working with other agents its too network traffic, the other dislike maybe dash board can be more user friendly.
What problems is the product solving and how is that benefiting you?
We have lots of performance problems in our application, when we start with the dynatrace we solved lots of them, dynatrace help to our development teams for more effective development


    Manuel G.

Dynatrace is easy to use and deploy.

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to use and deploy. Scalability is easy as well.
What do you dislike about the product?
Lack of documentation, migration could be easier and ease of access administration.
What problems is the product solving and how is that benefiting you?
Migration could be easier, access could be easier to distribute.


    Meriç C.

Head of SRE

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Goes really deep in to find to root cause with back traces. we have improved our applications performance in general and also helps us discover if any problem occurs/
What do you dislike about the product?
Environment management and licence management does not fully cover our needs. we use environments both for licence management concern and for clustering our services and etc.
What problems is the product solving and how is that benefiting you?
At the times of any attacks or outages it helps us see where does the problem starts. Also it helps us with our observability in one place at critical event times/