What do you like best about the product?

Overall I like that Kandji integrates well with Apple Business Manager and Identity Providers to make it a seamless process to onboard users into a managed Mac OS experience. It was easy to implement the solution even with existing devices that weren't in ABM.

The Auto Apps are very helpful to keep common applications up-to-date.

Support is very eager to assist with chat, and they have a chatbot that helps find documentation quickly.

All functionality is in a single portal, and configuring devices is really simple with blueprint.

The reporting features are really handy ways to get into the portal frequently to see what apps are installed. I check on devices very often. Aerts are easy to track.

What do you dislike about the product?

Unfortunately the Kandji agent does not support MFA with FIDO2 hardware keys for logins, so it requires additional purchases from Identity Provider to add this capability.

There does not yet exist a local admin password randomization feature to make it so each device has a unique local password.

What problems is the product solving and how is that benefiting you?

Kandji makes deploying software easy, and it keeps device configuration in line with known benchmarks and standards.