What do you like best about the product?

User-friendly - Kandji is easy to use and has a smart user interface
Support - Kandji's support team is knowledgeable, effective, and always ready to help
Blueprints - using blueprints to group devices and deploy apps and settings is straightforward
Auto-app library - the auto-app library makes app installation very simple
Implementation was very easy for our team despite headaches with our previous MDM (Meraki)
Integrations with Google Suite were fairly effortless
Great for teams who rely heavily on a smart MDM that doesn't need a dedicated team to upkeep

What do you dislike about the product?

One-off commands - blueprints can help organize systems but can be frustrating when trying to make one-off commands
Comparable pricing to other major competitors with better-individualized support, but still growing in features.
No remote access or ability to find missing devices.

What problems is the product solving and how is that benefiting you?

Kandji is solving our mobile device management needs with a team dedicated to supporting our small IT team (2 tech members), and it is making our deployment of tools and securing our work environment significantly better than our previous tool. It does not need any daily maintenance and can easily be run by our small team, with support being available from Kandji whenever needed from an Apple pro.