What do you like best about the product?

Kandji has been a simple to use device manager. Compared to more complex device management options, Kandji was easy to set up and the UI was simple to navigate. Compared to tools like JAMF that require more active administration, Kandji was more of a "set it and it works" tool that allowed us to easily administer 300 endpoints with less than 2 employees. Their customer support has been great, often providing us pre-built scripts to solve problems fast. They are responsive and knowedgable about their product.

Recent enhancements to their configuration tooling (through Assignment Mapping) provides a powerful way to create condition-driven pathways for device configuration. Another great feature set is integrations, namely Okta and Drata. We are able to automatically monitor device compliance and use dynamic groups from our IdP that power condition-based configurations. Additionally, Device trust was a welcome addition to Kandji's capabilities last year.

What do you dislike about the product?

Reporting capability in Kandji is limited within the console. If you are handy with an API, you can pull out detailed information through that method.

What problems is the product solving and how is that benefiting you?

We needed a device management tool that would help us meet basic endpoint management compliance, improve our end user's Mac experience and allow a lean team to manage endpoints for a rapidly evolving business. Kandji's ease of use and base feature set makes onboarding, device maintenance, support and offboarding of our global user base achieveable with a very small team.