What do you like best about the product?

I want to say my favorite thing about Kandji is the simplicity and easy to navigate interface, but truthfully it is the great support techs and engineers that Kandji has. Though MDM can get frustrating due to limitations and minor nuiances that occur every now and then, but the support team and Kandji does a very good job at being informative and providing various forums to help your use case. Not only is the support team great to work work, but our company assigned CSM, Kaylee, has been amazing to work with as she has provided assistance for whatever my MDM needs required. Such as training from the bottom up, teaching best practices, collaborating with support engineers to get me the best possible answers, etc.
Another thing I love about Kandji is how easy the MDM profile gets integrated into devices purchased through Verizon. Once I receive and boot up the device, Kandji is already there ready to go. Only thing I need to check is if the device is using the correct blueprint or not, and if it is not, it is a quick and easy fix.

What do you dislike about the product?

There aren't necesarilly any cons to Kandji, at least none that I have found, but just like every other MDM, they aren't perfect, but that is typically due to the device's manufacturer limitations.
Only other dislike is probably the learning curve. If you are like me and come into MDM softwares with little to no knowledge about mobile devices or platforms that help manage it, then you will most likely struggle like I did. If you already have that experience, using Kandji will be a breeze.

What problems is the product solving and how is that benefiting you?

We use Kandji to restrict certain departments from device features, record device information, assign permissions and limitations to either departments or individual users, and general MDM needs. Using Kandji has been super easy and helpful to manage devices within the company which has now allowed to practically pay no attention to that side of my department. Because Kandji runs everything automatically and I now get Kandji preloaded onto purchased devices through Verizon, I rarely ever have to login, I just let Kandji do what it needs to do unless otherwise noted.