What do you like best about the product?

I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices.

What do you dislike about the product?

I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently.

What problems is the product solving and how is that benefiting you?

Kandji helps us overcome a range of challenges in managing our fleet of Apple devices. Before using Kandji, we spent a lot of time manually setting up new Macs and iPhones. Now, Kandji automates most of those repetitive tasks—pushing updates, enforcing configurations, and monitoring compliance—so our IT team can focus on higher-value projects. Onboarding new employees has also become much smoother: they receive a properly configured device on day one without extra steps or delays. Overall, it has significantly reduced our administrative overhead, improved security, and created a more consistent user experience across the company.