Adaptive Security

What do you like best about the product?

We've evaluated several security awareness and phishing training platforms over the years, and Adaptive Security stands out because it feels like it was built for today's threat landscape rather than yesterday's.

The biggest differentiator is the generative AI capabilities. Instead of relying on the same static phishing templates and generic training modules that many legacy platforms use, Adaptive Security can generate highly realistic, relevant simulations that reflect the types of attacks employees are actually encountering. This keeps the training fresh, engaging, and much more effective because users aren't simply memorizing the same scenarios over and over.

Another area where Adaptive Security excels is personalization. The AI-driven content feels significantly more dynamic than traditional awareness platforms, allowing us to deliver training that is more realistic and better aligned with current attack techniques. As phishing, business email compromise, and social engineering attacks continue to evolve, having a platform that can quickly adapt instead of waiting for content updates is a major advantage.

The user interface is modern and intuitive, making administration straightforward while providing a great experience for end users. Campaign creation, reporting, and ongoing program management require far less effort than with many legacy security awareness products.

What I appreciate most is that Adaptive Security isn't just another phishing simulation tool. It's leveraging generative AI to fundamentally improve how organizations prepare employees for real-world threats. If you're looking to move beyond traditional, template-based security awareness training, Adaptive Security is well worth considering.

What do you dislike about the product?

There isn't much to dislike so far. If I had to point to one area, I'd like to see continued expansion of reporting and customization options as the platform matures. The core functionality and AI capabilities have been excellent, and the product is evolving quickly.

What problems is the product solving and how is that benefiting you?

Adaptive Security has significantly reduced the time required to manage our security awareness program by automating phishing simulations, training, and campaign management. Compared to our previous solution, we've gained more actionable reporting and better visibility into user risk, allowing us to measure program effectiveness and focus our efforts where they're needed most. The generative AI capabilities also enable more realistic and relevant training, helping improve employee readiness while reducing administrative overhead.

What do you like best about the product?

The sales and onboarding professionals were extremely helpful and knowledgeable throughout the process. The onboarding was tailored to what we actually needed; the team listened closely, took our feedback on board, and adjusted accordingly. Overall, the platform feels well-suited for teams that are building out their security awareness program.

What do you dislike about the product?

More advanced threat detection training content would be a valuable addition. Additional integrations with ticketing systems would also complement our workflow and fit better with how we currently operate.

What problems is the product solving and how is that benefiting you?

We needed a security awareness platform backed by a team that would truly listen to our specific needs. Adaptive’s onboarding was tailored to exactly what we were looking for, without any unnecessary complexity. As a result, our team is now better equipped to identify and respond to security threats.

What do you like best about the product?

Everyone we worked with, from the initial contact through deployment, was very responsive, helpful, and knowledgeable. The entire process from first contact to onboarding was completely smooth and free of issues. Any questions we had were answered promptly, which helped keep everything moving forward consistently.

What do you dislike about the product?

It would be a nice addition to include more training scenarios that are specific to higher education. On the admin console side, a few minor UI tweaks and improvements would also enhance the overall experience and make it feel more polished.

What problems is the product solving and how is that benefiting you?

Adaptive provides our university with a modern, easy-to-manage, security-awareness training platform. The process from demo to onboarding went very smoothly, which allowed us to start rolling out training quickly to our faculty and staff. Adaptive also offers trainings and scenarios that help us prepare employees to recognize and respond to social threats in the various forms targeting educational institutions.

What do you like best about the product?

I like that Adaptive Security was tailored to our company's specific needs during onboarding. We love the training module, the LMS that we use to publish our security awareness training to the employee base, and it's pretty seamless. I also appreciate the phishing campaigns that the platform lets us build and send. The setup was pretty smooth, and it was a seamless experience. The company was supportive of the whole deployment process.

What do you dislike about the product?

Adaptive Security does have some minor UI details that could be better polished over time. The UI experience is a little inconsistent and not too smooth.

What problems is the product solving and how is that benefiting you?

I use Adaptive Security for security awareness training and campaigns. The platform helps publish training seamlessly to employees and allows us to build and send phishing campaigns.

What do you like best about the product?

I like how straightforward it is to work with the Adaptive Security platform and appreciate their responsive support and smooth onboarding process. The initial setup was very easy, which was a big plus.

What do you dislike about the product?

Maybe additional reporting; additional filtering

What problems is the product solving and how is that benefiting you?

Adaptive Security provides department-specific training and phishing triage, making cybersecurity awareness more effective.

What do you like best about the product?

Training content is very easy for employees to follow and they actually retain what they learn.
The platform is reliable — everything works great with no issues.
Adaptive keeps adding valuable new features that make the product even better over time.

What do you dislike about the product?

Would appreciate more flexible add-on pricing for organizations with tighter budgets.
More content customization options would be a nice enhancement.

What problems is the product solving and how is that benefiting you?

We needed a security awareness tool that employees would actually engage with and learn from.
Adaptive's training content is easy to follow and has measurably improved awareness.
Our team is very satisfied with the platform and interested in expanding as budget allows.

What do you like best about the product?

All of their features work as expected, without issues or any unexpected gotchas. They genuinely listen to user feedback and act on it, which helps the platform fit real user needs. On the rare occasions when I’ve needed help, the support has been timely and knowledgeable. Overall, using the platform has been a great experience. They have spent considerable time working to refine their UI/UX, improve their integration offerings, and utilize the emerging benefits of AI in this space. Performance and pricing have been excellent across the board.

What do you dislike about the product?

I don’t have any real complaints, but there are a couple of minor inconveniences worth noting. The main ones are a few customization limitations in the build process for custom-built training, and the fact that not all features are currently available via the API. Neither of these is anywhere close to a dealbreaker, and I’ve been able to work around them successfully without any issues.

What problems is the product solving and how is that benefiting you?

Various training creation and deployment, phishing campaigns, and phishing triage would be the main things currently, but their offerings are about to notably expand.

What do you like best about the product?

An incredibly simple yet powerful UI and product that allows our company to run phishing simulations and training seamlessly.

What do you dislike about the product?

There's really nothing to dislike. Of course, no product is perfect, but this is about as close to it as it can possibly be.

What problems is the product solving and how is that benefiting you?

Adaptive allows us to process all of our security training and phishing in one platform that integrates with our e-learning product of choice.

What do you like best about the product?

After switching from KnowBe4, we've found Adaptive to be a more modern and streamlined experience. My users have reached out to me to say that they found the content to be much more current and broken down into digestible chunks. They also found the executive deepfakes to be very entertaining and relevant.

What do you dislike about the product?

I wish I could manually assign specific phishing templates/scenarios to specific users/groups to make the tests more effective.

What problems is the product solving and how is that benefiting you?

Current content and covers AI threats. Makes the content engaging using Deepfakes which has good entertainment value to users

What do you like best about the product?

Comprehensive platform that handles phishing, training, and compliance in one place. Price is right and customer service is great.

What do you dislike about the product?

I worry that with enough VC investment the product could become more piecemeal and possibly more expensive.

What problems is the product solving and how is that benefiting you?

Adaptive helps us stay compliant and reduce risk with incredible staff security training.