Strong Product, Even Better Customer Service
What do you like best about the product?
The product is excellent at providing complete and detailed recommendations to rightsize various cloud instances. However, my experience with their account team has been the most beneficial as we have needed some specialized reports, and they immediately sprinted to getting them in their roadmap.
What do you dislike about the product?
The downside of Densify is the loading of their UI. It tends to be unresponsive or has a long latency. We have mainly switched our use to focus on the API and creating our UI endpoint for customers. In addition, we would love to see more services offered for optimization!
What problems is the product solving and how is that benefiting you?
We have solved rightsizing issues with AWS and Azure provisioning saving us thousands. Also, we have used their customized reporting to alert outliers in usage, which has saved us hundreds of thousands or alerted us to RI opportunities!